Leighton Hospital
Leighton Hospital, Middlewich Road, Crewe, Cheshire, CW1 4QJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Efficient Service
Rated 5 stars out of 5
by Andrea A - Posted on 18 March 2023
Attended Cardio-Respiratory for an ECG today. Extremely efficient service and lovely staff. I was in and out within 15 minutes, so didn't even have to pay for parking!! Thank you to all the staff for doing such a great job.
Visited Cardiology on March 2023
Review titled Leighton Hospital
Replied on 03 April 2023
Dear Andrea, Thank you for the lovely feedback, it really does mean a lot! I am so pleased to hear that you had such a positive experience when visiting the cardio-respiratory department and I will be sure to pass this on to the team - thank you! Kind regards Vicky Hilton Deputy Service Manager
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Review titled perfect.
Rated 5 stars out of 5
by mark andrew sutton - Posted on 10 March 2023
from reception to discharge team everyone was so lovely & friendly. first class service. thank you all.
Visited Gastrointestinal and Liver services on March 2023
Review titled Leighton Hospital
Replied on 03 April 2023
Dear Mark, Thank you for your lovely comment. I have sent it onto the Treatment Centre where It will be shared with the team. Kind regards Sheree Welch Patient & Public Involvement Officer
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Review titled Brilliant Service for times we’re in
Rated 5 stars out of 5
by Maxine Simpson - Posted on 04 March 2023
I was on ward 3 for 7 days , admitted early hours Sat 25th February 2023. Nurses on this ward were so caring ,friendly, whilst doing a very demanding job. They are the angels everyone needs. Please pass on to them all my thanks & appreciation
Visited Respiratory Medicine on March 2023
Review titled Leighton Hospital
Replied on 03 April 2023
Dear Maxine, Thank you for your lovely feedback. I have passed it onto the Ward, where it will be shared with the team. Thank you. Kind regards Sheree Welch Patient & Public Involvement Officer
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Review titled Treatment Centre
Rated 5 stars out of 5
by Natasha - Posted on 17 February 2023
I was seen at the treatment centre. Everyone I saw was time efficient, friendly, approachable, person centred and explained everything clearly from the receptionist, consultants, nurses, sisters, surgeons, discharge staff. I had a flexible sigmoidoscopy. I waited a minute at reception and was asked to come into another room to ask health conditions, check blood pressure, consent form etc. The professional reassured me that it would only take 5 minutes and shouldn't hurt. He then took me into a changing room to privately get changed into a gown with shorts and then escorted into a waiting room which had a TV, with other patients, some we're having sedation. I waited for about 10 minutes and was collected and went to another room. I sat on the bed and my stuff was put to the side. The surgeon and staff explained the procedure again. It was very quick and only hurt slightly for a few seconds on my lower stomach which was normal. I didn't need any gas and air. Then I got changed and went to the discharge room to have a cup of tea and biscuit. I rang for a family member to pick me up. I was then told i would need to be seen again for another appointment but luckily enough nothing was found during the procedure. I was out in about an hour. I thought I should write a compliment because I was so impressed and also grateful that I was able to have his procedure, to check for any problems.
Visited Don't know on February 2023
Review titled Leighton Hospital
Replied on 07 March 2023
Dear Natasha, Thank you for your kind words. It's lovely to hear that your experience was a very positive one and that you found all members of staff professional, efficient and approachable. Thank you for taking the time to write a few words. I have forwarded your comment to the Treatment Centre where it will be shared with the whole team. Kind regards, Sheree Welch Patient & Public Involvement Officer
Information supplied by Mid Cheshire Hospitals NHS Foundation Trust