Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Peterborough City Hospital.
Reviews
-
Review titled Fabulous Urgent Care Dept
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
I was seen professionally from reception, triage, X-ray, treatment for dislocated toe, dressings and supports... All within 50 minutes🎉 I had a follow-up phone call 2 days later too. Absolutely exceptional service! Thank you!
Visited Accident and emergency services on May 2024
Peterborough City Hospital has not yet replied.
-
Review titled Gynecology Procedure - Woman’s Heath
Rated 5 stars out of 5
by Andrea Pillay - Posted on 31 May 2024
I was scheduled for a procedure at the Peterborough Hospital - Woman’s Health on the 29/05/2024, which I had been slotted in quickly due to the nature of my condition and age. As a relatively nervous patient I was absolutely impressed with everyone involved in my care. All the Doctors, Nurses and everyone else was caring, supportive, kind and ultimately professional. I simply can’t be more impressed and I would highly recommend this hospital.
Visited Gynaecology on May 2024
Peterborough City Hospital has not yet replied.
-
Review titled Thefts and understaffed on ward b6
Rated 2 stars out of 5
by Anonymous - Posted on 26 May 2024
I recently have had to visit a relative frequently whilst they have had a stay on ward b6 at Peterborough City Hospital. Whilst during my observations, I cannot critique the care that was offered by the nurses and HCA or the Doctors, I did sit there and see how short staffed they were. My relative was in a bay and other patients spoke of not seeing staff that often. A patient had valuable item stolen and staff were heard that this has happened quite often. Unacceptable.
Visited Diabetic Medicine on May 2024
Peterborough City Hospital has not yet replied.
-
Review titled Amazing care
Rated 5 stars out of 5
by Alyx - Posted on 03 June 2024
I gave birth to a sleeping baby on 30/05/2024. I was alone during this experience (my choice) but the midwife’s that looked after me and my baby were amazing. They hugged me, they were rubbing my back, they made me feel I’d known them my whole life. The way they dressed my baby and put my baby in a sweet little basket I will never forget it, it was so so beautiful. I will never forget you ladies, Thank you for making the worst time of my life a tiny bit less painful❤️
Visited Maternity services on May 2024
Peterborough City Hospital has not yet replied.
-
Review titled Tip Top Service
Rated 5 stars out of 5
by Edward Morris-Jones - Posted on 30 April 2024
Having visited the Daycase Treatment Unit on 30 April for cystoscopy and biopsy, the experience was flawless Great meet and greet, informative anaesthetist and surgeon, great care and rapport in the anaesthetist pre op room, lovely chat with the nurse in recovery, attentive intersection with coffee/biscuits back on the ward and efficient discharge. Every patient/customer touch point through the journey was smooth and easy. Definitely an upper class virgin atlantic experience! I’ve been having this type of procedure on and off since I was 21 years old. Nearly 30 years later, I always have so much praise and respect for the treatment I am given and how I am treated as an individual. Exceptional care and service. Thank you so very much.
Visited Urology on April 2024
Peterborough City Hospital has not yet replied.
-
Review titled Friendly and efficient
Rated 5 stars out of 5
by Charlotte - Posted on 07 May 2024
Attended in a Sunday evening as my sun suffered a pulled elbow. From arrival to leaving, the staff were friendly, and treatment was quick and painless. We left with a happy boy and relieved parents within 40 minutes. From the receptionist who booked us in, sister who triaged us to the gentleman who treated him, excellent, thank you.
Visited Accident and emergency services on April 2024
Peterborough City Hospital has not yet replied.
-
Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 25 June 2024
Very unorganised, scarily inefficient - very poor. Will go further afield if children ever need to go again.
Visited Accident and emergency services on April 2024
Peterborough City Hospital has not yet replied.
-
Review titled Intelligent, Savvy care
Rated 5 stars out of 5
by Scott - Posted on 30 March 2024
Thank you to the entire team in Peterborough’s delivery suite for taking care of my wife through a less-than-ideal delivery. The doctors, midwives, and trainees were empathetic without compromising professionalism, a challenging balance to strike. I appreciate the way these professionals delivered the facts surrounding our situation to allow my wife and I to make the wisest decisions at the right times. Although my wife’s experience in the delivery suite did not go as originally planned, we cannot commend and thank the staff enough for everything they did to ensure my wife and newborn son remained healthy.
Visited Maternity services on March 2024
Peterborough City Hospital has not yet replied.
-
Review titled People get lost in the sytem
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
Apparently, there is no telephone number to contact when trying to track down a relative. My wife is somewhere in the system between the outer doors of A&E and the rest of the hospital, booked in and assessed, but still awaiting treatment or a bed, but there is no way for me to find out where she is, nor find out any information about how she's doing. The only way to find out is to stand in the monstrously long queue of potential patients waiting to be seen by the receptionist, so that they can ring around and find out where my wife is. Absolutely absurd. Why doesn't A&E have an enquiries number or even an enquiries receptionist. We even have to stand waiting in the queue before seeing a receptionist who can let us into the A&E department to visit my wife. This is an excellent example of how not to run a department.
Visited Accident and emergency services on March 2024
Peterborough City Hospital has not yet replied.
-
Review titled Top Quality Care
Rated 5 stars out of 5
by Neusa Vieira - Posted on 07 March 2024
The hospital was clean and well maintained. The staff were amazing and took great care of me and went out of their way to put me at ease and make me feel comfortable through all the exams and procedures i had to go through. I wish to thank each and every nurse and doctor who looked after me and wish i could name them as they all deserve to be recognised for their work and dedication to the patients in their hour of need. Thank you all so much and don't take this the wrong way but i hope i don't see any of you again anytime soon. Seeing them all at work and looking after every patient gives me a new found respect for everyone in the profession. You all deserve the highest praise. Thank you again for treating me with such kindness.
Visited Accident and emergency services on March 2024
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust