Kingston Hospital
Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kingston Hospital.
Reviews
-
Review titled Very poor care
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2024
I had an colonoscopy at endoscopy department to find out what’s wrong with me. I had gas and air so I can go home after. Everything was okay until they brought me back to my room. I was feeling dizzy and vas really sick I was too ill to even open my eyes. Nurses kept urging me to get dressed, another one comes in after 5min later and says you can go once you are dressed, 5 minutes later another nurse says you are discharged you can go now, all the while I am sick in a bowl and too ill to move. This went on at least an hour or so I think not sure. In the end I felt so uncomfortable with the treatment I got dressed and left once outside I was sick again called a taxi, I told him I didn’t feel well and I might be sick in his car , he was marvellous he gave me a bag to be sick in and started the half a mile journey home. As I thought I was sick again in the car in the bag but saved his car thankfully. I went in the house and lay down on the floor in the hallway by the front door, sick again then at last I slept. I woke up later absolutely freezing cold. Had my shower went to bed and slept 14 hours. I will never forget my treatment at the hands of the nurses at Kingston hospital Endoscopy department.
Visited Diagnostic Endoscopy on January 2024
Kingston Hospital has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
Consultant very friendly & kind. He put a tube down my nose to have a look at my voice box as I’ve been having a problem with my voice which luckily for me, he said appears to be ok. He arranged a throat scan to make sure. Hopefully everything is ok.
Visited Ear, Nose & Throat on December 2023
Kingston Hospital has not yet replied.
-
Review titled Brilliant treatment and staff
Rated 5 stars out of 5
by John B - Posted on 25 November 2023
Had a pacemaker fitted last week & from consultant, doctor & nurses to the operation I could not fault them at all and i was asked if they could improve in any way, my answer was not at all. Thankyou so much to all the Cardiology team & Kingston hospital.
Visited Cardiology on November 2023
Kingston Hospital has not yet replied.
-
Review titled Terrible customer service
Rated 1 star out of 5
by Anonymous - Posted on 30 November 2023
A lady I spoke to earlier on +44 20 8546 7711 was extremely rude and abrupt. They was not willing to check my records to let me know what my appointment was for and said she will cancel it as I was unsure, whilst not letting me speak. Then called back a few minutes later to tell me. I understand the nhs is under a lot of pressure but this made me feel extremely anxious and I do not feel anyone should feel this way when speaking to someone. Kind regards
Visited Dermatology on November 2023
Kingston Hospital has not yet replied.
-
Review titled Excellent!
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
Cannot fault the way my daughter was received by the children's A&E and then onto the Sunshine Ward. All staff were very professional, caring and sympathetic.
Visited Paediatric Surgery on November 2023
Kingston Hospital has not yet replied.
-
Review titled Urogynae outpatients appointment team are superstars
Rated 5 stars out of 5
by Julie - Posted on 24 November 2023
I have had several dealings with the ladies who work in this dept and on every occasdion they are helpful, friendly, empathetic and cheerful . They should be congratulated on their manner, you come away feeling as if they actually care . Very rare in today’s NHS. Thank you
Visited Urology on November 2023
Kingston Hospital has not yet replied.
-
Review titled Very Good Service
Rated 5 stars out of 5
by L Clark - Posted on 29 October 2023
I'm very happy with the service provided by Kingston Hospital. My 95-year-old Mum is being well looked after, all the way from A&E to theatre, and now the on ward. The staff have all been very kind and efficient. Thank you.
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
-
Review titled Phlebotomy
Rated 5 stars out of 5
by Helen - Posted on 27 October 2023
I have a blood test every 6 months to keep an eye on a condition and each time I go it’s easy to book, no wait, very friendly staff and pain free blood test. The lady checking me in today couldn’t have been more helpful and friendly. Thank you so much!
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
-
Review titled Very kind and caring
Rated 4 stars out of 5
by Talor - Posted on 09 October 2023
I went to have a blood test at the Outpatient phlebotomy department and the team there were very kind. They made sure I had water and even gave me a little chocolate, and were sympathetic to the fact that I'm not very good with blood tests! Lovely team!
Visited Haematology on October 2023
Kingston Hospital has not yet replied.
-
Review titled Great hospital
Rated 5 stars out of 5
by Kathleen humble - Posted on 28 October 2023
I must say I was very pleased with the lovely caring staff. The nicest team and passionate about their work. Thank you.
Visited Accident and emergency services on October 2023
Kingston Hospital has not yet replied.
Information supplied by Kingston Hospital NHS Foundation Trust