Hertford County Hospital
North Road, Hertford, Hertfordshire, SG14 1LPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great diabetic retinopathy appointment
Rated 5 stars out of 5
by Roger - Posted on 21 November 2023
Really good appointment. Clinic running on time late afternoon. Very happy with both of the lovely staff I had contact with. Clear explanations of what would happen i the tests and how. I'm very happy. I appreciated the checks that I would not he driving home.
Visited Diabetic Medicine on November 2023
Hertford County Hospital has not yet replied.
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Review titled Very accommodating
Rated 5 stars out of 5
by Tony Anderson - Posted on 22 November 2023
Had to cancel appointment at short notice, but received a call in the morning offering a rearranged appointment that same day. Slight delay in being seen, otherwise not a problem.
Visited Diabetic Medicine on November 2023
Hertford County Hospital has not yet replied.
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Review titled Great experience.
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2023
Arrived 5 minutes early and went straight in. Examiner was friendly,efficient,very informative about what was happening and was a treat to be treated by
Visited Ophthalmology on September 2023
Hertford County Hospital has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Alan Oliver - Posted on 02 August 2023
On arrival at the main reception I was greeted politely and directed clearly to the correct department on the first floor. I arrived about five minutes early and was pleasantly surprised that I was called more or less on time for my 10.20 appointment. Again I was welcomed warmly into the GP’s room. I was asked how I was feeling and after giving my details including what medication I was taking, the doctor listened with interest about my symptoms. She then took three separate samples from my infected nails and was prescribed medication and told how I should apply it. I was was also informed that I should hear about the results in approximately two weeks although I will be patient as I’m aware that results are generally taking longer than usual recently throughout the NHS. I have to say that I was very impressed by the doctors knowledge and obvious care for my wellbeing and I didn’t feel like I was being rushed for her to attend to her next patients. I came away feeling very confident that my symptoms will improve in the near future and I was very grateful for her time and attention to detail.
Visited Dermatology on August 2023
Hertford County Hospital has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by A.m.clark - Posted on 21 August 2023
Very kind Professional and understanding staff. I was seen very quickly. Thanks to everyone at hertford county hospital.
Visited Diabetic Medicine on August 2023
Hertford County Hospital has not yet replied.
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Review titled good service
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
attended for a neck x ray, appointment time was good, friendly and efficient service from the 2 radiologists
Visited Rheumatology on July 2023
Hertford County Hospital has not yet replied.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Trevor Leake - Posted on 14 June 2023
All staff I encountered were friendly and helpful. Procedure carried out in good time. Thanks to all the staff
Visited Ophthalmology on June 2023
Hertford County Hospital has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by NormanProud - Posted on 26 May 2023
I am disabled and use a mobility scooter, hospital staff very helpful and kind. Did not have to wait for long to be seen.
Visited Diabetic Medicine on May 2023
Hertford County Hospital has not yet replied.
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Review titled Pathology
Rated 5 stars out of 5
by Mark Bullard - Posted on 19 April 2023
Fantastic staff extremely kind & helpful. I didn’t have to wait very long. Main Reception friendly and welcoming. Thank you to all
Visited Don't know on April 2023
Hertford County Hospital has not yet replied.
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Review titled Rude reception staff
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2023
Go to get a blood test done. Went to the counter and was asked in a not interested tone. Date of Birth, Surname, take a mask. I asked why we still had to wear them when i visited a local hospital and London hospital I didnt need to wear one. I was told I have to and "that's why everyone else is wearing them". I said I'm asthmatic, so she took out a mask and said that you have to wear this then. She was totally switched off, disinterested nd very rude. A couple of people walked past the main reception into radiology, and said we have been told that we don't need to wear a mask as we wouldn't normally.
Visited Haematology on April 2023
Hertford County Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust