Kent and Canterbury Hospital
Kent and Canterbury Hospital, Ethelbert Road, Canterbury, Kent, CT1 3NGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled injury from sign
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
Whilst the hospital itself and staff are 5 star, i parked in car park one and on exiting on foot i walked into a metal sign that projects onto the pathway just at shoulder height, whilst my injury was not serious, it could have been. I had broken the collar bone previously! I ended up with a nasty graze, right where the car seal belt sits. This sign needs to be raised or removed, it had nothing on it and was blank anyway. This could have been so much worse.
Visited Don't know on April 2025
Review titled Kent and Canterbury Hospital
Replied on 10 April 2025
Thank you so much for passing on this feedback and I am so sorry you injured yourself. I have passed your information onto staff and the sign is being removed. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Great department
Rated 5 stars out of 5
by Alan Edward Wright - Posted on 13 March 2025
My experience with the consultant was faultless. Once areas were identified and examined, I was informed of the findings. the consultant referred me to receive an appointment for treatment. The very next day I was given an appointment date & time for later this month. All very quick and efficient I thought (and thank you all).
Visited Dermatology on March 2025
Review titled Kent and Canterbury Hospital
Replied on 18 March 2025
Dear Mr Wright, Thank you for passing on your feedback. I'm glad you had such a good experience and that everything was so quick and efficient from start to finish. This is the level of care we strive for all our patients to receive. I will share your kind words with the department who will be overjoyed. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Excellent Rheumatology Dept
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
After my routine follow up appointment recently, l needed further treatment and scans. The service l received at my appointment was excellent and staff very caring. Additional appointments made very quickly.
Visited Rheumatology on March 2025
Review titled Kent and Canterbury Hospital
Replied on 10 April 2025
Thank you for passing on your feedback. I'm glad you had such a good experience and I will make sure to share your comments with the department. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Excellent
Rated 5 stars out of 5
by denise Davies - Posted on 15 March 2025
Husband had total knee replacement surgery. He had the operation and was then transferred to Invicta Ward overnight. He was discharged the next day. He was treated so well and kindly by all the staff members he encountered from the medical team to the ancillary team. Thank you
Visited Orthopaedics on March 2025
Review titled Kent and Canterbury Hospital
Replied on 18 March 2025
Dear Mrs Davies, Thank you so much for writing in with your feedback. It is lovely to hear such kind words and to hear that your husband had such a good experience. I'm glad he was well looked after and I will make sure to share your comments with the department/ward that you mentioned. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2025
Just wanted to leave a review for my treatment at the breast clinic at K&C. It was scary, but all 5 staff I saw were wonderful, patient and caring. Thankyou for making me so at ease.
Visited Breast cancer services on February 2025
Review titled Kent and Canterbury Hospital
Replied on 26 February 2025
Thank you so much for passing on your feedback. I am so pleased that the staff helped you to feel at ease. I will make sure to share your post with the department. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Medical Day Unit
Rated 5 stars out of 5
by Judith O’Leary - Posted on 16 January 2025
The staff at this unit are absolutely incredible. So kind, caring, loving, understanding. I’ve been three times now and every time has been a good experience. I just wonder why all NHS departments can’t be like this. Staff wonderful, so clean, free tea, coffee and biscuits. I could have stayed there all day quite happily and I’m sure they wouldn’t have minded 😂 thank you so much you lovely people. I really hope this review is passed on to you.
Visited Day treatment services on January 2025
Review titled Kent and Canterbury Hospital
Replied on 22 January 2025
Dear Ms O'Leary, Thank you so much for your beautiful comments regarding your recent experiences attending the Medical Day Unit at Kent & Canterbury Hospital. I have passed your kind words over to the staff who will be overjoyed. Kind regards Josh Page (Patient Feedback Co-Ordinator)
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Review titled Carpel Tunnel Syndrome
Rated 5 stars out of 5
by Peter Gill - Posted on 07 April 2025
I have attended the Carpel Tunnel Syndrome clinic at Canterbury Hospital for several years finally resulting in a minor surgical procedure on both hands. The treatment and kindness I have received has been nothing less than exceptional. The Specialist Consultant and staff at the hospital have the best interpersonal skills and have kept me pain free until surgery was the only option. The surgeons who undertook the two procedures were outstanding and performed the neatest pain free operations you could wish for. I will for ever be singing the praises of this wonderful team of experts, I cannot thank them enough.
Visited General Surgery on January 2025
Review titled Kent and Canterbury Hospital
Replied on 10 April 2025
Dear Mr Gill, Thank you for passing on this lovely feedback. I am glad you had such a great experience which is of course how we expect all our patients to be treated. I will pass on your kind words to the department. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Excellent care
Rated 5 stars out of 5
by Tracy Huxtable - Posted on 15 January 2025
My dad was admitted to Clarke Ward on 10/12/24 and was very unwell. He had terminal prostate cancer but was given the very best care by everyone involved in his care. He was admitted to Pilgrims Hospice on 13/12/24 and sadly passed away on 16/12/24. The family would like to thank everyone involved in his care as he was very grateful to each and every one of you. Well done! Too often we hear of poor care in hospitals but you should be very proud of your hard work and excellent care. If dad was here now, I know he’d agree
Visited Urology on December 2024
Review titled Kent and Canterbury Hospital
Replied on 22 January 2025
Dear Ms Huxtable, Thank you so so much for sending in your feedback regarding how your Father was cared for by our amazing staff in Clarke Ward. This must have been such a hard message to write and my sincere condolences to you and your family for your loss. It is incredibly hard losing a loved one and I am so glad to read that he received such good care from all involved. I will make sure to share your lovely words with the staff. Kind regards Josh Page (Patient Feedback Co-Ordinator)
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Review titled 5 Star Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Many thanks to all of the medical and other staff that helped me to recover after arriving at the hospital on 28 Sep by ambulance following a seizure caused by two strokes. My thanks to the stroke Consultants, Doctors & Nurses. My thanks also to the A& E Team and those staff in the crt, mri & Xray departments and the Porters. I was discharged on 6 Nov 2024. The care I received was fantastic!
Visited Stroke on November 2024
Review titled Kent and Canterbury Hospital
Replied on 28 November 2024
Thank you so much for your lovely message. Its so nice to read a piece of feedback where the patient was treated well from start to finish in all aspects of their care especially during what must have been a very scary time for you and your loved ones. I will share your kind words with all departments involved who will be overjoyed to read such a nice post. I wish you all the best and hope you are recovering well. Kind regards Josh Page (Patient Feedback Co-ordinator)
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Review titled Well cared for
Rated 5 stars out of 5
by Jim Demi - Posted on 15 November 2024
Great experience with my prostate cancer journey with this hospital. Surgery went well to remove prostate. The surgeon was very informative and I knew I was in safe hands. My experience on Clark ward was great. The male staff nurse was a great help and gave good advice. Very satisfied with the nhs
Visited Prostate Cancer Service on November 2024
Review titled Kent and Canterbury Hospital
Replied on 22 November 2024
Dear Mr Demi, Thank you so much for your feedback. I am so pleased to read that you received such great treatment, communication and care from our staff during what must have been a very concerning and difficult time. I will make sure to pass on your feedback to the department so the staff can be made aware of your kind words. I wish you a speedy recovery. Kind regards Josh Page (Patient Feedback Co-Ordinator)
Information supplied by East Kent Hospitals University NHS Foundation Trust