Hillingdon Hospital
Pield Heath Road, Uxbridge, Middlesex, UB8 3NNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled First Class Treatment
Rated 5 stars out of 5
by Ian Botha - Posted on 02 December 2023
I dislocated my shoulder at 18:00 on 01/12/2023 and was brought to A&E by ambulance. I just like to thank all the staff that helped me. Very friendly, professional, great empathy and really made a very painful experience pleasant. I would have liked to have been treated quicker, but I understand I was not the only patient there and every patient in the treatment room had serious conditions.
Visited Accident and emergency services on December 2023
Hillingdon Hospital has not yet replied.
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Review titled Delayed Service
Rated 3 stars out of 5
by Rodrigues - Posted on 25 March 2024
my sons E N T appointment was cancelled and now its been 3 months we are waiting for ent appointment, still no response from hillingdon hospital gp is informing us to contact hospital.
Visited Ear, Nose & Throat on December 2023
Hillingdon Hospital has not yet replied.
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Review titled Worst expereience
Rated 1 star out of 5
by Anonymous - Posted on 09 December 2023
Hi, Waiting for appointment since 3 months. Did not get any confirmation around appointments of 6th and 17th November. Just received the text message that why you did not attend the appointment. Then I received letter that ur appinemtn is on 30th Nov. I went to attend the appinemtn and I been told my name is not in the system. I spoke with demetology department manager and she apologised for all confused and she booked my appointment on 9th December. I was prepared to attend the appointment and again I got text message saying due to system issue my appinement has cancelled. I am really not happy with all this dramas. Not sure how NHS managing their systems, appointments and patients.
Visited Dermatology on December 2023
Hillingdon Hospital has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Stephanie Surman - Posted on 16 November 2023
I got referred to oral surgery in February 2023 by May 2023 I still hadn't heard anything, so I contacted them and they said they hadn't received a referral. Upon speaking to my dentist they printed a copy of the referral that was sent and sent another referral, by July 2023 the same thing was said, so the same was done again, we are now in November 2023 and still no appointment and they don't even answer the phone. Absolutely appalling
Visited Oral and Maxillofacial Surgery on November 2023
Hillingdon Hospital has not yet replied.
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Review titled Caring and Professional staffs
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2024
I delivered a baby in Midwifery led unit at Hillingdon hospital in November 2023. My birthing midwives were very caring, compassionate and professional. After getting discharged to home, the community level service from midwives and health visitor is remarkable. They are always around to support you and your baby. Maternity triage service needs improvement in advising patients and also regarding timely admission of patients into labour ward. With couple of improvements the hospital can attain better CQC ratings.
Visited Maternity services on November 2023
Hillingdon Hospital has not yet replied.
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Review titled Very poor hospital
Rated 1 star out of 5
by Stephen Randall - Posted on 22 February 2024
Admitted with chest pain at 11 am forgot about by doctor waited till 8pm no food or drink said at 8pm should be seen in the next six hours.
Visited Chronic Obstructive Pulmonary Disease on November 2023
Hillingdon Hospital has not yet replied.
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Review titled Ambulance clinition
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
Wife in appealing pain during night of 13th October. Had to ring for ambulance which arrived in no more than 1.5 hrs at around 2.30 am So professional and caring providing medication Excellent examination And then took her to Hillingdon who diagnosed her problem. To provide this sort of cover the ambulance guys And hospital staff deserve muchore than what Respect and reward they get
Visited Pain Management on October 2023
Hillingdon Hospital has not yet replied.
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Review titled Warm caring staff
Rated 5 stars out of 5
by Enda Mcgrath - Posted on 17 September 2023
My wife and I spent 12 hours in A&E and waited our turn in the queue to be checked over, and found the staff to be extremely nice given the pressure they work under. Offered tea and sandwiches they were just lovely. They deserve alot of credit for their work ethic. Really nice experience from the ambulance, nurse and doctors.
Visited Accident and emergency services on September 2023
Hillingdon Hospital has not yet replied.
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Review titled Ultrasound
Rated 1 star out of 5
by Esther - Posted on 16 August 2023
I went today 16Aug for an ultrasound scan , 20 weeks pregnant. And as am planning to have a gender reveal later on , I didn’t know to be told . So when the person in charge of my scan asked me , I did explain and let them know that their colleague who did my previous scan told me that it could be written on a paper for me if I don’t want to know the gender on the day . That agent litteraly denied my request and rudely said if I don’t want the hear the gender , he cannot write it for me.. I believe a patient wish can be accommodated. Now I have to go in a private ultrasound scan so I can have it.
Visited Maternity services on August 2023
Hillingdon Hospital has not yet replied.
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Review titled Seen and home in under 1 hour!
Rated 4 stars out of 5
by Anonymous - Posted on 10 August 2023
Took my 11 year old son up to the Urgent Treatment Centre with a suspected broke wrist! Turns out it was broken. The care was brilliant and super fast. He was in, triaged, x-rayed, splinted and home in under 1 hour. The nurse who treated him was so lovely and really made him feel at ease!
Visited Accident and emergency services on August 2023
Hillingdon Hospital has not yet replied.
Information supplied by The Hillingdon Hospitals NHS Foundation Trust