King's College Hospital
Denmark Hill, London, SE5 9RSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Grandsons liver transplant care
by julietkb67 - Posted on 16 May 2023
My grandson in his 20s is currently on Todd ward after a liver transplant, the care he is receiving is appalling, he has now been in chronic pain for 4 days , can’t sleep don’t feel like eating , the pain killers he is receiving are not helping at all , and after saying this many times nothing has changed , the staff are very slow in there response to pushing the button , which I might add he doesn’t do unless he really needs to. He is a model patient and not at all needy , there is no communication they don’t know anything when asked , no empathy or compassion and they are definitely not run off there feet most of time there, sitting on their screens god knows why ? Because they're obviously not finding out about their patients otherwise they would know more. Must say there are a couple who are not to bad , and the doctors when you get to see them are in the most part helpful but the ward it’s self is very incapable of proper care .
Visited May 2023
Provided by Care opinion
Review titled King's College Hospital
Replied on 17 May 2023
Dear @julietkb67, I am so sorry to hear about your grandson's poor experiences. This is not the quality of care we strive to deliver. Are you please able to drop me an e-mail at patricia.mecinska@nhs.net so I can look into this for you?
Provided by Care opinion
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Review titled Worst neurological department possible
Rated 1 star out of 5
by D kemp - Posted on 14 January 2024
The secretary’s never get back to you no one ever answers an email. My last appointment was to be a phone appointment but I just received a letter which was addressing my GP and I was just copied in to it At my first consultation I was promised so much and I have just been so let down
Visited Neurology on April 2023
King's College Hospital has not yet replied.
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Review titled Rude receptionist hung op on me
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2023
I just spoke to a receptionist who is incredibly rude at the Harris Birthright Centre. When I could not give her my hospital number she hung up on me and then proceeded to not picking up the phone. How irresponsible? from someone working in healthCARE? I then spoke to a gentleman who helped me and gave me what I needed in under 1 minute. It is such a shame as the service is otherwise great. She should not work there.
Visited Neonatal Care on April 2023
King's College Hospital has not yet replied.
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Review titled Extreme long wait little can be done
Rated 1 star out of 5
by Anonymous - Posted on 09 April 2023
Waited 6 hours having fittings and palpitations just to be told they cant do anything about it here. Invalidated my symptoms by 2 different doctors
Visited Accident and emergency services on April 2023
King's College Hospital has not yet replied.
Information supplied by King's College Hospital NHS Foundation Trust