Harrogate District Hospital
Lancaster Park Road, Harrogate, North Yorkshire, HG2 7SXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Front Desk
Rated 3 stars out of 5
by Anonymous - Posted on 17 May 2023
The two front desk women were incredibly rude. Upon arrival the First Lady (volunteer) Was extremely vociferous. When leaving the woman behind the front desk made zero eye contact with either of us when she was asked if we needed a ticket. She spoke as if indignant due to being asked a question. Perhaps personnel need to retrain these ladies. It was genuinely an unpleasant experience. I’d like to add the 3 other staff we encountered that day were wonderful.
Visited Don't know on May 2023
Harrogate District Hospital has not yet replied.
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Review titled Amazing maternity unit
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
This is an amazing maternity unit staffed by a great team who for both of my children ensured a safe delivery where I felt listened to and supported. The only thing I would say is that post-pandemic, there is more of a 'musical chairs' quality about getting assigned to a midwife and obstetrician - you seldom see the same person twice. However, the individuals themselves represent the best of the NHS.
Visited Maternity services on April 2023
Harrogate District Hospital has not yet replied.
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Review titled Slow, Unsympathetic and Unfriendly
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2023
I came to A&E with a close relative. We arrived at c. midnight (they came in an ambulance, I followed by car). They seemed to prioritise patients who were noisy, drunk or demanded attention. We weren't any of those. The ambulance crew were told off when they brought my relative in. I was told off by the same member of staff for laying down on the seats at 2.30am, exhausted and needing to sleep (a snappy, angry member of staff). Very slow service. No need for rudeness from the staff. Don't take it out on others if you're having a tough shift.
Visited Accident and emergency services on April 2023
Harrogate District Hospital has not yet replied.
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Review titled Very good
Rated 5 stars out of 5
by Amanda Woolley - Posted on 28 April 2023
The Cardio team are excellent I couldn't ask for better care. Everyone is on the ball, pleasant and very welcoming
Visited Cardiology on April 2023
Harrogate District Hospital has not yet replied.
Information supplied by Harrogate and District NHS Foundation Trust