Ipswich Hospital
Heath Road, Ipswich, Suffolk, IP4 5PDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Brilliant Blood testing unit
Rated 4 stars out of 5
by Helen Chambers - Posted on 07 February 2024
So quick, efficient, kind and pleasant to my elderly and infirm father. Such a relief, as hospital visits are hard work on the elderly, what with the stress of parking etc. However, we'll be having all our blood tests taken at the unit here from now on, rather than the GP surgery, because of the kindness and thoughtfulness shown by all staff we met - and so much quicker!
Visited Don't know on February 2024
Ipswich Hospital has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Kim Eastall - Posted on 04 April 2024
I entered Gastroenterology from Accident and Emergency. I was in terrible pain and the staff were superb. I was probably quite a challenge at times, whilst they tried to get my pain under control and my medication sorted out! Throughout my 9 days in Hospital, I was treated with the utmost care and consideration. I will remember several of the nurses with great affection!
Visited Gastrointestinal and Liver services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Bad reception process
Rated 2 stars out of 5
by Anonymous - Posted on 18 February 2024
I arrived at A and E experiencing severe leg pain,the man just inside the door questioned me and said my symptoms sounded like cramp.I had a line of people behind me so the conversation was overheard.He then lifted my leg and twisted it around causing me severe pain in my knee which was swollen. Having had X-rays and a consultation with the orthopaedic Dept it had a very different diagnosis to cramp! I was embarrassed by this man’s attitude as I felt he trivialised my symptoms and should not have tried to examine me in full view of other people.All other service i received was satisfactory
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Neglect
Rated 2 stars out of 5
by Anne Ravenscroft - Posted on 08 February 2024
My 80 year old husband was admitted to a respiratory ward with pneumonia. He also lives with Alzheimer's and deafness. For 7 days he received Intravenous antibiotics which made discharge back to his High Dependancy Care Home impossible. He returned to the Care Home with what I would call exfoliated skin in his ground and inner thighs plus very red, sore buttocks. His personnal care seems to have been severely neglected. I am also concerned that when I visited the outer ward doors were invariably left open and he could have wandered out. He had a Deprivation of Liberty order in force at the Care Home and I made the ward aware of this and asked that it be recorded in his notes. While staff showed kindness at all times while I was present, I am concerned for patients with Dementia being admitted without adequate personal care.
Visited General Medicine on February 2024
Ipswich Hospital has not yet replied.
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Review titled Gratitude for Exceptional Care
Rated 5 stars out of 5
by Tahmina Rahman - Posted on 15 February 2024
Dear Maternity Staff Team, As I sit here in the maternity ward, surrounded by the comforting buzz of this busy environment, I am moved to express my deepest appreciation for the extraordinary care and support I have received from each and every one of you here at Ipswich Hospital. From the moment I arrived, filled with excitement and a touch of nervousness, your warmth and professionalism have been a source of immense comfort. Every member of the maternity staff, from the nurses to the doctors to the administrative team, has gone above and beyond to ensure that my experience here has been nothing short of exceptional. In the midst of the whirlwind of emotions that accompany bringing a new life into the world, your unwavering dedication has been a beacon of reassurance. Your expertise, coupled with your kindness and empathy, has made what could have been an overwhelming experience feel manageable and even joyous. I am continually amazed by the little touches of kindness and compassion that you extend to not only me but also to my family. Whether it's a comforting word, a reassuring smile, or a gentle gesture, your genuine care shines through in every interaction. As I navigate this journey of motherhood, I am profoundly grateful to have you by my side. Your commitment to providing exceptional care has made a lasting impact on my life, and I will always hold a special place in my heart for each of you. Thank you, from the bottom of my heart, for everything you do. Your dedication does not go unnoticed, and I am eternally grateful for the exceptional care I have received at Ipswich Hospital. With heartfelt gratitude, Tahmina Rahman
Visited Maternity services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Imaging
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
You can never get through to the imaging department and no one seems to want to answer the phone no matter what time of the day
Visited Imaging services on February 2024
Ipswich Hospital has not yet replied.
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Review titled you kindly phoned me to make an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2024
great! but nobody e mailed me to confirm the appointment at 08.40 on monday 26 feb. i cannot make this appointment, so need to rebook. you dont answer the phone at the moment, and i cant do anything until the following week. sorry, pls advise. thx jonathan fox dob 31/08/1963
Visited Stroke on February 2024
Ipswich Hospital has not yet replied.
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Review titled Prompt, respectful treatment.
Rated 5 stars out of 5
by John Fisher - Posted on 05 January 2024
We appreciated the prompt, calm and professional service received, given the difficult circumstances just now. Thank you.
Visited Ear, Nose & Throat on January 2024
Review titled Ipswich Hospital
Replied on 09 January 2024
Thank you for your kind words of support and it is great to hear that the service we provided was timely and respectful. Many thanks
Provided by Care opinion
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Review titled Fantastic Team!
Rated 5 stars out of 5
by Julie Ashton - Posted on 12 January 2024
I was admitted to Ipswich Hospital Cardiac ward on Tuesday night having experienced distressing symptoms of bradycardia. The whole team there are absolutely amazing, nothing is too much trouble and in trying circumstances everyone was unfailingly polite and helpful. The lead consultant was so kind and reassuring and spent time every day listening to people's concerns and acting upon them. The nurses were top notch and cared around the clock. The food was actually really good and the catering staff visiting you is definitely a highlight of the day. The pacemaker team is also superbly efficient and friendly, putting everyone at ease. I was discharged today but didn't want to take up anyone's valuable time so instead I will say here thank you for being so outstanding...from the bottom of my heart (now working again thanks to you!)
Visited Cardiology on January 2024
Review titled Ipswich Hospital
Replied on 18 January 2024
Thank you for leaving your kind words which I have passed onto the Matron for the Cardiology to share with her wider team. It is great to hear how they had such a positive impact on your overall care and treatment and I hope you are continuing to make a good recovery at home. Many thanks
Provided by Care opinion
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Review titled Treatment Above & Beyond
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2024
We had excellent treatment and were looked after extremely well whilst having been referred to Gynae/Oncology department at Ipswich Hospital All the staff were friendly and helpful, nothing was too much trouble and despite the department being extremely busy all our needs were fulfilled. The Lead Gynea/ Oncology nurse specialist was instrumental in getting our surgery expedited and everything went smoothly. The surgical team were superb. Please pass on our best wishes and thanks to all the staff involved.
Visited Gynaecology on January 2024
Ipswich Hospital has not yet replied.
Information supplied by East Suffolk and North Essex NHS Foundation Trust