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Lister Hospital

Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4AB

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Lister Hospital.


Reviews

Displaying 1 to 10 of 219

  1. Review titled Amazing service from A&E

    Rated 4 stars out of 5

    by Carpenter - Posted on 07 July 2024

    I took my son who had severe chest pains and had a brilliant service from the excellent health professionals at the A&E dept. We were lucky that the section of the unit we were at, wasn't too busy when we arrived and he was triaged fairly quickly and pain relief administered. It was quickly decided by the team for steroid and nebuliser treatment, this was followed by a complete health check which included bloods, chest xray and antibiotics. Though it was a long wait for results and ongoing treatment plan to be finalised, before being discharged, the care and assurances from all the staff was beyond amazing and helped my son relax in what was initially a stressful situation for him.

    Visited Accident and emergency services on July 2024

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    Lister Hospital has not yet replied.


  2. Review titled Great hospital

    Rated 5 stars out of 5

    by Anonymous - Posted on 09 July 2024

    I called 111, had a lovely call handler. Received a call back within 5 minutes. They booked me in to be seen within the hour. (I did not know which hospital would be closest as I was away from home, the lovely call handler stated she lives not far from where I was staying and recommended Lister as it is closer). From arriving, to being seen, I was in and out of the hospital within 20 minutes. Amazing service all around, thank you for everything you do!

    Visited Gynaecology on July 2024

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    Lister Hospital has not yet replied.


  3. Review titled Absolutely amazing

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 July 2024

    My son is autistic, adhd and has pathological demand avoidance. He had to come in to Lister for dental surgery and was absolutely amazed at the level of care not just towards my son but for us as parents too. From the moment we came in to the moment we left we were treated like we were the only patients in the hospital. Nothing was too much, they explained things in a way that we got all the correct information but read the situation when my son was there listening and took his feelings and anxiety in to consideration. The staff on the day surgery unit were incredibly professional and supportive. The staff all worked well together and were a great team. I honestly cannot thank you all enough.

    Visited Paediatric Surgery on July 2024

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    Lister Hospital has not yet replied.


  4. Review titled Wonderful staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 July 2024

    I had to visit A&E with my very unwell child. Despite the department obviously being busy, my child saw a doctor and began treatment straight away. Staff were attentive, even offering me cups of tea. I felt my child was well cared for. The Bluebell Ward was also great.

    Visited Accident and emergency services on July 2024

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    Lister Hospital has not yet replied.


  5. Review titled amazing treatment

    Rated 5 stars out of 5

    by mark porter - Posted on 11 July 2024

    Mr goon, what can i say he was amazing,kind,informative,explained everything, made me feel at ease, a truely wonderful surgeon

    Visited Plastic surgery on July 2024

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    Lister Hospital has not yet replied.


  6. Review titled Excellent doctors and nurses

    Rated 5 stars out of 5

    by Modena Sandford - Posted on 14 June 2024

    Surgery at plastic surgery department 13th June 2024, both legs,friendly efficient doctors and nurses reassuring, confident ,explaining procedures.Reception also friendly. To be highly recommended .Thank you .

    Visited Plastic surgery on June 2024

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    Lister Hospital has not yet replied.


  7. Review titled Great staff in children’s emergency dept

    Rated 4 stars out of 5

    by Anon - Posted on 10 June 2024

    Despite it being really busy - my son was seen quite quickly. The staff are all fantastic. My only concerns were related to infection control. I did not see staff washing their hands or cleaning the obs machines. 5hrs+ and didn’t observe this once. Also wondering about the soft toe sats probes - as I assume these are disposable?

    Visited Accident and emergency services on June 2024

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    Lister Hospital has not yet replied.


  8. Review titled Excellent care

    Rated 5 stars out of 5

    by Peter Webster - Posted on 09 June 2024

    Went with very high blood pressure. Gave me a very thorough examination. Very caring. Even gave me a meal at SDEC since the wait was quite long.

    Visited Accident and emergency services on June 2024

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    Lister Hospital has not yet replied.


  9. Review titled Fantastic team at Lister!

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 June 2024

    My poorly mother had two recent admissions via ambulance to Accident & Emergency. Wow! what a great team of carers throughout the hospital, including the excellent ambulance paramedics, Thank You!

    Visited Accident and emergency services on June 2024

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    Lister Hospital has not yet replied.


  10. Review titled Great Service at X-Ray Dept

    Rated 5 stars out of 5

    by Julie Scarratt - Posted on 14 June 2024

    I'm leaving this review due to the service I received from the receptionist within the Radiology Department. She was struggling to get my details up on the system and eventually they did - no fault of their own. She spoke to my surgery and they agreed to resend the information and she also sorted the issue with the IT dept. Exceptional service with a pleasant attitude which was very much appreciated.

    Visited Don't know on June 2024

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    Lister Hospital has not yet replied.




Information supplied by East and North Hertfordshire NHS Trust