Macclesfield District General Hospital
Victoria Road, Macclesfield, Cheshire, SK10 3BLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Kind staff and great care
Rated 5 stars out of 5
by Helen - Posted on 26 February 2025
I was so anxious about having a gastroscopy, I was a mess when I arrived and did not know if I could go through with the procedure. But the nursing staff were so kind and compassionate and made me feel safe. On their advice, I had the anaesthetic throat spray and sedation and I honestly did not feel a thing. They did not rush me, made me really comfortable and the nurse endoscopist was so skilled, I did not even feel the scope being inserted. There was no choking or retching sensation, and it was all over in what felt like seconds. If I have to have this procedure again, I won’t feel nervous at all and I would recommend the Macclesfield Endoscopy department without any hesitation. Huge thanks to all the team for their professionalism and compassion.
Visited Diagnostic Endoscopy on February 2025
Macclesfield District General Hospital has not yet replied.
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Review titled Exemplary care
Rated 5 stars out of 5
by Professor Stanley Salmons - Posted on 02 March 2025
My wife was already seriously ill when admitted. The end-of-life care she received on Ward 3 was exemplary. Thanks to the wonderful staff she was never in distress or discomfort. Her family, myself included, were also well supported. To lose a life partner is a dreadful experience, but I take comfort in knowing that at all times she was given the best possible care. The ethos at this hospital is outstanding, and you can take pride in what you have achieved here.
Visited General Medicine on February 2025
Macclesfield District General Hospital has not yet replied.
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Review titled Amazing!
Rated 5 stars out of 5
by Kyllah Sterley - Posted on 22 January 2025
Cannot thank Macc Maternity Unity and antenatal unit enough. From the very first appointment to the c section, the special care unit and everything in between, it has been absolutely fantastic. We had lots of appointments due to being high risk and everyone was so caring and professional. The midwives, consultants, surgeons, sonographers, to cleaners, all so helpful and professional. So so grateful! Thank you.
Visited Maternity services on December 2024
Macclesfield District General Hospital has not yet replied.
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Review titled A&E Children’s Dept waiting time
Rated 2 stars out of 5
by Anonymous - Posted on 22 November 2024
We attended the children’s A&E department today with our son who had suffered an asthma attack the previous night. Initially we were impressed with the friendly staff and prompt attention from the triage nurse. However, we then waited 5 hours to be seen by a doctor. This pattern was repeated for a number of patients who included some very young children (one infant definitely under 2 years old). There appears to be a disconnect between being seen on arrival and actual treatment. I must add that the unit was not particularly busy at the time (no more than 6 children waiting to be seen). This is not a complaint about staff - reception, nursing or doctor. It is a complaint about the system which appears to have a serious bottleneck. One nurse apologised for the wait but no explanation was given at any time as to why it occurred (e.g shortage of doctors or an emergency elsewhere).
Visited Accident and emergency services on November 2024
Macclesfield District General Hospital has not yet replied.
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Review titled Friendly and caring nursing staff … but
Rated 2 stars out of 5
by Anonymous - Posted on 15 November 2024
Very disappointed with the manners of the doctor in charge. He neither acknowledged nor spoke to me during the whole process which I found rude and at odds with the wonderful treatment I have received in other departments at Macclesfield hospital over the years. Fortunately the nursing staff were very kind towards me, making the experience less disagreeable than it was.
Visited Diagnostic Endoscopy on November 2024
Macclesfield District General Hospital has not yet replied.
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Review titled Amazing children's ward, Amazing staff 👏
Rated 5 stars out of 5
by Sarah swift - Posted on 25 October 2024
I would like to say a massive thank you to the children's ward in macc hospital. Left today with my son after nearly all week in there and the staff are so so nice and amazing at their job. We actually came all the way from sandbach as my son has been there before and I know how good the staff are. They made our stay so welcoming and really looked after my son. I hope they all get rewarded because they all do an amazing job and should be really proud of themselves. Thank you 💓💓💓
Visited Paediatrics services on October 2024
Macclesfield District General Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Karlie - Posted on 26 October 2024
I visited A&E this morning (26/10/24) for a minor injury. I was very impressed by the anp/enp that I saw. She had a lovely bedside manner, explained herself very well, and was very personable. Sorry I didn’t catch her name but hope this can get back to her. I work in the NHS and see many examples of great practice but we often overlook feeding this back. Keep up the good work!
Visited Accident and emergency services on October 2024
Macclesfield District General Hospital has not yet replied.
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Review titled Cardiologist referral
Rated 1 star out of 5
by Philip Reade - Posted on 12 September 2024
gp referred me in January still awaiting an appointment 9 months after !! shocking,I’ve had to use my funeral savings to go private £2,600 for scans only to find chest pains caused by moderate to severe blocked lad artery and diagonal how long do you have to wait for an nhs appointment these days I have essential thrombocythemia blood cancer causing high platelets which puts me high risk of clots ect and already on high blood pressure medication I’ve already had previous dvts and Haematoma x2
Visited Cardiology on September 2024
Review titled Macclesfield District General Hospital
Replied on 07 October 2024
We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.
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Review titled An exceptional service
Rated 5 stars out of 5
by Annette Boden - Posted on 20 September 2024
My husband was admitted to the critical care unit in September. The medical staff and consultants were extremely compassionate and caring and worked diligently to save my husbands life. It was a very clean, safe environment. I want to thank the staff and consultants so much for all they did for my husband and the care they showed to me also. The ward clerk and the sisters in charge on each shift were especially kind and helpful but every nurse looking after my husband was professional and their nursing care was to an exceptionally high standard. I was kept informed every step of the way and felt reassured all the time. The consultants were available when I wanted to speak to them and kept me up to date. At every step my husband's needs and wishes were considered and met. Thank you so much.
Visited Intensive Care on September 2024
Review titled Macclesfield District General Hospital
Replied on 07 October 2024
Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided. I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.
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Review titled 5 star treatment
Rated 5 stars out of 5
by Bryan Jobling - Posted on 05 October 2024
I had a hernia repair procedure carried out in the ‘Surgical day care unit’ and I can honestly say that I was amazed at the quality of my treatment. From the moment I entered reception to the moment I left was simply 5 star care. To the porters, the nurses, the doctors and the wonderful surgeon I can only offer my sincere thanks, a great job done by a team of very professional people,
Visited Day treatment services on September 2024
Review titled Macclesfield District General Hospital
Replied on 07 October 2024
Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided. I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.
Information supplied by East Cheshire NHS Trust