Manor Hospital
Moat Road, Walsall, WS2 9PSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great team spirit
Rated 5 stars out of 5
by Mr ray summerfield - Posted on 10 January 2023
I attended a/e by ambulance on 1jan 23 with a breathing disorder in the dept they were all such professional team with good humour they took the worry away which helps from beginning to going home it was great,I am 79 this was only the time I have been into hospital for treatment first time in was all manor. Thank you. R S
Visited Accident and emergency services on January 2023
Review titled Manor Hospital
Replied on 02 February 2023
Dear Ray Thank you for taking the time to share your positive experience of the Walsall Manor Emergency Department. This has been passed over to the team who are grateful for your comments. I hope you are now feeling better. Regards Garry Garry Perry Associate Director Patient Relations and Experience
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Review titled wait times for an outpatient appointment
Rated 3 stars out of 5
by Anonymous - Posted on 22 November 2022
was referred to see the gastro team in August/September and when i was rang to see what was happening to be told that it's in the hand of the consultant and will get a letter through the post on the 13th October - to then be told when I was in the hospital a few days after for the issues I have been referred for, that I was back on the waiting list and when checked my referral online I have gone back to waiting to hear off them by the 1st December - I am not happy with how I have been treated because how can you go from having a letter sent to you in the post to know having to wait again?
Visited Don't know on November 2022
Review titled Manor Hospital
Replied on 25 November 2022
Thank you for your feedback and I am sorry for your wait to date. Please contact s via 01922 656463 so that this matter can be looked into further Regards Garry Garry Perry Associate Director Patient Relations and Experience
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Review titled Good professional service
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2022
I attended the breast clinic last week, as I have done many times before - each time I have attended I found the staff and consultant to be very friendly and approachable. I have found this department to be the best one in the hospital - Other departments need to observe the running of this department and learn some valuable lessons in how to offer good patient experience.
Visited Breast cancer services on November 2022
Review titled Manor Hospital
Replied on 25 November 2022
Thank you for your feedback - it would be good to record your experience as a patient story particularly given you have held this up to be an example of a good patient experience to others. Please do contact the Patient Experience Team on 01922 656569 Thank you Garry Perry Associate Director Patient Relations and Experience
Information supplied by Walsall Healthcare NHS Trust