Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Lister Hospital.
Reviews
-
Review titled Fabulous Team
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
I attended A&E today, for the first time, with my elderly Mum. All of the staff were so good and took their time answering my questions as well as speaking to my Mum where relevant. We had a lot of tests completed- which, to be expected, took a very long time - but each time we had a test it was explained in detail which was easily understood by non-clinicians. As we were there for so long it enabled us to see just how hard everyone works and not once was anyone any less than professional regardless of their role. Thank you Lister for bringing amazing!
Visited Accident and emergency services on February 2025
Lister Hospital has not yet replied.
-
Review titled Kind, Caring & Professional Staff
Rated 4 stars out of 5
by Anonymous - Posted on 13 February 2025
We visited A&E with my son and while there is a wait, which is to be expected, all staff we came in contact with were excellent. We were admitted overnight and stayed on the CAU and again on call and day shift doctors, nurses, support staff and receptionists were all helpful, friendly, kind, caring, knowledgable and professional. No one wants to be in A&E for the amount of time we were, especially with a child, but they made the visit easier. In this time where the NHS is criticised heavily it is important to remember and acknowledge the great things it provides and the great staff working within in.
Visited Accident and emergency services on February 2025
Lister Hospital has not yet replied.
-
Review titled Children’s A&E Staff
Rated 4 stars out of 5
by Alex smith - Posted on 19 February 2025
Firstly we got seen within 10 minutes at the children’s A&E which was great. The main thing is our babies obs were taken by a lovely lady who had an amazing ora, very very pleasant and was very helpful so thank you
Visited Accident and emergency services on February 2025
Lister Hospital has not yet replied.
-
Review titled Wonderful staff
Rated 5 stars out of 5
by Veronica Fraser - Posted on 19 February 2025
Referred by GP to A&E and by them for surgery to drain an abscess the following morning. Everyone, from Admission to Discharge, that I came into contact with was helpful, attentive, caring and professional even though I could see they were very busy and fully stretched. You have staff you can be really proud of. This morning I received a phone call to check if I needed any practical support.
Visited Accident and emergency services on February 2025
Lister Hospital has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Stephen Mellersh - Posted on 12 February 2025
Arriving at the oncology department, the reception staff helpfully mentioned that the consultant was running a bit late. Soon the consultant in her consulting room dealt with me in her usual straightforward & kindly way. I needed medication, and the obviously busy hospital pharmacy produced the varied medications efficiently in about an hour, when they ensured that I understood what I was taking. Everyone I dealt with at the Lister Hospital over a couple of hours was helpful & efficient.
Visited Prostate Cancer Service on February 2025
Lister Hospital has not yet replied.
-
Review titled Faultless and professional. Superb service.
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2025
Having a small surgical procedure always causes a small amount of concern. However, my experience recently, was as close to perfect as it is possible to get. I was greeted and forms were filled out, and l was invited into the small surgical area. The 3-person team were friendly and we chatted and laughed about various subjects. The surgery itself, was carried out with the utmost care, professionalism and concern for my comfort. For those of you reading these reviews because you are feeling anxious, please take it from me, the people that l have met in my two visits to 'Plastics' have done everything possible, to put me at my ease, and to carry out the procedure, whilst keeping me, as comfortable as possible.. My sincerest thanks to the whole team.
Visited Plastic surgery on February 2025
Lister Hospital has not yet replied.
-
Review titled Trying to contact someone to change my appointment
Rated 5 stars out of 5
by Linda Aldous - Posted on 28 February 2025
I recently had an appointment to see a gastroenterologist, the appointment was on the 14th of February and I was not able to attend on this day, so l thought the easiest thing would be to phone on the number given on my letter, but every time I phoned it just rang and rang nobody picked it up. This went on every day I tried at different times of the day but no one picked the phone up. This is the reason I didn’t attend the clinic. I am sure there must be many other patients who have had the same problem. Perhaps another line might help or an answer phone so at least patients can leave a message.
Visited Gastrointestinal and Liver services on February 2025
Lister Hospital has not yet replied.
-
Review titled No telephone call
Rated 3 stars out of 5
by Anonymous - Posted on 20 February 2025
The first appointent was cancelled by you. The second appointment never happened. I waited in all morning and no call.
Visited Cardiology on February 2025
Lister Hospital has not yet replied.
-
Review titled A really professional practise
Rated 5 stars out of 5
by Alan Barry Vick - Posted on 08 January 2025
I was seen by a doctor within an hour on arriving. A painless experience with all nursing staff and another lady doctor, so experienced, and made feel very so comfortable with my operation on my left eye, facing them while they did their work. I was discharged within two hours. Brilliant
Visited Plastic surgery on January 2025
Lister Hospital has not yet replied.
-
Review titled Cardioversion
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2025
I recently attended Lister Hospital for cardioversion. From the pre clinic calls to the end of the procedure I found the staff and the process informative and supportive. On the day of the procedure the staff were friendly and caring and could not have been better. The information I was given was clear so I understood the process and the risks an I felt listened to all the way through. Thank you for your care and dedication.
Visited Cardiology on January 2025
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust