Ormskirk and District General Hospital
Wigan Road, Ormskirk, Lancashire, L39 2AZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very good but…
Rated 5 stars out of 5
by David Woodward - Posted on 23 October 2024
I had an appointment yesterday for a shoulder issue. The physiotherapist was excellent and was able to arrange a further immediate X-ray and I await results and next appointment. All good!! However, on my NHS app it has stated for more that a month that I have a referral and that I should wait for further contact as waiting list is 17 weeks. I have had the appointment date for several weeks and attended the appointment yesterday yet I am still noted as awaiting notification and to do nothing. My concern is that another patient may be waiting behind my referral whereas I have moved forward into the treatment phase and an appointment opportunity is missed. I hope this helps.
Visited Orthopaedics on October 2024
Review titled Ormskirk and District General Hospital
Replied on 09 December 2024
Dear David, Thank you for taking the time to leave a review and alerting us to this issue. It is very much appreciated when we hear directly from our patients, families and carers. We will pass on your comments to the team who will be pleased to hear your positive feedback. Michelle Kitson (Matron - Patient Experience)
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Review titled Excellent service X Ray dept (not listed)
Rated 5 stars out of 5
by Robert Cross - Posted on 11 September 2024
Lovely staff, very efficient, professional and friendly. My XRay was completed ahead of schedule. Every time I have been to this hospital it has been excellent.
Visited General Medicine on September 2024
Review titled Ormskirk and District General Hospital
Replied on 09 December 2024
Dear Robert, Thank you for taking the time to leave a review about your experience of the X-Ray department. It is very much appreciated when we hear directly from our patients, families and carers. We will pass on your comments to the team who will be pleased to hear your positive feedback. Michelle Kitson (Matron - Patient Experience)
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Review titled Absolutely exceptional
Rated 5 stars out of 5
by Zoe McDermott - Posted on 17 September 2024
My experience with the Gynaecology Department today was impeccable to say the least. The ladies were very knowledgeable, personable & polite and looked after me from start to finish. I felt comfortable throughout the procedure and their prompt action getting me to recovery after taking a funny turn made me feel safe. They are a credit to Ormskirk District General. They cared for me, made me laugh & carried out their work in a way I have never experienced before. Thank you so much ladies
Visited Gynaecology on September 2024
Review titled Ormskirk and District General Hospital
Replied on 09 December 2024
Dear Zoe, Thank you for taking the time to leave a review about your experience at the gynaecology department. It is very much appreciated when we hear directly from our patients, families and carers. We will pass on your comments to the team who will be pleased to hear your positive feedback. Michelle Kitson (Matron - Patient Experience)
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Review titled Excellent care
Rated 5 stars out of 5
by Shelley Dewhurst - Posted on 29 April 2024
Our family can’t thank the hospital enough my daughter was transferred from Blackpool as she was 32weeks pregnant and had problems with her placenta and there wasn’t any cots to take our grandson the staff on maternity went above and beyond to look after her and reassure her , we would also like to thank the neonatal team your expertise ,compassion and ,kindness every member of staff explained what every procedure was and looked after my daughter and her baby so very well , the hospital was immaculate , our baby is still in hospital in Blackpool but his first 2 weeks of life he had 5 star care at the amazing Ormskirk neonatal unit …thank you
Visited Neonatal Care on April 2024
Ormskirk and District General Hospital has not yet replied.
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Review titled Ward F - Really well ran!
Rated 5 stars out of 5
by John McFadden - Posted on 03 April 2024
I had a small surgery on this hospital and was a day case on Ward f. I found everyone to be lovely and really welcoming. Ranging from the health care assistants, the nurses, right the way through to the surgery staff. Everyone was really professional and checked in with me. They were a pleasure
Visited Orthopaedics on April 2024
Ormskirk and District General Hospital has not yet replied.
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Review titled Visit for Coloscopy
Rated 5 stars out of 5
by L Dean - Posted on 20 February 2024
I was super anxious prior to this visit. The team were incredible at being supportive, welcoming whilst also articulating clearly the clinical process, intervention and likely next steps. I was deeply impressed with the service
Visited Gynaecology on February 2024
Ormskirk and District General Hospital has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Lucy Rootes - Posted on 18 January 2024
A brilliant service at the difficult smear test screening service. Was completely put at ease by the two women who treated me. Brilliant chair made the entire thing much quicker and easier. Highly recommended.
Visited Gynaecology on January 2024
Ormskirk and District General Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Jennifer Muskett - Posted on 06 January 2024
I would like to say a huge thank you to the staff at Ormskirk. I attended dermatology yesterday. The staff are all very busy but friendly. From reception right through to the doctor. The nurse and doctor whom I saw put me at ease, apologised for the short wait and explained everything thoroughly. I have always had great experiences at Ormskirk hospital.
Visited Dermatology on January 2024
Ormskirk and District General Hospital has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Natasha - Posted on 30 December 2023
For all of my life, I have been terrified of medical experiences, particularly blood tests. I get so scared, I often refuse help, even when I know it's best for me. I attended an appointment recently for something I have been particularly worried about and really struggling to deal with. I couldn't have come at a better time. The Dr and Nurse in the room with me were absolutely incredible and made me feel so at ease. I had attended on my own but I felt so cared for that it didn't bother me so much. They couldn't have done more for me, getting me drinks, a stress ball to squeeze and holding my hand. I cannot thank them enough, and just feel that they deserve so much recognition. Recently I have refused every procedure offered to me medically, but on this day, I had two quite traumatic procedures (for me). This is because I was relaxed and able to feel safe, like I was in such good hands. I am so grateful because I feel that both staff have enabled me to somewhat overcome this fear that has been controlling my life and for that, no thanks are enough.
Visited Gynaecology on December 2023
Ormskirk and District General Hospital has not yet replied.
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Review titled Excellent Service and Staff
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2023
I arrived early and was seen early. Very efficient and explained my symptoms was scanned and reassured. All the staff there were friendly and respectful. A truly professional department. (Attended Gynaecology 13/11/23). Thank you.
Visited Gynaecology on November 2023
Ormskirk and District General Hospital has not yet replied.
Information supplied by Southport and Ormskirk Hospital NHS Trust