Hillingdon Hospital
Pield Heath Road, Uxbridge, Middlesex, UB8 3NNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hillingdon Hospital.
Reviews
-
Review titled Over view and standards
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
I arrived at the ent and my son went straight into the children’s play area he is 2, as I walked in the area was disgusting. At first there was a paper cup on the side with water and bread that had been placed inside. There was no other children within this area and there was a child’s muslin on the floor that had stuff all over my child had picked it up. Continuing on there was dirty tissues all over the floor, there were broken toys in which were sharp and my child had caught himself on. Members of staff had entered this area but did not pick the Muslin nor the tissues up. I was in the place for 45mins and the whole time not one member of staff cleared the cup on the side. Considering there is a child’s area for little children I would assume that it would be some what cleaned, there was dirt and hair all over the floor. Considering it is a hospital I would expect the standards to be a little higher.
Visited Ear, Nose & Throat on February 2024
Hillingdon Hospital has not yet replied.
-
Review titled Hillingdon eye clinic. Madness!
Rated 1 star out of 5
by Mrs joanne Clack - Posted on 16 January 2024
My grandson is under the eye clinic. Never answer there phones! No voice mail to leave a message! No email contact! Appointment line always always busy! Main reception puts you through same answer phone message then cuts you off. This happened before when trying to rearrage an appointment then you get a leter saying there going to basically kick you off the list because you missed your appointment? What are patients ment to do some one please advise.......not happy!
Visited Ophthalmology on January 2024
Hillingdon Hospital has not yet replied.
-
Review titled Fast, professional service
Rated 5 stars out of 5
by John - Posted on 16 January 2024
Was taken in by ambulance with severe chest pains, paramedics superb, staff so reassuring and efficient ` I couldn't have wished for any better and I thank you all
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
-
Review titled Bad Practise
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2024
I recommend avoiding it. Building poorly design and waiting rooms are very narrow. Rude staff. When I said I was worried about chest infection she told me to go GP and I can't go see the doctor. It was Saturday.
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
-
Review titled Really bad
Rated 1 star out of 5
by faycal - Posted on 30 January 2024
My wife went to emergancy due to sever pain in abdominal she did waite nealy 10 houers to be seen buy doctor when she asked how long will take they said could be an other 3h more so dicided to go back home with pain,what the point of calling it emergancy if you waite more than 10 h and than they dont evan see you or treat you it real shame i wouldnt recomand that hospital to eny one probably is the worse in whole uk
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
-
Review titled Great care with myself. Elderly lady
Rated 4 stars out of 5
by Eula Law - Posted on 11 January 2024
Had a lovely caring experience in Eye depth. For my operation. From the doctors. Nurses, drivers and ward staff. Operation went well but staff really put me at ease. Big thank you
Visited Ophthalmology on January 2024
Hillingdon Hospital has not yet replied.
-
Review titled poor communication
Rated 3 stars out of 5
by SINEAD BAILEY - Posted on 14 December 2023
My mother was referred to the Dermatology unit two months ago, after being referred by a hospital doctor. However, despite attempts to contact the unit, I have been unable to reach anyone for the past two weeks. The unit does not provide an answer phone or email address to leave a message for them to call back. My mother's feet are sore to the point that she has difficulty walking, and I am afraid we may have to take her to A&E if we cannot receive help soon. The lack of communication with the Dermatology unit has been extremely upsetting, and we desperately need answers.
Visited Dermatology on December 2023
Hillingdon Hospital has not yet replied.
-
Review titled First Class Treatment
Rated 5 stars out of 5
by Ian Botha - Posted on 02 December 2023
I dislocated my shoulder at 18:00 on 01/12/2023 and was brought to A&E by ambulance. I just like to thank all the staff that helped me. Very friendly, professional, great empathy and really made a very painful experience pleasant. I would have liked to have been treated quicker, but I understand I was not the only patient there and every patient in the treatment room had serious conditions.
Visited Accident and emergency services on December 2023
Hillingdon Hospital has not yet replied.
-
Review titled Delayed Service
Rated 3 stars out of 5
by Rodrigues - Posted on 25 March 2024
my sons E N T appointment was cancelled and now its been 3 months we are waiting for ent appointment, still no response from hillingdon hospital gp is informing us to contact hospital.
Visited Ear, Nose & Throat on December 2023
Hillingdon Hospital has not yet replied.
-
Review titled Worst expereience
Rated 1 star out of 5
by Anonymous - Posted on 09 December 2023
Hi, Waiting for appointment since 3 months. Did not get any confirmation around appointments of 6th and 17th November. Just received the text message that why you did not attend the appointment. Then I received letter that ur appinemtn is on 30th Nov. I went to attend the appinemtn and I been told my name is not in the system. I spoke with demetology department manager and she apologised for all confused and she booked my appointment on 9th December. I was prepared to attend the appointment and again I got text message saying due to system issue my appinement has cancelled. I am really not happy with all this dramas. Not sure how NHS managing their systems, appointments and patients.
Visited Dermatology on December 2023
Hillingdon Hospital has not yet replied.
Information supplied by The Hillingdon Hospitals NHS Foundation Trust