King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Couldn’t thank them enough
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
Physiotherapy was amazing, helped me through so much and always made sure the exercises suited me. Always answered any questions I had & was great over all
Visited Physiotherapy on September 2024
King's Mill Hospital has not yet replied.
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Review titled Great care given
Rated 5 stars out of 5
by Jayne Clarkson - Posted on 11 September 2024
My mother has been on 51 for a week excellent care given staff fantastic. Respect shown and very professional to all our family.hard working team nothing to much trouble, I cannot praise them enough a credit to you sister Rachel .
Visited Gynaecology on September 2024
King's Mill Hospital has not yet replied.
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Review titled What a great hospital and staff
Rated 5 stars out of 5
by Andrew David Hazelwood - Posted on 03 September 2024
Hi all thought i would write this review after the care that all staff and departments have show my child why they were in the unfortunate circumstances of having a broken arm I must say from start to now as they still have to go back they have been fantastic in every thing that they do from The surgeons to the ward staff ‘ the A,E staff , the children’s ward and staff the list goes on and sorry if I have not mentioned you but can I say what a fantastic service you provide and thank you for looking after my child they could not had been in any safer hands thank you 🙏🙏
Visited Children's & Adolescent Services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Amazing birth unit, really bad maternity wards
Rated 2 stars out of 5
by Anonymous - Posted on 09 September 2024
During pregnancy we had the most supportive and experienced staff. It was a difficult and early birth, with many health related complications. We were treated well and with respect, and the knowledge was amazing. The NICU unit were phenomenal and helped us a lot. However, once we were on the maternity ward, things changed. Staff were barely responsive, pain meds were upto 40 minutes late, despite asking with the buzzer (for meds every 2 hours apparently). Constantly telling us they didn't know what someone else had said or done. They barely talking to each other , aside from the nurses all huddled around the nurses station talking random stuff unrelated to work. The kitchen staff were blunt, ignorant and very rude. Food was cold, half the time it never arrived or was half done with no drinks, or without partners breakfast. They were impossible to get hold of after the fact. The nurses kept asking questions that we wouldn't know the answers to, that they should know themselves, but no one documented anything. NICU were checking on the baby and had to know things, but would often tell us the nurses didn't communicate with them and would need to chase down answers. Then NICU themselves would relay that to us. The difference in care between NICU and maternity is astounding. As a new parent who had been through so much, I wanted nothing more than to be rid of this place, solely based on the staff on maternity. I am thankful for the birthing team and NICU team, and they have helped more than I can explain. But maternity needs a shake up. We were warned prior that this place is like this, but didn't believe it due to how nice the other departments were during the birthing process.
Visited Maternity services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Dawn - Posted on 20 September 2024
Thank you to all the staff from the receptionist, medical assessors, porters, radiologists and cleaners who I came into contact with this evening. All were professional, efficient, polite and reassuring. A very welcome experience after less positive situations in other hospitals. Thank you for the care you showed me today.
Visited Accident and emergency services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Professional, caring staff
Rated 5 stars out of 5
by A Burton-Wallace - Posted on 04 September 2024
My 8yr daughter had an ultra sound scan on her neck this morning. lady Dr , was outstanding in her practice. She explained, showed us whilst scanning . Went above and beyond putting my mind at rest after a long drawn out wait for a ultra scan ! A massive thank you . Such a credit to KMH (as she previously worked at Sheffield) and also the support nurse who was very friendly and helpful .
Visited Children's & Adolescent Services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Absolutely appalling
Rated 1 star out of 5
by Anonymous - Posted on 02 October 2024
My dad who is 88 was admitted with an infection. He had been under community nurses who were worse than useless and saw a dr 2 days before admission who said no sign of infection. Treated on ward and Told late evening that being transferred to community hospital and kept awake all night whilst waiting for transfer. When he arrived was told had an infection and transferred back to kingsmill. With this level of incompetence who knows what will happen. I think staff prefer to have a laugh with each other rather than treat patients - for them it just seems to be a production line of patients that result in a paycheck
Visited Older people's services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Started off great A&e and admission fine
Rated 3 stars out of 5
by David clemence - Posted on 26 September 2024
Ward 33 staff were great moved at 1020 pm last night to ward 31 What a shambles gave me breakfast at 8.30 am then decided I couldn’t have it was only allowed clear fluids ordered dinner it’s now 15.25 still not turned up canteen lady come to order tea and I asked what happened to tea all I got was I’m just taking orders hooked me up to a drip and it kept going off nurse came to sort it then shut the door in my room so they couldn’t hear it it’s gone off 5 times now we will see wether tea turns up although only had meals once since Tuesday and tea made me sick if it doesn’t book it’s ideas up I’m going home
Visited Don't know on September 2024
King's Mill Hospital has not yet replied.
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Review titled Very Efficient
Rated 5 stars out of 5
by Dee Mellors-Naylor - Posted on 04 November 2024
On 29th September I fell, very efficient ambulance staff arrived and took me to Kings Mill Accident & Emergency. On arrival everything flowed. First ECG, blood pressure then Xray. Staff very efficient throughout. Dr confirmed I’d broken a bone in my ankle. I was devastated as we were going to Japan to visit family we hadn’t seen for 5yrs the following day. The doctor allowed me to have a Boot to wear as this enabled me to fly. Phew!!! The whole team were so friendly and obliging throughout. A very Big thanks to all.
Visited Accident and emergency services on September 2024
King's Mill Hospital has not yet replied.
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Review titled Amazing care from start to finish
Rated 5 stars out of 5
by TERRY CLIFFORD ALVEY - Posted on 18 August 2024
I suffer from vertigo and had a really bad attack in the early hours of August 14th. However I also had bouts of vomiting which was new. Rang 111 and soon had paramedics who checked me out and I finished up at Newark Urgent Care. The team there were outstanding. They scanned me and it appeared I might have had a stroke. An ambulance transferred me to Kings Mill shortly afterwards and I was soon on the Stroke Ward 54. I was monitored throughout the night and saw the Consultant the following day I had an MRI which showed I did not have a stroke and I was discharged The speed I was dealt with to get me to the ward was amazing so my grateful thanks to the paramedics and Newark Hospital. As for Kings Mill everyone I came into contact with were cheerful and friendly . The ward was clean and the tea and meals greatly appreciated so thanks to the catering staff and cleaner. The doctors and nurses were wonderful I cannot believe I could have had better treatment anywhere else We are very fortunate to have Kings Mill and Newark Thank you
Visited Stroke on August 2024
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust