Kingston Hospital
Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Urogynae outpatients appointment team are superstars
Rated 5 stars out of 5
by Julie - Posted on 24 November 2023
I have had several dealings with the ladies who work in this dept and on every occasdion they are helpful, friendly, empathetic and cheerful . They should be congratulated on their manner, you come away feeling as if they actually care . Very rare in today’s NHS. Thank you
Visited Urology on November 2023
Kingston Hospital has not yet replied.
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Review titled Very Good Service
Rated 5 stars out of 5
by L Clark - Posted on 29 October 2023
I'm very happy with the service provided by Kingston Hospital. My 95-year-old Mum is being well looked after, all the way from A&E to theatre, and now the on ward. The staff have all been very kind and efficient. Thank you.
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
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Review titled Phlebotomy
Rated 5 stars out of 5
by Helen - Posted on 27 October 2023
I have a blood test every 6 months to keep an eye on a condition and each time I go it’s easy to book, no wait, very friendly staff and pain free blood test. The lady checking me in today couldn’t have been more helpful and friendly. Thank you so much!
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
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Review titled Very kind and caring
Rated 4 stars out of 5
by Talor - Posted on 09 October 2023
I went to have a blood test at the Outpatient phlebotomy department and the team there were very kind. They made sure I had water and even gave me a little chocolate, and were sympathetic to the fact that I'm not very good with blood tests! Lovely team!
Visited Haematology on October 2023
Kingston Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Kathleen humble - Posted on 28 October 2023
I must say I was very pleased with the lovely caring staff. The nicest team and passionate about their work. Thank you.
Visited Accident and emergency services on October 2023
Kingston Hospital has not yet replied.
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Review titled Care that can’t be faulted
Rated 5 stars out of 5
by Jenny cook - Posted on 08 October 2023
Had an uro gynaecological surgery and cannot fault any part of it. Staff were caring and patient. Anaesthetic and surgery also very high standard.
Visited Obstetrics And Gynaecology on October 2023
Kingston Hospital has not yet replied.
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Review titled Don't feel I was listened to
by HFM89 - Posted on 07 December 2023
I was referred to Kingston Hospital Gynaecology for ongoing issues with Endometriosis and a new issue of irregular periods. I saw 3 junior doctors in this time. Firstly, I explained my personal history with the first doctor. I explained both sides of my family had abnormally early menopause, and as my periods had become irregular this was a concern for me. I was told I most likely had PCOS and was referred for a scan. I said I do not have PCOS, I have been tested for this under 2 years prior and many times previously, yet the doctor would not listen to my relevant medical history and sent me for a pointless scan which confirmed I do not have PCOS. I was then permitted a hormone function test which was reviewed by a second doctor. I explained I had started taking the pill to regulate my periods, they had said when it was booked this would not impact the results. This doctor said the results were abnormal and was I taking contraception because that would skew the results. Clearly, again, I had not been listened to. At my final appointment before discharging myself with yet another doctor, I said I had stopped the pill due to side effects and my endometriosis symptoms were causing issues again. The doctor said if I wasn't willing to get the coil (which in my opinion is barbaric and I have not seen any evidence of it helping endometriosis), they could not help me. That was the end of the appointment. I sat in the toilets and cried until I felt ready to walk home. When I received a reminder for my follow-up appointment I called to cancel and discharge myself. I am still struggling and do not know if I am perimenopausal in my 30s as the doctor just refused to listen to me. I felt they had an agenda, they wanted to stick to for period pains and would not pay any attention to information they were given to help them find an actual cause.
Visited September 2023
Provided by Care opinion
Kingston Hospital has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2023
I was referred to the walk in clinic for a chest xray today at Kingston upon Thames Hospital. After hearing about long waiting periods in hospitals in the media I was considering not going. However I did with novel in hand expecting to wait several hours and to get a bit of reading done. To my utter delight the whole process took just under 15 minutes. Once I presented the referral to the Radiologist reception I was called within 5 minutes. Then another 5 minutes in the xray waiting before I was called in by a very patient person and had the chest ray completed. The whole process took less time than what it took to travel to the hospital on the bus. It was a most encouraging experience and rekindled my faith in the NHS. Thank you. Needless to say I didn't get any reading done.
Visited Don't know on September 2023
Kingston Hospital has not yet replied.
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Review titled Wonderful help
Rated 5 stars out of 5
by Jennifer Payne - Posted on 17 August 2023
I visited Kingston A & E this morning with a broken wrist. I was quickly directed to the Urgent Treatment Centre where I was looked after with minimal delay by four very helpful and lovely people who made an anticipated painful event as pleasant as it could be. Thank you to all of you for your kindness.
Visited Urgent Treatment Centre on August 2023
Kingston Hospital has not yet replied.
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Review titled High Degree of Professionalism
Rated 5 stars out of 5
by Jennifer Payne - Posted on 23 August 2023
Again I am writing to thank all the staff involved in my visit to the Fracture Clinic yesterday. I was treated right on the time of my appointment having my plaster changed by a very expert charming lady followed by an x ray. Also I must thank the lady who was diligently keeping everyone informed as to what they should do next. Very professional, kind, caring people.
Visited Orthopaedics on August 2023
Kingston Hospital has not yet replied.
Information supplied by Kingston Hospital NHS Foundation Trust