Hinchingbrooke Hospital
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful service
Rated 5 stars out of 5
by Julie Maureen Wilson - Posted on 24 October 2023
I was sent to A & E by the 111 service on 28 August 2023. I was treated with the utmost respect by everyone in the A & E dept. I was given treatment and discharged with instructions to return if things were no better the following day. This I did, as soon as I gave my name at the desk I was taken straight through. The doctors and nurses kept me informed about what was happening to me the whole time. Every single member of staff were kind and courteous without exception.
Visited Accident and emergency services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Excellent Staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
I was very pleased with the care I received from the Endoscopy team. I had a Gastroscopy and Colonoscopy booked on the same day and needless to say I was quite nervous about my appointment. But everyone from the nurses to the consultants were extremely kind, compassionate, professional and very skilled at what they did. I came out from the procedure thinking it wasn't as bad as I thought and I had no pain or side effects afterwards either. Overall I was very impressed by the whole team. Thank you for a wonderful service.
Visited Gastrointestinal and Liver services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Rude and Unhelpful
Rated 1 star out of 5
by James - Posted on 10 August 2023
A&E total waste of time. Never been spoken to so rudely before than I have by the Receptionist there. Have had to take my child there 3 times and everytime only the Nurses have been great. The rest have been unhelpful and rude
Visited Accident and emergency services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Caring, supportive staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
I attended for an endoscopy this afternoon - not the nicest of procedures. All the staff were brilliant with very supportive nurses who helped see me through it. Thank you all
Visited Gastrointestinal and Liver services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Kind Nurses and Drs
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2023
I visited the Endoscopy unit on 28th August. All the staff we very kind and patient with me. I had a gastroscopy and a colonoscopy. I would recommend this unit for anyone who suffers from anxiety as they explained everything and understood that I was nervous and made me feel at ease. Thank you.
Visited Don't know on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Could be more efficient
Rated 3 stars out of 5
by Anonymous - Posted on 10 September 2023
I received adequate care and the staff were kind and understanding, however I had to wait 5 hours in the waiting room just to be told they could do nothing for me. It would have taken seconds for a staff member to relay this information to open up more space in the waiting room rather than waiting for a doctor to have time to come out themselves
Visited Accident and emergency services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Outstanding care.
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2023
I visited this hospital on 19th August with my 2 year old after a call to 111. Initially we were seen by the out of hours GP. We were seen straight away and the doctor was thorough and very personable. As a precaution he wanted my son to be seen by a paediatric doctor so after a quick phone call and printing off some information we were on our way up to Holly Ward, after some directions from the very friendly and helpful reception staff. Once we arrived on the ward we were sent straight to a day case bed where my sons obs were taken. After a short wait we were seen by a lovely nurse who explained what we should expect. We then had a wait of maybe an hour to see the most amazing doctor. He really was so lovely with both my son and me. He reassured me that my sons symptoms were nothing to worry about. However, during the consultation he heard a heart murmur. He told me this in both a direct but sensitive manor, even letting me listen to my sons chest. He said he was going to refer my son for further tests and that because he is a twin he would request that they also see his twin brother. I also observed this doctor with other patients and he was amazing with all of them. We have only recently moved to the area and my first experience with this hospital was absolutely outstanding.
Visited Children's & Adolescent Services on August 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Fantastic maternity services
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
Your Review: My daughter switched to Hinchingbrook for her care as chosen Hosp wasn’t offering Gas and Air pain relief. What a blessing she did. Spotlessly clean, modern, organised, calm, professional staff from floor sweepers to consultants. Literally everyone was happy, cheerful, knowledgeable and helpful. The midwives were exceptional. The facilities were first class. A difficult labour ended in a c-section but my daughter was given choice and reassured at every step. What an amazing experience. Thank you maternity team.
Visited Maternity services on July 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Be prepared to wait an eternity
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
You will wait hours for appointments after the time you have been told to arrive. Be prepared to spend the whole day waiting not worth going unless you've lost a limb.
Visited Orthopaedics on July 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Gillian Broome - Posted on 06 July 2023
I would like to thank the member of staff in Orthotics who took such good care of me today. She couldn’t do enough to ensure that I was given the right product and took time and care to find it for me.
Visited Breast cancer services on July 2023
Hinchingbrooke Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust