Maidstone Hospital
Hermitage Lane, Maidstone, Kent, ME16 9QQContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Compassionate attention
Rated 4 stars out of 5
by Mike Jarman - Posted on 19 May 2023
I was brought in by ambulance under blues and twos with a caring and friendly crew having had a minor stroke. Yesterday (Thursday) around 6pm. Was seen to and scanned quickly by the team, bloods taken, hooked up to heart monitor, drugs and doses explained in detail. The consultant, whose name might suggest he speaks a lot? was caring and compassionate to the extent that his parting words almost brought me to tears. All the staff, nurses and doctor on duty were caring and friendly. I hope these words are passed through to the team, my son (who accompanied me in the ambulance) and I were impressed and we wish the team well in the coming months. Thank you all again.
Visited Stroke on May 2023
Review titled Maidstone Hospital
Replied on 23 May 2023
Dear Mr Jarman Thank you for taking the time to submit your feedback regarding your experience when attending Maidstone Hospital Emergency Department. Though I was very sorry to learn that you were unwell, I am very pleased that you were seen very quickly, given information on medication given and that you felt the team caring for you were caring and friendly. Staff always appreciate receiving such kind words and praise, so please be assured that I have passed your feedback to the management team so that is can be shared amongst all staff. Thank you again for your time and I do sincerely hope that you have now made a full recovery. With regards Jane Williamson PALS Officer MTW Governance Team Maidstone & Tunbridge Wells NHS Trust 01622 224960 01892 632953 Email: mtw-tr.palsoffice@nhs.net Website: www.mtw.nhs.uk
Information supplied by Maidstone and Tunbridge Wells NHS Trust