Northern General Hospital
Northern General Hospital, Herries Road, Sheffield, South Yorkshire, S5 7AUContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing levels of service
Rated 5 stars out of 5
by Rich, Rotherham - Posted on 30 March 2023
I was transferred to NGH from Rotherham Hospital yesterday following a surprise heart attack last week. At every stage the staff were friendly and considerate, everything was explained, and I was invited to ask questions throughout the whole angiogram and angioplasty procedure. I was understandably anxious about this, but the team were so nice, skilful and caring that I quickly overcame my anxieties. It was fascinating to watch the op on the x-ray screen, and great to be able to interact with everyone concerned- they made me feel I was almost part of the team, rather than someone to talk over while they worked. Staff in the preparation/recovery suite were every bit as thorough, friendly, competent and caring. Even the ambulancemen who carried out my transfers were friendly, respectful and highly competent. If my heart should need further attention, this is the team I would choose to give it. Ten out of ten, five star review, gold award.... they are worthy of them all! Thank you so, so much!
Visited Cardiology on March 2023
Review titled Northern General Hospital
Replied on 14 April 2023
Thank you for taking the time to share this great feedback. We are pleased to hear that you were well looked after by our staff and felt included in discussions about your care and treatment, and will pass on your thanks. Wishing you a speedy recovery.
Provided by Care opinion
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
Today the hospital was in lockdiwn due to aserious incident. We could not access the entrance. Both my husband and I in separate instances were helped by members of staff to navigate another way into the hospital to see our terminally ill relative. Both went out of their way to help. A big thsnkyou.
Visited Don't know on March 2023
Review titled Northern General Hospital
Replied on 27 March 2023
Thank you for taking the time to share feedback about your recent experience at the hospital. We are pleased to hear that staff were helpful and assisted you with finding your way and glad that you managed to get into the hospital to visit your relative on that day.
Provided by Care opinion
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
I showed up early to my appointment and was seen almost immediately. The physiotherapist I saw for my ACL injury was welcoming and warm. Throughout the appointment he asked a variety of questions and was very open and engaged. Before and during each test on my knee the physio explained why he was doing each experiment and what he was looking for giving me the right amount of information and having a chance to ask questions of my own. Could not have had a better interaction with a health care practitioner understanding both me and my condition. Many thanks to this hospital and the workers.
Visited Podiatry on March 2023
Review titled Northern General Hospital
Replied on 13 March 2023
Thank you for taking the time to share this great feedback. We are pleased to hear that you were provided with clear and helpful information and felt able to ask questions and your overall positive experience of your care. Wishing you all the best with your ongoing recovery from your injury.
Provided by Care opinion
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Review titled Heart and soul
Rated 5 stars out of 5
by Mr Shaun Hammonds - Posted on 05 April 2023
Chesterman 1 staff members you are a credit to the nursing profession. I was look after from start to finish with such compassion and care. Thank you very much for your support.
Visited Cardiology on March 2023
Review titled Northern General Hospital
Replied on 17 April 2023
Thank you for taking the time to share this great feedback. We are pleased to hear that you were well looked after by our staff and, and will pass on your thanks to the team on Chesterman 1.
Provided by Care opinion
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Review titled Great service, surgery and exceptional care.
Rated 5 stars out of 5
by Trevor Brown - Posted on 07 April 2023
I had a heart attack, noon 27th March at home in Chesterfield. Taken to cri then blue lighted to northern general. Immediately treated by the surgeon and his staff who I guess saved my life. Stent fitted, transferred to ward where all the staff, nurses etc were exceptional. No one could have asked for better care. A huge thank you
Visited Cardiology on March 2023
Review titled Northern General Hospital
Replied on 17 April 2023
Thank you for taking the time to share your feedback about your recent experience. We are pleased to read that you were well looked-after, and want to wish you all the best with your recovery.
Provided by Care opinion
Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust