Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent staff
Rated 5 stars out of 5
by Felicity Nye - Posted on 05 July 2024
All the staff were friendly, efficient and caring, and that includes All staff. A particular mention for the porters. There were some communication and continuity issues, the wheels sometimes seemed to go slowly but overall I was happy to be there and confident that my treatment was up to a high standard. I went home feeling an awful not better than when I arrived in AandE in the middle of the night 4 days before. Thank you to everyone.
Visited Respiratory Medicine on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Audiology so helpful
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
Had a hearing test as I felt my hearing aids were not doing too well, just had the very best experience, such a helpful audiologist who took so much time with me, the result is so much better than I could have hoped for. Credit to you Audiology Musgrove, thank you.
Visited Ear, Nose & Throat on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Had bloods and x ray
Rated 3 stars out of 5
by Anonymous - Posted on 23 June 2024
Had bloods and x ray done very quickly. After this was waiting for hours with so many staff just stood around on their phones or just generally stood around chatting. When asked about a time scale I was told ‘how long is a bit of string’
Visited Accident and emergency services on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Superb Surgical Admissions Lounge
Rated 5 stars out of 5
by Mark Harrison - Posted on 25 June 2024
From first arriving at 7am the nurses doctors were fantastic they treat you surperbly with care and compassion. I cannot fault any of the nurses and care staff. Nothing was too much for them day or night and their care made my stay and treatment after operation in the Surgical Admissions Unit run smoothly. The doctors and anesthetist you could have a joke with which makes having an operation have less tension and are informed full details of operation and any complications that may happen even the 0.01%. I felt at ease for the waiting and operation and aftercare. All round care at Musgrove Park Hospital from admission to discharge was fantastic and the hospital should be so proud of all the healthcare workers and nurses, doctors and anesthetist they employ are fantastic and all score of 10/10 from myself. It all made my stay in hospital better and a lot of other hospitals I’ve been admitted to can learn from all the high calibre staff you have in these departments.
Visited General Surgery on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Jo Butler-Daulby - Posted on 25 June 2024
Our daughter had major spinal surgery and was cared for on hdu and peads wards. The staff were incredible from start to finish, and made what was very daunting surgery much more managable. The orthopaedic consultants and anathnatisist were professional, supportive and warm ensuring the safest care for our daughter and exceptional post surgery support. Pre surgery we felt very uncertain and fearful, consultants and nursing staff spent time reassuring us and building on trust. The ward team were dedicated and genuine, offering support and continual care throughout our stay. I feel so fortunate to have been in the best hands and that our daughter's experience has been so positive given the enormity of the procedure. Thank you all so much, you are amazing 👏
Visited Paediatrics services on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Amazing Care and attention!
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Thank you for a quick and compassionate visit to a&e. We thank you so much for looking after us in the middle of the night.
Visited Accident and emergency services on May 2024
Musgrove Park Hospital has not yet replied.
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Review titled Painfree smear test
Rated 5 stars out of 5
by Astrid - Posted on 22 May 2024
After I had a painful smear test at my GP practise some years ago which resulted in me getting a Urinary tract infection (first in my 50 years life!) I insisted to ask for a referral to a "professional" doing the smears forthwith. I just had mt 3rd smear at Taunton Musgrove Gynacology and for the 3rd time this was done without any complications, pains or even bleeding. Before it could get uncomforatble it was already over. The practitioners are very professional and comforting. They know exactly that none of us ladies has been born with a modell straight womb or genitals. They have daily practise on live individuals and not on puppets. There is a proper chair and everything is clean and sterilised. No urinary infection here! Being in the right hands here there is no need to fret about a smear test. 5 minutes and done, safe. Thank you, Musgrove Gynacology for your professional service and expertise!
Visited Gynaecology on May 2024
Musgrove Park Hospital has not yet replied.
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Review titled Outstanding Service
Rated 5 stars out of 5
by John - Posted on 06 May 2024
I attended the Surgical Decision Unit at 9:00am having been referred from a local Minor Injuries Unit. From the time I arrived I was treated with kindness and patience. The treatment was outstanding. Very thorough. I cannot fault it.
Visited General Surgery on May 2024
Musgrove Park Hospital has not yet replied.
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Review titled After waiting two years, for an appointment.
Rated 3 stars out of 5
by Anonymous - Posted on 20 May 2024
I was relieved to finally be seen by the Rheumatologist who was very nice and helpful. However, I'm not happy about the length of time that it took for me to be seen. I have a progressive disease and should be monitored every 6 months, like I was at my previous hospital. There have been staff shortages and back logs which has probably contributed to the delay. In future, I will have to remind them to see me sooner. My Rheumatoid Arthritis, started over 20 years ago and was mis-diagnosed initially. The flare ups are very painful. I do understand that the Health Service needs more funding and adequate staffing levels.
Visited Rheumatology on May 2024
Musgrove Park Hospital has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Dorothy Wood - Posted on 08 April 2024
From arriving at A&E at 6.30 am to having eye surgery at 6.30pm I received amazing care from all the nursing staff, doctors, surgeon, anaesthetist and ophthalmologist. I was treated with kindness and patience to answer all my questions in every interaction. Thank you to all the staff involved in my care.
Visited Ear, Nose & Throat on April 2024
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust