Huddersfield Royal Infirmary
Acre Street, Huddersfield, West Yorkshire, HD3 3EAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Appalling Treatment
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2024
An elderly friend was taken into HRI late at night and after being seen was sent home alone at 5am via long winded patient transport apparently nothing wrong. Late the next day they called and wanted him back asap for a CT scan. Now as I write we have been here for hours having finally been seen by a nurse who had no clue why he was here. She said she would get him a cubicle and disappeared…..45 mins later she still hasn’t come back. Friend in agony and all reception say is he’s been referred back in. No clue what’s happening staff don’t care about the extreme pain of an elderly man. To add to the insult and indignity there’s a large poster in the waiting room saying Compassionate Care……I think not!
Visited Accident and emergency services on February 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Great staff and service
Rated 5 stars out of 5
by Moya - Posted on 20 February 2024
Went with my mum who was suffering with arm and chest pain. The receptionists were welcoming and understanding. We saw the triage nurse who was thorough and kind, saw the health care assistance numerous times for blood pressure checks and taking blood who were apologetic for the long wait and said to ask of we needed anything. Finally, the doctor was lovely and did double checks ro ensure my mum was ok- we were there a total of 10 hours which I know is a long time- many people moaned and groaned about the long wait, forgetting this is a free service;well run department with great staff.
Visited Accident and emergency services on February 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Just wanted to say thank you
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
I got referred to the macular department by specsavers because one eye was losing vision and the colour green, within a week I had my appointment and they were super friendly and patient with me struggling not to blink. The whole process wasn't that long or painful, they confirmed my macular was fine the same day and gave me a referral to Sheffield where unfortunately a cancer was diagnosed. Given how serious it ended up being I just wanted to leave a review saying thankyou especially for the rapid turnaround on everything.
Visited Ophthalmology on January 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Exceptional staff
Rated 4 stars out of 5
by Anonymous - Posted on 12 December 2023
Excellent care from all staff, just complete admiration for the people who work there and have to put up with the constant abuse and awful language from so called patients.
Visited Accident and emergency services on December 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled Quick and caring
Rated 4 stars out of 5
by Terence cowell - Posted on 07 December 2023
Had to attend A & E today, dealt with promptly and with care by all the staff especially the senior nurse practitioners. Thank you
Visited Accident and emergency services on December 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled First class and caring service.
Rated 5 stars out of 5
by David Hardcastle - Posted on 21 December 2023
I was out walking with a friend. I slipped and injured my knee (seriously?). A 999 call was put in for an ambulance. The ambulance arrived in double quick time. I can’t praise the medics highly enough. They were ultra efficient and capable. However, what shone through most of all was their warmth and re-assurance. An absolute credit to your team. They made a bad and painful experience more bearable.
Visited Accident and emergency services on December 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled Dexa Scan and MRI scan
Rated 5 stars out of 5
by Sue Jackson - Posted on 23 December 2023
Both scans carried out in the same Department a week apart. Absolutely brilliant, all nurses friendly, helpful and extremely efficient. Thank you so much.
Visited Don't know on December 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled Well looked after
Rated 4 stars out of 5
by Jackie Ellis - Posted on 04 November 2023
After I had my operation I wasn't very well so was admitted to ward 10, I was near nursing station which I could hear noise all night, however the night staff looked after me very well bringing cups of tea. In the morning it was busy but all nurses and doctors were really friendly and explained very clearly what I had to do when I was home. A big thank you to you all.
Visited General Surgery on November 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled Physiotherapy
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2024
Came here to get my long term back pain sorted. Very friendly woman who saw me, great bedside manner. The appointment was a waste of time and money. £16 in bus fares it cost me to be handed a sheet of paper with exercises on (that don’t even work) and a stretch band. I received no physiotherapy. They could have emailed me for what it was worth.
Visited Don't know on November 2023
Huddersfield Royal Infirmary has not yet replied.
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Review titled Not enough parking
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2023
Went to Huddersfield hospital to pick up some medication for a procedure next week we drove round the main car parks and the one on the main sourounding areas This has been so stressful I do not feel like having my procedure I was told to come on the day 2 hours before which is ridiculous.
Visited Don't know on October 2023
Huddersfield Royal Infirmary has not yet replied.
Information supplied by Calderdale and Huddersfield NHS Foundation Trust