Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Lister Hospital.
Reviews
-
Review titled A really professional practise
Rated 5 stars out of 5
by Alan Barry Vick - Posted on 08 January 2025
I was seen by a doctor within an hour on arriving. A painless experience with all nursing staff and another lady doctor, so experienced, and made feel very so comfortable with my operation on my left eye, facing them while they did their work. I was discharged within two hours. Brilliant
Visited Plastic surgery on January 2025
Lister Hospital has not yet replied.
-
Review titled Cardioversion
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2025
I recently attended Lister Hospital for cardioversion. From the pre clinic calls to the end of the procedure I found the staff and the process informative and supportive. On the day of the procedure the staff were friendly and caring and could not have been better. The information I was given was clear so I understood the process and the risks an I felt listened to all the way through. Thank you for your care and dedication.
Visited Cardiology on January 2025
Lister Hospital has not yet replied.
-
Review titled Appointment problems
Rated 2 stars out of 5
by Anonymous - Posted on 14 January 2025
I was told my 2 year old had a heart murmur at birth had tests and it was goine then at an allergy appointment I was told it was not gone . He was referred back in Oct and I'm still yet to have an appointment nor can I speak to anyone on the appointment line. I call at 9am most days and I am eventually cut off when I hit 4ish in the que call back and I'm 20+ in the que . I received a letter with an appointment in June but there is no info as to what it's regarding. Booking appointment and getting appointment information needs huge improvement.
Visited Don't know on January 2025
Lister Hospital has not yet replied.
-
Review titled Wonderful, caring staff
Rated 5 stars out of 5
by Anthea - Posted on 06 January 2025
I arrived at Lister at the radiology department, where I realised I should have been at the QEII. The wonderful receptionist called ultrasound and arranged for the staff there to scan me instead. In the ultrasound section, the receptionist was kind and helpful, and the staff carrying out the scan were kind, respectful and took care to explain everything that was going on. I would really like to recognise their professionalism and efforts to accommodate me, even though I’d made a mistake in arriving at Lister.
Visited Don't know on January 2025
Lister Hospital has not yet replied.
-
Review titled Excellent Children’s A&E Department
Rated 5 stars out of 5
by Lee-Jon Tansey - Posted on 08 January 2025
I wanted to thank the children’s A&E team for an excellent experience and such great care. Our son was handled professionally and proficiently during an upsetting experience for him. The team made him feel at calm and dealt with his badly bruised arm with care. Thanks loads to all of you and for being so caring and supportive.
Visited Accident and emergency services on January 2025
Lister Hospital has not yet replied.
-
Review titled Endoscopy Department
Rated 5 stars out of 5
by Sally - Posted on 24 January 2025
My husband, who has Parkinson’s Disease, had a colonoscopy today & was not in a good place when we arrived (his meds routine had necessarily been disrupted). Lovely admitting nurse (a real gem 😉) put him at ease, explained everything very clearly & looked after him so well. Thankyou!
Visited Colorectal cancer services on January 2025
Lister Hospital has not yet replied.
-
Review titled Thank you
Rated 5 stars out of 5
by John Kissane - Posted on 25 January 2025
I was recently signed off from the care of the Department of Urology, who have been monitoring me since the successful removal of my cancerous prostate gland at the Lister Hospital in December 2016. I would like to thank everyone in the Urology Department for their knowledge and expertise, and for the excellent care I received during the entire process. At every stage of my treatment I have felt confident and well cared for by experts. I owe them all years of life that I would not have enjoyed without their care.
Visited Urology on January 2025
Lister Hospital has not yet replied.
-
Review titled Video Consultation with Clinical Haematology
Rated 4 stars out of 5
by John D Bevan - Posted on 03 January 2025
I have just received a posted letter inviting me to a video consultation with a Haematologist later this month. I welcome this initiative, as it saves me time and avoids my picking up an infection at the hospital. However I have three comments to make: 1. I was told by a posted letter. I have a mobile phone and email address. The trust could save money by using one of these ways of contacting me instead of using the post. 2. I tried to test my equipment at 12:45 on Jan 3. I could not do so. I was shown a screen saying the consultation room was closed, call back Monday. 3. In the associated FAQ's is a list of Lister dept's. Clinical Haematology was not amongst them - it should be! I hope this initiative is a success.
Visited Haematology on January 2025
Lister Hospital has not yet replied.
-
Review titled Appointments
Rated 4 stars out of 5
by Anonymous - Posted on 28 January 2025
I have now been holding on for almost an hour your appointment line is awful. I want to check up on an appointment why is the department so slow. You need more staff. Why isn't there somewhere on the website to check appointments. Not the patient hub.
Visited Don't know on January 2025
Lister Hospital has not yet replied.
-
Review titled X ray and phlebotomy
Rated 5 stars out of 5
by Nicola - Posted on 16 January 2025
I attended the hospital for a blood test and a walk in x ray. Lister has been my local hospital all my life, and unfortunately I have required a lot of blood tests over the years. Historically the queues at lister for this have been so long that I would drive to Hertford as it was quicker to travel there than wait. Yesterday however, I had a blood test and x ray inside an hour! Very impressed. The people I dealt with seemed efficient and professional. Seems like great improvements have been made in managing waiting times in both these departments and it was very appreciated. Thank you.
Visited Don't know on January 2025
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust