King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Shocking
Rated 1 star out of 5
by Katie - Posted on 19 June 2023
Waited 6hrs or more for a doctor to say he wasn’t sure what was up with me ring the go and get a appointment with them they also lost my monitor readings blood pressure reading it was a shambles won’t be using there again no communication what so ever 1hr to test my urine
Visited Accident and emergency services on June 2023
King's Mill Hospital has not yet replied.
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Review titled Better than new
Rated 5 stars out of 5
by Richard Morris - Posted on 25 June 2023
I make a point of never leaving reviews, but felt so strongly about this that I’ve made an exception. I arrived on Ward 44 with suspected pneumonia and left exactly a week later, not only recovered, but healthier than I’ve been in years, with a new toolbox of tricks to stay that way! Every single member of staff on the ward was friendly, caring, compassionate and professional. I saw them caring for everyone in my ward in the same way and I cannot praise them highly enough. No matter how busy they were, they always tried their hardest to accommodate everyone’s needs, with dignity, as soon as they could. An amazing team of people. Thank you all so much.
Visited Respiratory Medicine on June 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent caring staff
Rated 5 stars out of 5
by Paul - Posted on 28 June 2023
I had a operation and stayed in the Day Case Ward. I cannot thank everyone there enough for the caring treatment I received during my stay. Thank you
Visited Urology on June 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Natalie - Posted on 21 June 2023
Ward 25 (Children’s Surgical) are just fantastic, the care my son has received after arriving at A&E with appendicitis was just superb. All the staff have cared for him brilliantly, they have put his anxiety at ease and been so gentle with him. Fantastic team. Thank you so much
Visited Children's & Adolescent Services on June 2023
King's Mill Hospital has not yet replied.
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Review titled Absolute besty care around by far!
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2023
Tuesday am - e-consult then appointment with a useless clinician that can't refer me to the breast clinic so sends me to qmc a&e Tuesday am- 6 hours in a&e only to be told they cant refer me out of hours so to go back to GP in the morning Wednesday am - Back to an actual Gp who puts in a referral to Breast Clinic for same day treatment Wednesday pm -City Breast clinic confirm appointment for 2 days later (Friday) Thursday am - 11.30am Off to Kings Mill with a now ruptured abscess Swabs- done Bloods- Done IV antibiotics - Done Drained and cleaned - Done Redressed- Done Referred to and seen by Breast surgeons same day and back Monday for further treatment once antibiotics have taken effect and still back home in time for the kids!!!!!!!!!!
Visited Accident and emergency services on May 2023
King's Mill Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2023
I was at accident and emergency with my mum who has severe dementia. As she was not eating or drinking she was sent there for tests. The level of care was brilliant. Each and every member of staff treated my mum so lovely. The tests were done thoroughly and so my mum was able to get back to the care home where she feels safe. Thank you for treating her so well
Visited Accident and emergency services on May 2023
King's Mill Hospital has not yet replied.
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Review titled Bad attitudes
Rated 1 star out of 5
by Kerry - Posted on 11 May 2023
I brought my friend back to see ENT as treatment not working. Sat for 2 hours before triaged. Attitude of staff was horrendous. No one cared what was happening in the waiting room. Was triaged and told can't see ENT doctor would be dr from a&e. Only treatment she was getting was pain relief, which we waited 30 mins for. The way we were spoken to by nursing staff was not pleasant. Spoken down too and made to feel like we were wasting there time. As a member of the NHS I wouldn't dream of speaking to anyone the way we have been. I totally understand staff are overworked but there is no excuse for there attitude we have received. This is the 2nd time she had attended a&e in 2 days and the service received is appalling. Think in future we will attend another a&e department some where else
Visited Accident and emergency services on May 2023
King's Mill Hospital has not yet replied.
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Review titled Friendly, supportive, and professional
Rated 5 stars out of 5
by Tracey - Posted on 03 May 2023
I had a procedure in the children’s and woman’s centre today. I was really uptight and worried. The staff were amazing, caring, supportive and professional. They took the time to put me at ease, and were caring throughout the procedure which helped me tremendously. Great job.
Visited Gynaecology on May 2023
King's Mill Hospital has not yet replied.
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Review titled Amazing people, a credit to our NHS
Rated 5 stars out of 5
by David - Posted on 21 April 2023
I was certainly not expecting to have an ambulance trip to the hospital when I called 111 for advice regarding my foot this morning. But I've been blown away by the professionalism and human centred care and compasion I recieved. From the incredible paramedics, to every lovely and wonderful member of staff taking care of me at the centre, I cant thank you enough. Like the vast majority of the public, I am truly grateful for all that you do, and know that you all deserve working conditions fit for heroes in return.
Visited Accident and emergency services on April 2023
King's Mill Hospital has not yet replied.
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Review titled Terrible Hospital
Rated 1 star out of 5
by Anonymous - Posted on 27 April 2023
I have been an out patient at this hospital for two, nearly three years. All of my appointments are regularly cancelled and I have had three different consultants due to the department having a high staff turn over. My appointments are regularly cancelled and recently it took just shy of twelve months for my six month follow up appointment. After seeing my new consultant for the six month follow up that was delayed by a year, I was told he would see me again in six weeks. As regular as clock work, a few days before the appointment it has been cancelled and I have now been given a new date some 14 weeks after the original appointment. I have now decided to speak with my gp and request referral to a different hospital for my ongoing diagnosis. I would not recommend this hospital, they are very unorganised and appointments are pesistenly cancelled and pushed back. The constant churn of consultants is also frustrating.
Visited Gastrointestinal and Liver services on April 2023
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust