Lymington New Forest Hospital
Wellworthy Road, Lymington, Hampshire, SO41 8QDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Too far away - four hours there and four hours back
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
I was informed that I would go to ENT in a local hospital - have previously been seen in Salisbury. So why do I have to get three buses (taking four hours each way) ?Patients in their 70s with cancer should not have to travel such large distances. I have never been to Lymington and was given no directions - no site plan on the internet. Was told parking was free but web site says otherwise. Which is correct info?
Visited Ear, Nose & Throat on July 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
The Endoscopy Unit was very well run with lovely nursing staff. The same nurse was with me all the way throughout my procedure and was kind and caring. Thank you.
Visited Diagnostic Endoscopy on July 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Great Care and Service
Rated 5 stars out of 5
by Donovan Hastings - Posted on 11 June 2023
I was diagnosed with an inguinal hernia requiring surgery. Considering the warnings I was given regarding delays, it was rather surprising to get a call on 05 June saying there was a cancellation and would I be available. Incredible hospital. Exceptionally clean and well organised. All the staff were friendly, professional and helpful. The surgeon did a great job and, while the wound is still healing and slightly painful, it is an immense relief getting rid of the groin ache. A huge thank you to all the staff concerned.
Visited Gastrointestinal and Liver services on June 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Professionalism and friendly
Rated 5 stars out of 5
by Ruth Hussey-Yeo - Posted on 02 June 2023
I was treated with kindness and after the scan I was given a short report of what was seen.i was on time and the dept was quiet and very clean and tidy.
Visited Imaging services on May 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Linda Brennan - Posted on 19 May 2023
The colonoscopy department has a warm and friendly atmosphere. I was appointed a nurse that stayed with me from arriving to leaving the department. She explained everything and made the whole procedure so much better, just by remaining a constant. The hospital is modern, clean and fresh, and most importantly, local. We are so fortunate to have this facility on our doorstep.
Visited Diagnostic Endoscopy on May 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Fabulous Process
Rated 5 stars out of 5
by Peter - Posted on 23 May 2023
I had a MRI scan. I was called in at my appointment time. The staff were friendly and informative. The process was great, obviously a scanner is an expensive piece of kit, the staff processed us efficiently, but not rushed. I have had scans before, but never as efficient as this. Somehow they seemed to get the most out of the resource while remaining friendly and giving confidence.
Visited Imaging services on May 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Excellent appointment
Rated 5 stars out of 5
by Susan Christine Wyatt - Posted on 08 June 2023
If am given a choice of hospitals I always choose Lymington. Arrived a little late this morning for my CT Brain Scan (traffic terrible) Nevertheless I was seen straightaway, staff there were most helpful, polite, kind & reassuring. Also helped me on with my shoes which I was struggling with. Can't praise them enough & thank you to them
Visited Imaging services on May 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Dismissive attitude
Rated 2 stars out of 5
by Anonymous - Posted on 09 May 2023
After recent surgery, my 84 year old mother was in quite a lot of pain. A visit yesterday evening from the district nurse resulted in us being told to call the GP the following morning, 9/5/23, explaining the situation and ask that the GP arrange an x-ray. This was done and after speaking to the Dr we picked up a letter from the surgery and arrived at Lymington X -ray dept. My mother was in a wheelchair as it was too painful to walk. At the reception desk the Dr’s letter was handed over for us only to be told that the Dr should have emailed it over as it wasn’t a ‘walk in’ service and my mother would be contacted with an appointment in due course! The severity of the situation was explained and the extreme difficulty involved in getting mum into the car etc. we asked if we could wait and be fitted in, at this time there was actually no one in the waiting area. The receptionist totally dismissed us with absolutely no empathy at all, repeating again that we would be contacted. Surely something could have been done today, especially as the GP had specifically written a request for an x-ray. The whole situation was difficult, frustrating and awfully distressing for my mother only adding to her anxiety and pain. We left with no indication as to how long we might have to wait and even though the GP had requested the x-ray as urgent the request obviously meant nothing.
Visited Imaging services on May 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Missed phone call.
Rated 4 stars out of 5
by Wendy Lancaster - Posted on 28 April 2023
Missed a long awaited phone call for my results at 4.17pm on a Friday.Phoned straight back only to be told by the operator that all the secretaries have gone home and I will have to wait until Monday to ring again.I know people don’t work late on a Friday,but this is a hospital!
Visited Orthopaedics on April 2023
Lymington New Forest Hospital has not yet replied.
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Review titled Very disappointed
Rated 1 star out of 5
by Anonymous - Posted on 03 June 2023
Had Mri, and was extremely dissatisfied with the brief results. I have pes cavus with plantarflexion of first ray, and most Mri's can assess for tarsal coalitions and soft tissue pathologies. This is a structural foot deformity, and quite serious. But the radiologist report didn't mention anything except mild sesamoiditis and arthritis. I shall have the procedure done privately, but never again at the Lymington Hospital. No thorough diagnosis.
Visited Imaging services on March 2023
Lymington New Forest Hospital has not yet replied.
Information supplied by Southern Health NHS Foundation Trust