King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
My daughter was referred to Kings Mill by a GP as she suspected she may be suffering from appendicitis. The way we were looked after at the hospital was exemplary. We were triaged immediately upon arrival and then saw a doctor approximately an hour later. The doctor thoroughly examined my daughter and allayed our fears about possible appendicitis. The NHS receives much criticism but I cannot fault the level of service we received. Thank you.
Visited Children's & Adolescent Services on January 2025
King's Mill Hospital has not yet replied.
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Review titled Great people
Rated 5 stars out of 5
by Robin Wood - Posted on 16 January 2025
I was in the day care unit on Monday 13th for an operation on my nose (polyps and sinsues). I write to say a "big thank you"to all in he team that looked after me, from the point of "booking in" to the point of "departure". You should be proud of the team that you have at Kingsmill; I thought they all were fantastic and all took great care of me, at all times. Its the first time in years that I've been able to breathe properly through my nose so the change in me is great: I just cannot thank you colleagues enough. They all were great; really friendly, really helpful and really caring too. Well done to you all.
Visited Ear, Nose & Throat on January 2025
King's Mill Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Tyghe - Posted on 17 January 2025
I was supported by the staff at the surgical assessment unit and later transferred to the surgical ward 31. All staff were extremely lovely and very attentive! Very cheery and helpful throughout my stay and supporting the other patients. The wards were very clean and the cleaning was maintained throughout my stay by lovely cleaners. Food was up to a good standard with a variety of meals and offered drinks throughout.
Visited Emergency Abdominal Surgery on January 2025
King's Mill Hospital has not yet replied.
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Review titled let down by front desk
Rated 5 stars out of 5
by MR Stephen arthur Gill - Posted on 20 December 2024
Both my partner and myself cant praise your hospitol and departments enough - Always superb service but let down on the last visit by your front desk - I have 2 hearing aids and asked my partner if she could pick up some batteries for me for them - The person on the desk got very funny about it and demanded that she showed a card for them even though I have never been asked for one and was even told that they dont need them any more - The finally gave her one pack even when told it was for two aids so now I will have to go in myself because I dont think for two aids that will be enough for the holidays - Again except for this we have nothing but praise for the hospitol and staff
Visited Don't know on December 2024
King's Mill Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by ANNE SHUTLER - Posted on 25 December 2024
Please pass on our appreciation to all the staff who were on duty during the afternoon of Tues 24th Dec 2024 who were unfailingly friendly, efficient ,helpful and professional over the course of the afternoon when we attended A & E - very much appreciated ! Particularly appreciated were helpful reception , easy car parking and staff going the extra mile to be helpful in making a five hour attendance pass as well as possible in waiting area.
Visited Accident and emergency services on December 2024
King's Mill Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Sian Robertson - Posted on 02 December 2024
I was admitted yesterday to an obviously overstretched emergency department, via ambulance, and all I can say is that my treatment was second to none from my arrival until my discharge. The department was incredibly busy, winter pressures exacerbating the workload. I never once felt neglected, overlooked or a burden. On receipt of my bloods and swabs I was swiftly moved to an isolation room with a patient with a similar diagnosis. I was to be admitted, however, they were no beds on the ward, therefore to ensure my comfort, I was moved off a trolly onto a bed at 2.15 in the morning. The staff had obviously been sourcing beds for their patients. I was monitored regularly and all the staff involved were polite, friendly and professional. Well done to you all, and thank you for your care.
Visited Accident and emergency services on December 2024
King's Mill Hospital has not yet replied.
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Review titled So compassionate
Rated 5 stars out of 5
by Robert - Posted on 15 December 2024
I unfortunately had to bring my 3 year old to children’s A&E this evening. Even though it was clearly extremely busy the staff were incredible, kind, and understanding. We felt listened to and thoroughly cared for. Thank you so much.
Visited Accident and emergency services on December 2024
King's Mill Hospital has not yet replied.
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Review titled Very long wait
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2024
After being told by my doctor to go to A&E and after just having surgery, I went it was the worst, very busy but knew I would have to wait. 14hrs later and only spoke to the the doctor 13hrs after. No communication between doctors or nurses, when asked I asked how long was told, we have people here from yesterday 15hr wait. I get that the NHS is struggling but a bit of kindness goes a long way when ill. No communication to the patient just left there.
Visited Accident and emergency services on December 2024
King's Mill Hospital has not yet replied.
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Review titled Let down again
by Colin Smith - Posted on 02 December 2024
Initially I was due to have a knee replacement on the 9th November 2024. Having spent a whole day in hospital gowned up with no food or water. I was sent home around 5:00pm, with no explanation. Eventually I was given another date 2nd December 2024. The day before I was called to say the operation was cancelled again. The planning required to have knee replacement surgery is immense. Sorting out time off work, getting lifts to hospital and back, Others taking time off work to help. Mental strain and stress caused by worry. Just to be let down twice. The NHS needs proper management, not money throwing at it. they waste billions, the whole of the UK sees it. During the pandemic doctors and nurses were held in high esteem. Not anymore. Mention the word NHS to most people and they just give an example of how they or someone they know has been let down time and time again
Visited Orthopaedics on December 2024
King's Mill Hospital has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Ebony - Posted on 19 December 2024
t. I have never felt so comfortable and understood by a team in hospital before like I have with these guys down in the endoscopy department. I was so scared to have my procedure done and every single one of them listened to me and made me feel so reassured. They all deserve a big appreciation, thank you to all of you!
Visited Diagnostic Endoscopy on December 2024
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust