Homerton University Hospital
Homerton Row, Homerton Row, London, Greater London, E9 6SRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Homerton University Hospital.
Reviews
-
Review titled A Thank You to the staff.
Rated 5 stars out of 5
by Margaret Kearney - Posted on 20 July 2023
My mum was in Homerton for two weeks for a few issues. Our experience with all the staff from A&E to canteen was wonderful. But I specifically want to highlight the Edith Cavell ward who were nothing short of amazing. Every staff member treated my mum and those around her with patience and kindness. Every nurse, doctor and additional member of staff on that ward needs to be highlighted for their diligence, understanding and warmth. They made a stressful situation manageable and treated my mum with the dignity she deserves.
Visited Don't know on July 2023
Homerton University Hospital has not yet replied.
-
Review titled Pre admissions department in out patients 2
by KimH - Posted on 09 October 2023
I had my pre admission appointment over the phone then was asked to go in for pre admission, I went to out pts 1 were I was called by a nurse and was told to take a seat in the main outpatient as she need to get a Ecg form and then gave it to me and asked me to come back to foot health, I went back and she did my BP ,stats, weight and height, and then said to go to out pts 2 were I went sat down for a while no call me and I got called by staff member who asked me my DOB,I asked them to use my R arm and a butterfly needle their response was they were the one taking my bloods and they will decide what to use and what arm as they has studied atonementy and physicsology. I told this staff member all pts should have a choice I have worked with the nhs for the past 25 years one of working at different areas in homerton hospital and community, and 13 years in a gp practice which all my patients are given a choice
Visited July 2023
Provided by Care opinion
Homerton University Hospital has not yet replied.
-
Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2023
I had a molar removed at the Homerton today and was impressed by the high level of care I received from every member of staff I encountered. They all communicated clearly to me what would happen and were warm and human and reassuring in their communication style. I’ve been coming to the Homerton for over twenty years and I’ve noticed a massive improvement in how the staff interact with patients in the last few years. Thank you so much.
Visited General Surgery on June 2023
Homerton University Hospital has not yet replied.
-
Review titled Poor care in A&E
by Advo5 - Posted on 28 June 2023
I was waiting to be seen for wound care. The doctor (from injuries) called me. As I walked forward a nurse said they were taking me through, but to wait where I was as others were coming too. I waited and they didn’t come back. I looked in the waiting area and the nurse was sat on the chairs assessing new patients that had turned up. I spoke with someone at reception and they spoke to the doctor. I heard them say that I usually just need a clean and dressing. That they are the only doctor in the department. Eventually the nurse came back and took me through. They didn’t have the slightest idea of what to do. Both in terms of speaking to me and addressing the wounds. It wasn’t cleaned properly and when I asked they still seemed confused. The doctor had a quick look but otherwise nobody was actually aware of how bad it was. When I had to ask the nurse to put a different dressing on (because the original one wasn’t suitable) I was asked which one. To find out they picked one and said when it’s open they can see. I gave up saying how I felt - the whole interaction/treatment wasn’t good. I wasn’t happy either. I appreciate staff are at different stages and have different experiences with learning, but this wasn’t appropriate. Even when the nurse tried to clean the wounds it wasn’t nice. In terms of how it was done and not even being aware of hygiene. I’ve had something similar before and the incident was explained away. At the end of the day it wasn’t cleaned or taken care of properly.
Visited June 2023
Provided by Care opinion
Homerton University Hospital has not yet replied.
-
Review titled Great department- 'Hamu'
Rated 4 stars out of 5
by Ellna - Posted on 02 June 2023
Thank you to the 'Hamu' department staff for taking care of me during my first blood transfusion. From the lovely male receptionist to the 2 head nurses- one nurse was name Marie. They were caring and made me feel comfortable. They made sure I understood the process before taking a blood transfusion. Although it was a lengthy process I was given a separate unit, with a blanket to rest and food. I appreciate their service and hard work!
Visited Obstetrics And Gynaecology on June 2023
Homerton University Hospital has not yet replied.
-
Review titled Very good treatment
Rated 5 stars out of 5
by Barbara Patilla - Posted on 02 June 2023
I visited the Homerton Ambulatory Medicine Unit with a General Practitioner referral for atrial fibrillation. The nursing staff were very professional and personable and gave me excellent treatment. The doctor I saw was thorough in the explanations and checks and gave good advice. I could not have wished for better treatment. Many thanks to all the staff.
Visited Don't know on June 2023
Homerton University Hospital has not yet replied.
-
Review titled Excelent attention and care
Rated 5 stars out of 5
by D Bartolome - Posted on 16 May 2023
My son was in A&E and spent the night in the Starligth Ward, and we only have words of gratitude to everyone involved; the admin guys who took us in, the first nurses who checked him, the doctor who saw him within 10 mins of being there and on the day after at the ward, the toyroom lady, every cleaner, nurse, carer, etc was absolutely brilliant in how they treated my son and my wife. Luckily my son was discharged the next day, but what a wonderful thing we have in this country which is the NHS and the amazing professionals that look after all of us there.
Visited Children's & Adolescent Services on May 2023
Homerton University Hospital has not yet replied.
-
Review titled A brilliantly run department
Rated 5 stars out of 5
by Shahin Samad - Posted on 23 May 2023
Our newborn baby was admitted to the hospital as an emergency from another hospital. The neo natal and special unit teams from the first moment to the last had been absolutely amazing. Words can not describe the situation our new born was going through but the care during the period our baby was in hospital was nothing short of exceptional. The whole departement staff needs to be aknowledged for their practise, proffesionalism, and more importantly the duty of care given to us. Even their after care, since we have been discharged is great and in this day, very unexpected. Long may they continue with their exceptional service and be an example, a beacon of quality service; for other NHS trusts out there to follow. Thank you to everyone for everything they did for us, we will be forever grateful!
Visited Neonatal Care on May 2023
Homerton University Hospital has not yet replied.
-
Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2023
I had an outpatient appointment this week and it was amazing. We checked in sat down and were called straight in. Extremely well run and all staff were very friendly and welcoming
Visited Bariatric surgery on April 2023
Homerton University Hospital has not yet replied.
-
Review titled Fantastic
Rated 5 stars out of 5
by Kerry Mogolofsky - Posted on 03 May 2023
I have been to this ward a few times since March 2023. Every time I have been the staff have been very helpful, there are guides to help you where to sit and sign in. The waiting time was excellent and seen within my appointment slot, very informative and staff checked to ensure we were in the right waiting room section.
Visited General Surgery on April 2023
Homerton University Hospital has not yet replied.
Information supplied by Homerton University Hospital NHS Foundation Trust