Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled well run department
Rated 5 stars out of 5
by LESLEY ORR - Posted on 17 March 2025
From reception to all the nursing staff and the registrar and consultant ,I would like to say a big thank you for looking after me so well on friday. I was extremely nervous when I arrived ,but was so well looked after, all was fine .
Visited Gastrointestinal and Liver services on March 2025
Musgrove Park Hospital has not yet replied.
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Review titled Weight clinic appointment
Rated 1 star out of 5
by Ibrahim - Posted on 06 March 2025
I have been seriously struggling with my weight . I have also liver and cardiac problems. Plus high blood pressure. My GP referred me to Musgrave Park hospital weight clinic last November. I received a letter from them in November. They gave appointment reference number and told me that I should wait till end of January 2025 and I should contact them if I didn’t get any correspondence from them. I haven’t heard anything till end of January . Then I followed the instructions and called them. The call wasn’t pleasant. The person was a bit reluctant and dismissive ( having a bad day ?) . I gave my reference number. The person confirmed that the appointment would be for the assessment . Then told me that I need to call them back in January 2028 . 3 years waiting list for an assessment. I seriously don’t know that I will survive 3 years. This is unacceptable. My appointment is not a surgery or serious treatment..it is an assessment. I tried to explain to person on the phone why is this assessment is very important for me. The person answered me very casually; do you want stay on the list or not? Just like she orders a burger and chips. No empathy, kindness or any apology. I was shocked . Still can’t believe. Shame on the hospital and the trust . Sad and angry
Visited Endocrinology and Metabolic Medicine on January 2025
Musgrove Park Hospital has not yet replied.
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Review titled Excellent Endoscopy Department
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
Had a 4 point colonoscopy today. The facilities, equipment and all levels of staff were excellent (kind, caring and very professional). The endoscopists were highly competent and immediately put you at ease. I particularly liked how they worked as a team to plan the best methodology and achieve the result that they wanted. Thank you.
Visited Diagnostic Endoscopy on December 2024
Musgrove Park Hospital has not yet replied.
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Review titled Great Staff, positive experience
Rated 5 stars out of 5
by Sandra Davidson - Posted on 02 December 2024
Had cataract operation and entered hospital as nervous patient. Every member of staff was kind, courteous, helpful and good at their role. I need another cataract procedure and will not be nervous. Cannot speak highly enough of all staff I encountered
Visited Ophthalmology on December 2024
Musgrove Park Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Robert Talbot - Posted on 17 December 2024
Arrived for a interview with a specialist stroke consultant was greeted by a wonderful nurse who took my blood pressure and weight, hight, then sat in waiting room for no more than 5 minuets, then saw a consultant who asked me looks of question about my fright of a potential stroke that i had thought i had had. He asked me lots of question of a previous stoke. He assured me that he thought i had no suffered anther stroke. And arranged for me to have a scan of my head. Went to the X-ray department waited in waiting room for a few minuets was greeted by another nurse who asked me loads of question, before my scan. I was the best treatment I have ever had. could not fault the treatment, was absolutely first class. Great nurses and doctors, the best thank you so much, Robert.
Visited Neurology on December 2024
Musgrove Park Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Teresa Heap - Posted on 01 November 2024
Waiting time for the procedure was very short. The whole team who carried it out were very professional and I was extremely well cared for by them. Thankyou.
Visited Gastrointestinal and Liver services on October 2024
Musgrove Park Hospital has not yet replied.
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Review titled Attentive and Helpful Staff Throughout Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Recently had to go to Accident and Emergency with heavy bleeding caused by endometriosis, abdominal pain and trouble walking. Waited for about an hour or two in Accident and Emergency (which seemed like a long time at the time but is very good on a national scale!), but once they checked my haemoglobin and saw that it had dropped below 50 they immediately admitted me. I was in for about 4 days (first in Accident and Emergency, then Surgical Decisions Unit and then Hestercombe) while they slowed the bleeding, gave me blood transfusions/ iron infusions and performed an ultrasound to make sure that nothing else was wrong. Throughout my time there I didn't meet a single member of staff who wasn't conscientious and obviously doing their absolute best with a very heavy workload. The nursing staff and Healthcare Assistants were responsive and kind and always on time with rounds/obs and the consultant who I was due to see later that month for the same condition took the time to come up and do the appointment while I was there, which I really appreciated as I know how busy consultants are. As someone who was worried about even going into Accident and Emergency in the first place (111 wouldn't tell me me either way whether I should go in so I was worried I'd waste everyone's time) having staff that were so helpful and friendly really made the experience so much easier. While hopefully I'll never have to make any surprise visits to Accident and Emergency again the experience has made me much less anxious about going into the hospital for planned procedures in the future.
Visited Accident and emergency services on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Great Staff
Rated 5 stars out of 5
by A.Collins - Posted on 11 September 2024
Attended day surgery at 8am on the 11th of September. No issues at all. Just wanted to say what a great staff they have in that unit. No moaning or complaining just happy people which makes the process of being there just so much easier. Much appreciated
Visited Urology on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Fantastic staff and care
Rated 5 stars out of 5
by Natalie Priddy - Posted on 10 September 2024
My daughter arrived on Sunday afternoon after an emergency referral from Minehead MIU after feeling very unwell, within half an hour of arrival to Musgrove Paediatrics my daughter underwent Urine, Blood tests and an ultrasound. The staff and Doctors were attentive thorough and professional providing with a speedy diagnoses and treatment with time against them and her condition deteriorating due to this she had successful surgery My daughters after care was nothing short of care compassion and empathy from the staff nurses and Doctors. Staffing were informative on every step of my daughters aftercare informing who was overseeing her care on staff change over to providing the medication and ensuring one’s wellbeing was attended to at anytime Staffing prioritised ensuring my daughter was herself involved in all discussions about her care speaking to her directly and not about her,my daughter’s experience of what was a traumatic time for her was equally matched by such lovely friendly staff on Oak ward who gave their time to her and other My daughter wanted to thank who cared for her at such a scary time a big thank you Consultant Dr E There was another Doctor who we can’t remember his name but he came to see my daughter after surgery to check in on her Thank you! Play therapist who provided my daughter with learning and crafts and just made her feel at ease Thank you for making me feel better
Visited Paediatrics services on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Save our NHS
Rated 5 stars out of 5
by Des Griffiths - Posted on 30 August 2024
Absolutely ,fantastic consultants ,nurses and all the staff. I salute you all. Had my facial appointment in maxillofacial with Mr on the Thursday had my procedure the following Thursday with consultant in Blake word 01/08/2024. Follow up yesterday 29/08 2024. I don’t think you can get much better than that. My thanks to Mr M ,together with his team , all of them were very careing and may I say very professional with very high standards of care.. Our NHS is the envy of the world.long live the NHS and everyone who works in it.. DesmondG.
Visited Oral and Maxillofacial Surgery on August 2024
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust