King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Poor practice
Rated 3 stars out of 5
by Sarah - Posted on 28 April 2024
When I was put in the minors department by the paramedic, a nurse called my name after 5 minutes. And I was with my support staff, the nurse was rude. He was saying that he needs to stay with me. She rudely replied I need this patient, not you. So I told the paramedic that I'm not happy that the nurse spoke to me in a rude manner for no reason. I'm here for a reason, not to be spoken to in a rude manner. This actually agitated me, I have a learning disability as well so this isn't helping.
Visited Accident and emergency services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Kerry - Posted on 19 April 2024
I attended A and E after been suffering for a few days with a rash and developed nausea and palpitations. I am usually the type of person just to carry on but felt really unwell. I signed in at reception and within 10 minutes I was having an ECG which showed a fast heartbeat. From there I was reviewed in resus and the majors unit before being sent back down to SDEC. I really can't express how fantastic all the teams were in this process , very empathic , friendly ,informative and proffessional. From SDEC unit I saw a lovely Dr who was very caring and proffessional alongside the healthcare team who looked after me on that unit. A special mention to the fantastic volunteer who was working on the unit keeping all the patients topped up with refreshments and made a special effort to make conversation and make patients feel at ease. Once my test results were back I was moved on to the short stay unit over night the teams again excelled in care dignity and respect and I felt like I was given the most exceptional care. During my time at King's Mill nothing was touch effort all teams were fantastic and I was made to feel like I was definitely given person centered care. I was discharged with medications and follow ups and everything was explained clearly to me. Thank you to all involved.
Visited Accident and emergency services on April 2024
King's Mill Hospital has not yet replied.
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Review titled Could not have paid for this level of care
Rated 5 stars out of 5
by Gill Woodhouse - Posted on 27 March 2024
I came in following an accident at home. I was admitted into resus where the care team were excellent. Following a series of x-rays, I was informed that I needed surgery to fix the two fractures in my leg. Needless to say I was shocked and very nervous. From being admitted to the post op care on ward 12, I cannot fault this hospital. The care, compassion and dignity I have witnessed over the last few days has been tremendous. All the staff, and I mean all, are truly wonderful. It's so far removed from the headlines in the news this week. This is the NHS at it's very best.
Visited Orthopaedics on March 2024
King's Mill Hospital has not yet replied.
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Review titled Follow up to previous review...
Rated 5 stars out of 5
by Carole Stuart - Posted on 11 April 2024
I have tried to amend my previous review but cannot find out how to do this; My review shows a rating of 1 out of 5 and I would like it to show 5 out of 5.
Visited Cardiology on March 2024
King's Mill Hospital has not yet replied.
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Review titled Absolutely brilliant
Rated 5 stars out of 5
by Rebecca Turner - Posted on 15 March 2024
I came today to have a procedure on my lumbar spine which I was a little anxious about considering my last injection was so incredibly painful done by another practice. As soon as I arrived I was greeted professionally and friendly. The procedure was absolutely brilliant! I was told throughout what what happening and they kept me calm by asking lots of questions about me. I wasn't rushed and throughout was asked if I was ok.I felt very at ease and the injection wasn't half as bad as the last! These people were amazing and I feel better for knowing when I have another injection I won't have to be so anxious and worried. Thank you!
Visited Pain Management on March 2024
King's Mill Hospital has not yet replied.
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Review titled Brilliant AF Nurse
Rated 5 stars out of 5
by Andrew Lee Stevens - Posted on 29 April 2024
This lovely lady Nurse listened to me and clearly was very experienced within her role Arrhymia Specialist Nurse.She was very kind and i could tell she cared about what i was going through.
Visited Cardiology on March 2024
King's Mill Hospital has not yet replied.
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Review titled Brilliant Care
Rated 1 star out of 5
by Carole Stuart - Posted on 09 April 2024
I recently had a cardio version and was incredibly nervous. I can honestly say that everyone I encountered throughout this procedure were absolutely lovely and very professional. I am extremely grateful for their care. A big thank you to you all. x
Visited Cardiology on March 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
Visited A&E in March with my little boy - turns out his football injury was a broken wrist. A&E were amazing, we were in and out in 1.5 hours - including initial assessment, x-ray and cast on. Went back in April to have the cast off and another very positive experience - the staff were all wonderful and went beyond what was expected. This time again so efficient, in and out in about 30 minutes. In a world where people only seem to complain I just wanted to say you were all amazing, thank you.
Visited Accident and emergency services on March 2024
King's Mill Hospital has not yet replied.
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Review titled Excellent
Rated 1 star out of 5
by Lynn - Posted on 13 March 2024
The best care understanding professional but Human made me feel at ease and relaxed at a stressful time such wonderful care amazing team ♥️
Visited Breast cancer services on March 2024
King's Mill Hospital has not yet replied.
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Review titled Incredible care!!!
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2024
My mother received the most amazing care leading right up to death. The staff were just wonderful from the carers, nursing staff, doctors and consultants. The care for us as family was also outstanding. We were treated with such compassion, friendliness, and nothing was too much trouble. I cannot express how grateful and appreciative I am for all the staff and what they did for my mum and and us as a family. It was a wonderful passing done with dignity, respect and kindness. A special shout out to all the staff on level 3 ward 33 you were exceptional!!!
Visited Accident and emergency services on March 2024
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust