Manchester Royal Eye Hospital
Oxford Road, Manchester, Greater Manchester, M13 9WLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Lyudmyla - Posted on 04 October 2023
Today I visited emergency department Manchester royal eye hospital. I would like to say thank you very much to all staff I met there- receptionist, care, nurse, pharmacists ,doctor. Everything they did were quickly and professional.The young female lady doctor was so great, clever, educated, professional. She helped me a lot, answered of my questions and gave useful recommendations. Eventually after days with pain and without treatment I got treatment. And no long waiting time.
Visited Ophthalmology on October 2023
Review titled Manchester Royal Eye Hospital
Replied on 05 October 2023
Thank you for taking the time to share your positive feedback regarding your experience at the Emergency Department at the Royal Manchester Eye Hospital. It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that you felt so well supported throughout your stay. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Exemplary
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
Absolutely excellent care at Manchester Eye Hospital. The Optimologist & trainee were extremely good & we're so grateful to them. The patient I attended with had a piece of metal deep into his eye. He'd visited Specsavers previously whom were also very good but they were unable to get it out. The Trainee guided by the Optimologist at the Eye Hospital managed to get it out successfully & very carefully. Reception staff were also good & the wait time from entry to departure was 90 minutes in total. I would highly recommend them & would like to also thank them for such a great service
Visited Ophthalmology on August 2023
Review titled Manchester Royal Eye Hospital
Replied on 23 August 2023
Thank you for taking the time to share your positive feedback regarding your experience at Manchester Royal Eye Hospital. It is always heartening to read such positive words in response to the conscientious work of all our staff and great to hear that the clinical and reception staff were so good. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Wonderful Hospital Ward J and 55
Rated 5 stars out of 5
by Colin Thornton - Posted on 15 August 2023
Extremely glad that I had my cataract op at this outstanding hospital. Day of surgery ward was immaculate - organised and efficient . Staff were great very helpful including giving me cups of teas and cheese sandwich . Where hospital came into its own was the marvellous way they helped me when I had serious problems locating prescribed eye drops that were totally unobtainable where I live . The eye drops according to pharmacy’s I contacted were out of production nationally The ward staff whent more than the extra mile in helping me by providing on two occasions eye drops
Visited Ophthalmology on August 2023
Review titled Manchester Royal Eye Hospital
Replied on 18 August 2023
Thank you for taking the time to share your positive feedback regarding your experience at the Manchester Royal Eye Hospital. It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that you felt so well looked-after throughout your stay. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments. Yours sincerely, The Patient Experience Team
Provided by Care opinion
Information supplied by Manchester University NHS Foundation Trust