Medway Maritime Hospital
Windmill Road, Gillingham, Kent, ME7 5NYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Medway Maritime Hospital.
Reviews
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Review titled Fantastic Team
Rated 5 stars out of 5
by Diane Mills - Posted on 16 January 2024
Absolutely 1st class experience from the whole team in my experience from the beginning to end of treatment. Cannot speak highly enough of everyone that dealt with me. I hope my experience continues in the future.
Visited Orthopaedics on December 2023
Medway Maritime Hospital has not yet replied.
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Review titled Needs to do better
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
My daughter has been in a & e for 3 days in a corridor having to use dirty toilets. She will not complain as not in her nature but how do the people in charge sleep at night as she is unable or wash shame on you
Visited Accident and emergency services on November 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
We are sorry to hear of your poor experience in ED. Please contact our PALS Team (Patient Advice and Liaison Service) on 01634 825216 or email medwayft.pals@nhs.net and they will be happy to speak with you. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Dr A & Team
Rated 5 stars out of 5
by Peter and Justine Gilmore - Posted on 21 April 2024
My husband was rushed to Medway Hospital in November from Darenth Valley, Dr A and her team quite literally saved my husbands life without them he would not of been well enough to move onto Kings and receive further treatment. Dr A made my family and I feel at ease and as up to date as possible during a very stressful and emotional time.
Visited Ear, Nose & Throat on November 2023
Medway Maritime Hospital has not yet replied.
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Review titled Dignified and compassionate
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
A family member was on end of life care a few days ago and the care he received from the staff on Milton was second to none! They were attentive and caring. Keeping my family member comfortable, clean and well looked after- we as family were shown support and any questions we had were answered with truth and care. We really appreciate everything!
Visited Dementia Services on November 2023
Review titled Medway Maritime Hospital
Replied on 14 November 2023
Thank you for letting us know your experience and for taking the time to share your feedback at such a difficult time for you and your family. We will ensure we pass on your comments to the staff involved. Best wishes, The Patient Experience Team
Provided by Care opinion
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Review titled Outstanding vip service and care
Rated 5 stars out of 5
by Rachel Wood - Posted on 13 December 2023
Thankyou to the Theatre colorectal Dental hair and beard cutting team and all who were involved with my son's care you have provided an outstanding service which was professional and supportive and encouraging experience for my son who has severe Autism Epilepsy and communication disorder and as a result of his disability all procedures have to be arranged under anesthetic the team kept me up to date and were very polite and friendly as always you are all a credit to the NHS
Visited Don't know on November 2023
Review titled Medway Maritime Hospital
Replied on 15 December 2023
Thank you for letting us know your experience and for taking the time to share your feedback. We will pass on your comments to the staff involved. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Top professionals
Rated 5 stars out of 5
by John Crosland - Posted on 24 February 2024
Naturally apprehensive about my prostate biopsy but resigned to having it done, no worries anyway because the procedure was carried out with absolute minimum of pain and discomfort and I was talked through the process as it happened from beginning to end which was much appreciated. Top professionals, my results were ok, but this review would have been the same regardless of the results.
Visited Urology on November 2023
Medway Maritime Hospital has not yet replied.
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Review titled Excellent.
Rated 5 stars out of 5
by Awhina Wallace - Posted on 27 November 2023
Excellent Care. I have always been treated well. The staff always happy and helpful. Yesterday, I had a Endoscopy. Staff were Very informative, and made my care easy. Thank you once again sooo much.
Visited Gastrointestinal and Liver services on November 2023
Review titled Medway Maritime Hospital
Replied on 01 December 2023
We are glad that you had a positive experience in Endoscopy. We will share your comments with the team. Thank you for taking the time to share your feedback. Best wishes, The Patient Experience Team
Provided by Care opinion
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Review titled Booking/moving an appointment
by antliajz74 - Posted on 30 November 2023
I feel the waiting time of over one hour on the direct number to the hospital for outpatient appointments is unacceptable. No wonder people don't bother!
Visited November 2023
Provided by Care opinion
Review titled Medway Maritime Hospital
Replied on 01 December 2023
We are really sorry to hear this, please contact the Patient Advice and Liaison Service (PALS) on 01634 825216 or medwayft.pals@nhs.net and they will be able to assist you. Kind regards, The Patient Experience Team
Provided by Care opinion
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Review titled Caring, professional and friendly staff
Rated 4 stars out of 5
by Adrian Sluyters - Posted on 27 October 2023
All the staff members were very caring, reassuring and friendly, and very efficient. The appointments and communication were all on time and very good. The consultants communicated clearly and provided confidence and assurance
Visited Urology on October 2023
Review titled Medway Maritime Hospital
Replied on 14 November 2023
Thank you for letting us know your experience and for taking the time to share your feedback. Best wishes, The Patient Experience Team
Provided by Care opinion
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Review titled Great staff
Rated 3 stars out of 5
by Ian - Posted on 13 October 2023
Medway maritime hospital always gets bad reveiws, I would like to change that.I was sent to a&e with high heart rate as soon as walk in I had the best care possible.was moved to saffire ward(after2 nights in a&e majors)The staff and care was great,from the ward house keeping,cleaning and feeding to assistance staff,nurses and doctors.I think they all go above and beyond. The NHS has faults,a lot of faults,but the people that work there deserve our thanks. A big thank you from a very satisfied patient xxx
Visited Don't know on October 2023
Review titled Medway Maritime Hospital
Replied on 20 October 2023
We are glad that you had a positive experience in A & E and on Sapphire Ward. Thank you for letting us know your experience and for taking the time to share your feedback. We will ensure your comments are passed on to the staff involved in your care. Best wishes, The Patient Experience Team
Provided by Care opinion
Information supplied by Medway NHS Foundation Trust