King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Unacceptable wait time
Rated 1 star out of 5
by Anonymous - Posted on 05 August 2024
I had a routine out patient appointment for 10:30. I was waning until 12:45 to be called. The 2 hour 15 minute wait time is unacceptable.
Visited Maternity services on August 2024
King's Mill Hospital has not yet replied.
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Review titled Lovely lady
Rated 5 stars out of 5
by Zoe - Posted on 17 July 2024
After having trouble getting a sick note after surgery the lady on reception at ward 14 today was very sympathetic and helped me get to where I needed to be. She was also as shocked as I was at the way I had been previously treated which was not anything to do with kingsmill hospital. All my treatment from start to finish has been fantastic and I can't thank the staff enough. On gynecology ward and day case.
Visited Gynaecology on July 2024
King's Mill Hospital has not yet replied.
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Review titled Sleep Clinic - Autism Friendly - Exemplary Care
Rated 5 stars out of 5
by Andy - Posted on 08 July 2024
I received exemplary assistance and support from the sleep clinic at King's Mill and communication and information provision was first class all the way through my journey with them. From emails which were responded to promptly and with appropriate advice / assistance to the sleep consultant who I saw who considered my needs as an autistic patient and who clearly had some prior knowledge of how to engage with and support an autistic patient, however mild those autistic traits may be. The staff on reception and nurses in the clinic were always willing to offer me options if I was struggling with light / noise / other people etc which was fantastic. I can't recommend the sleep clinic here enough. Compassionate, knowledgeable, responsive and diligent. Thankyou.
Visited Sleep Medicine on July 2024
King's Mill Hospital has not yet replied.
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Review titled excellent treatment
Rated 4 stars out of 5
by roger morton - Posted on 30 July 2024
Arrived on the evening of 13/7/24 with a nasty head wound. The considerate Egyptian doctor who did my stitches made an excellent job of it. the wound is now barely visible. Thanks for skillful treatment!
Visited Accident and emergency services on July 2024
King's Mill Hospital has not yet replied.
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Review titled Great care given
Rated 5 stars out of 5
by Trudy Trafford - Posted on 03 July 2024
My Mum was on ward 12 and received great care from the nurses, kitchen ladies, cleaners and doctors, who are clearly working under a lot of pressure. The care Mum received after having a fall and breaking her hip, considering how stretched the NHS is, has been great, from everyone from the paramedics to the receptionists. Medication made her hallucinate and she called me at midnight terrified and in a real state. I rang the hospital and the receptionist was amazing and kept trying the ward until she got through to make sure I could let them know how upset Mum was. They allowed my Dad to go and calm her down and looked after him as well. It’s obvious that the NHS is broken but the people who work within the NHS deserve a medal, they are doing their best against all the odds and your efforts are very much appreciated. Thank you.
Visited Orthopaedics on July 2024
King's Mill Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by BARRY JAMES WALTON - Posted on 25 July 2024
had total right hip replacement, the surgical team , nursing staff ward 14b and catering /cleaning team , also physio team we brilliant. they all made the whole experience a very calm and enjoyable one . a big thank you to them all.
Visited Orthopaedics on July 2024
King's Mill Hospital has not yet replied.
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Review titled I have been heard and cared for.
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
I have been through difficult times twice, but the EPU has been very understanding and caring for my phisical wellbeing and mental health. I have recieved a letter after the second loss which I am grateful for because I know nurses and doctors are overworked and underpaid. The letter is a nice gesture, thank you for all hours and effort that was put into care.
Visited Gynaecology on July 2024
King's Mill Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
My son fractured his arm, we came to emergency care and were seen so quickly. Everyone was so helpful and so good with my 5 year old. We came back the following day for a further xray and again, the staff were amazing! All follow up fracture clinic appointments were also so well run and all staff were brilliant with my son! I haven’t experienced such a speedy, thorough, well run service! Thank you all for your patience and service
Visited Accident and emergency services on July 2024
King's Mill Hospital has not yet replied.
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Review titled Thank you for saving my life
Rated 5 stars out of 5
by Ashley James Henshaw - Posted on 03 August 2024
I want to say, "to the ambulance drivers who accurately realised the severity of my illness; the healthcare and nursing staff who monitored treated and cared for me; the doctors/specialists and there life saving knowledge and decisions; to the cleaners and tea ladies who kept me up beat even through the most difficult of times. Thank you for saving my life!" Those who work for the NHS in Kingsmill Hospital sacrifice a great deal of time, energy, putting themselves on the front line. They deserve the greatest respect and support from us all. We should never take for granted our NHS. I saw alot of what goes on in the wards and sometimes shocked with how they are treated by the general public yet they still maintain there professionalism and character. We never want to lose those who are the building blocks of this amazing organisation.
Visited Accident and emergency services on July 2024
King's Mill Hospital has not yet replied.
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Review titled Amazing doctor & nursing team
Rated 5 stars out of 5
by michael hudson - Posted on 19 July 2024
I was admitted to Kings Mill after having a major heart attack at the age of 49!. The team dealt with my heart problem quickly by using a coronary angioplasty, the surgeon was amazing!, the care given by my doctor was just brilliant (love the positivity). The after care by all staff on ward 23 was just phenomenal. My love to all of you, you quite literally saved my life
Visited Cardiology on July 2024
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust