Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Peterborough City Hospital.
Reviews
-
Review titled Car park
Rated 1 star out of 5
by Julia Hudson - Posted on 21 November 2024
Had an appointment at 11.20 today, arrived at 10.35 to give plenty of time to park. Left at 11.10 after driving, queuing with so many other cars in all of your car parks. Called to advise won't be attending as hate to let people down. I had been told that appointment was very important to attend re infection post op but if you can't park all bets are off. What a joke
Visited Don't know on November 2024
Peterborough City Hospital has not yet replied.
-
Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 02 December 2024
This is about a relative, taken 2yrs to finally get a date for surgery & prognosis, to then be told your surgery is cancelled due to weather conditions (icey pavements) when we looked into this further we were told the hospital was full & lot's of infections? My relatives health is being comprised daily due to the nature of this dreadful infection she has & needs surgery ASAP, We now have to wait until New Year. I am disgusted with how they work & I will take this further. Unfortunately we are not in a position to pay for this surgery, otherwise we would of gone down that route, they wouldn't of given us lame excuses then. Very very disappointed.
Visited Orthopaedics on November 2024
Peterborough City Hospital has not yet replied.
-
Review titled Efficient and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Attended a and e after gp referred due to eye injury. Although extremely busy was met by caring staff, triage within 30mins, and seen with a referral for emergency appointment for the next day, all within 2hrs. Credit where is it due. It was very busy, not a lot of space but team including volunteers were calm, helpful and supportive from the minute I walked in until I left after treatment and referal
Visited Accident and emergency services on November 2024
Peterborough City Hospital has not yet replied.
-
Review titled Disappointed A&E
Rated 3 stars out of 5
by Anonymous - Posted on 15 October 2024
I visited Peterborough hospital A&E over the weekend with kidney stones, probably the most pain most people experience, I spent 6and half hours in A&E waiting to go in I asked for pain relief and got one tablet I was sick in a corner of the waiting room in server pain why is it with this sort of pain nobody can give you the drugs you need until you enter the assessment unit, I was happy to sit there and wait my time but to sit for 6 and half hours in pain is not nice, once in they were great, but the experience in the waiting room was horrendous surely something can be done for people in so much pain could get the drugs they need to feel comfortable, what made it worse was I was seen by a paramedic at home earlier in the day and was told it was suspected kidney stones, so had all the paper work when we went in 2 hours later so please could someone look at putting people with so much pain the early chance of getting pain killers to kill the pain even if we have to sit there and wait 6 hours or so
Visited Accident and emergency services on October 2024
Peterborough City Hospital has not yet replied.
-
Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 08 October 2024
Total lack of communication and care whilst on B5. I was left in the dark regarding if surgery was happening or not all day. Hence hungry. Didn’t happen wasn’t told that would the case. Next day still unsure. Eventually got taken down for operation. I was not checked up on or informed of how my surgery went once back on the ward. Zero after care, no follow up. Meds and obs done other than that the communication. Felt like a nuisance for existing tbh.
Visited Orthopaedics on October 2024
Peterborough City Hospital has not yet replied.
-
Review titled Went in with chest infection
Rated 1 star out of 5
by Ada - Posted on 18 October 2024
Went in with chest infection and pain gave antibiotics and had blood taken sent home symptoms worsened so called 111 ambulance came and took more blood get a call I need to come back right away as blood had problems get there they tell me limit for blood count was 14 mine was 439 so sat in so called fit to sit because no beds my main problem is after asking several times to various doctors and head nurses why have my blood not been checked again as so called chest infection is now full blown pneumonia all I want is to receive the correct treatment I don't care if I have to stand sit anything but to not have no information given and my concerns raised they say "there are no beds" what is that just give me treatment where I'm sat I don't want to wait till it turns sepsis place is full of no job louts and foreign speaking """nationals""" Who whether just by chance they are in need of hospital beds probably just to sleep in I don't know I wish I wish I wish !!!
Visited Accident and emergency services on October 2024
Peterborough City Hospital has not yet replied.
-
Review titled Thank you to Amazon Ward
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2024
Thank you to all of the wonderful staff who looked after my granddaughter who had a week's stay on Amazon ward. Everyone we came into contact with were wonderful, the environment is so modern and clean and calm. We are all very grateful.
Visited Children's & Adolescent Services on September 2024
Peterborough City Hospital has not yet replied.
-
Review titled Concerned
Rated 2 stars out of 5
by Anonymous - Posted on 31 August 2024
Spent few days on oncology ward. Staff rude no information. Couldn't even be bothered to put my name on board. To say this is maybe one of most important wards. Very uncaring staff. Night shift couldn't even ve bothered. Awful experience. Need more people skills. Could not wait to leave there. Poss left before I was well enough.
Visited Oncology - Medical on August 2024
Peterborough City Hospital has not yet replied.
-
Review titled Excellent !
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
Great staff, very caring and so friendly, I was a little apprehensive about today’s appointment but it was all fine. Thank You.
Visited Diagnostic Imaging on August 2024
Peterborough City Hospital has not yet replied.
-
Review titled Friendly and prompt service
Rated 5 stars out of 5
by Kathryn - Posted on 24 August 2024
My partner broke his foot so we went to A and E. He was seen within 2 hours so very prompt compared to previous experiences I’ve had in other hospitals. Everything very clean and all staff friendly and polite.
Visited Accident and emergency services on August 2024
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust