Nottingham University Hospitals NHS Trust - City Campus
Nottingham City Hospital, Hucknall Road, Nottingham, Nottinghamshire, NG5 1PBContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Follow up clinic appointments
by Emmfn56 - Posted on 02 November 2022
I have been seen at the Difficult Asthma clinic. I have twice had my 3 month review appointments cancelled. They have changed a lot of medications. I was last seen in July. I got an appointment for late December today and then had an email letter to say that appointment is cancelled and my next one will be in April 2023. No explanation. I need to have regular blood tests on this new medication. I have no idea how I go about getting them. I am absolutely gutted and angry that I have been treated this way. Not for the 1st time
Visited November 2022
Provided by Care opinion
Review titled Nottingham University Hospitals NHS Trust - City Campus
Replied on 03 November 2022
Hi there, Thank you so much for your comment. we take all feedback seriously and would love to know more and hopefully help with this further. Could you possibly get in touch with me via qmc.pet@nuh.nhs.uk so that I may get more details and look into this experience for you. I look forward to hearing from you.
Provided by Care opinion
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Review titled Great service
Rated 5 stars out of 5
by Rosemary Ross - Posted on 01 December 2022
Had an Endoscopy 30/11/22 at City hospital. The service was impressive. The nurses, doctors were efficient, professional and friendly. This is how a NHS department should be run. Well done to all the staff. Much appreciated.
Visited Diagnostic Endoscopy on November 2022
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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Review titled Amazing Service
Rated 5 stars out of 5
by Lynn Beck - Posted on 26 October 2022
I had an ultra sound scan and cystoscopy within 10 days of the referral from my surgery.Everyone was so welcoming, efficient and all had the human touch which is so important.Thanks to all who were involved!
Visited Urology on October 2022
Review titled Nottingham University Hospitals NHS Trust - City Campus
Replied on 04 November 2022
Thank you Lynn for this great feedback, we are glad everything happened in a timely manner for you. We will pass your thanks and kind words to the urology team
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Review titled Thank you Great work
Rated 5 stars out of 5
by Russell Patchitt - Posted on 06 November 2022
Thank you to all the staff involved in looking after my Father, both QMC & City Hospital. In over 3 weeks on the Jenner ward, the Nurses & Doctors ,also the staff on the telephones were happy helpful & respectful to us all. We appreciate your hard work & making it happy time too. You did a great job in returning my Dad to great health, which we have not seen in years. please be proud of yourselves.
Visited Don't know on October 2022
Review titled Nottingham University Hospitals NHS Trust - City Campus
Replied on 07 November 2022
Hello Russell Thank you so much for taking the time to leave such great feedback. We are so pleased to hear that your father was so well cared for and that he is now feeling much better. I will pass this comment on to the ward manager involved in your fathers care so that they can read his lovely comment and share with the team. Kelly Morley - Patient experience officer
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Review titled Discharged with no help
by plusxm76 - Posted on 23 September 2022
I received a letter today saying I have been discharged from the continence service because they say they have tried to phone me and have written to me and that I have not responded. They are saying they have rang me 4 times and that I have not answered - I don't go out! Also we have an answer machine and there is nothing left on there. No letter has been sent to me except for the one today. I don't think the service is particularly good. I am unsure of the position I am in now, I am exactly the same as when I first went to them. Cannot say that during the six months they have done anything for me, they just say 'more pelvic floor exercises'.
Visited September 2022
Provided by Care opinion
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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Review titled Transition Team, Lawrence Ward (Maternity)
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2022
My baby daughter was born 5 weeks early and so we had a stay of 8 days on Lawrence Ward. As she was early, we were assigned to the Transition team to support us and our baby until she was strong enough to go home. Without them, we would've been completely lost. I wish that all babies and parents got the support of the Transition team in the first few days as it made such a difference to us.
Visited Maternity services on August 2022
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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Review titled Good Hospital care
Rated 4 stars out of 5
by Carl - Posted on 28 August 2022
Care received couldn’t have been better but I do have one small criticism the food they serve to inpatients is absolutely diabolical you are supposed to get better in hospital not starve to death
Visited Lung cancer services on August 2022
Review titled Nottingham University Hospitals NHS Trust - City Campus
Replied on 31 August 2022
Thank you for your feedback we are sorry to hear that the food was of poor quality during your stay please be assured we will pass these comments on to the catering managers. We are really glad to hear that you received great care during your stay.
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Review titled Impressed by the level of care my friend is receiving
by yankeebc98 - Posted on 16 August 2022
I visited Fraser Ward, City Hospital, and was impressed by the level of care provided by the nurses. I asked for a fruit bowl and was given one, refilled water straight away once asked and I left feeling like she was in a good space.
Visited August 2022
Provided by Care opinion
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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Review titled Ward d34 Queens Medical Centre
Rated 4 stars out of 5
by Anonymous - Posted on 17 July 2022
Thank you to all the theatre and ward clinical staff looking after our son when having an adenoidectomy and middle ear surgery. The process was well structured from start to finish with excellent communication between us as parents and to each other as colleagues. In particular, the theatre staff were amazing allocating one member of staff to us so we were looked after by the same person. The ward was clean, airy and well organised in the recent hot weather. Thank you very much for looking after us, your care had given us reassurance and confidence in what is always a worrying time when children need to go into hospital for treatment.
Visited Paediatric Surgery on July 2022
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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Review titled Prostate biopsy
by chunkymunkie - Posted on 29 July 2022
I arrived at the Urology department was met by the staff and showed to the waiting area. I first saw the anaesthetist, I later described him to my wife as brilliant and always there, the rest of the team were just as good very friendly and informative, checking regularly to see if I was ok. The procedure was relatively short and completely pain free. I was taken up to recovery the nursing staff up there were so nice and friendly, I was given toast and coffee, the staff were light and friendly with a light atmosphere so there was no feeling of stress, such wonderful ladies. Then I was taken to a ward where the care continued in the same way. Overall the care and attention I received was without a doubt of the very highest quality and there is not one moment I could complain about. Thank you for the care and attention you gave me.
Visited July 2022
Provided by Care opinion
Nottingham University Hospitals NHS Trust - City Campus has not yet replied.
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