Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Margaret Carlin - Posted on 08 November 2023
Very pleasant waiting area in outpatient desk staff very professional and nice The inflammatory bowel team are excellent I could not have survived all my years with chrons without them
Visited Gastrointestinal and Liver services on November 2023
Peterborough City Hospital has not yet replied.
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Review titled Disappointed with service.
Rated 3 stars out of 5
by pamickey5@gmail.com - Posted on 15 January 2024
Attended Stamford hospital for prostate biopsy 23-11-2023,was told results would be three weeks ,eight weeks later no results available despite calling on numerous occasions I am repeatedly told there is a backlog, how can a wait of eight weeks be acceptable, bearing in mind this was a cancer test, this leaves me frustrated and disappointed with PCH.
Visited Urology on November 2023
Peterborough City Hospital has not yet replied.
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Review titled Excellent care and treatment
Rated 5 stars out of 5
by M Cox - Posted on 05 November 2023
Had the need to take my husband to the hospital today (Sunday) to be seen in the Urgent Treatment Centre. From arrival at reception to the final discharge some 6 hours later, we were treated with care, compassion and understanding. All of the staff in the Urgent treatment Centre went above and beyond with their commitment to care. Many thanks to everyone at the hospital for your dedication.
Visited Urgent Treatment Centre on November 2023
Peterborough City Hospital has not yet replied.
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Review titled Day surgery team
Rated 5 stars out of 5
by Marc boyne - Posted on 17 October 2023
Had surgery today and the team who looked after me pre surgery and post surgery were amazing. They made sure I was comfortable with my pain and were friendly and professional. Can’t praise them enough.
Visited General Surgery on October 2023
Peterborough City Hospital has not yet replied.
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Review titled Wonderfully Caring Staff
Rated 5 stars out of 5
by Malcolm Ward - Posted on 19 October 2023
I had a brief stay in Peterborough City Hospital, following surgery on my ankle. The nurse who looked after me in the recovery room was very attentive, giving me a heater to warm me and bringing me a much-appreciated drink and sandwich, after nearly 12 hours of nil by mouth. When I was taken up to the Ward, I continued to receive outstanding care. Everyone from the consultant to the cleaner was cheerful, focussed and attentive. The Physiotherapists quickly assessed my needs and supervised my initial attempts to walk with crutches. They gave me the confidence to manage on my own. I am also aware that there are many staff behind the scenes, such as the catering team, whose work was essential to my recovery and recuperation. I subsequently spent several hours in the Discharge Suite, where I was welcomed and made comfortable. It was a busy day (aren’t they all?) with several patients having to wait for discharge papers and medication. I was privileged to witness the amazing nurses dealing calmly with one angry and impatient person, whilst simultaneously giving the most compassionate and attentive support to a frightened and confused patient. They are angels! Peterborough Hospital staff are doing an amazing job!
Visited Orthopaedics on October 2023
Peterborough City Hospital has not yet replied.
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Review titled Excellent hospital but just one....
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2023
Excellent hospital but just one small thing. The staff are all very helpful and friendly, everything is good 👍 But the only recommendation I would make....to make sure patients are aware of the procedure times, this can easily be communicated in the letter the hospital sends the patient informing them of the procedure in the first instance. If this information cannot be know, then a "please allow up to two hours for your procedure" could be used. This is a very useful tool, I use it to let my clients know that training may take up to 6 hours to complete so please allow adequate time. If patients are informed beforehand the length of time needed then they can make informed decisions xx
Visited Diagnostic Imaging on September 2023
Peterborough City Hospital has not yet replied.
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Review titled Really cared for
Rated 5 stars out of 5
by Kathy M - Posted on 08 September 2023
I attended outpatients to see my specialist. The ladies on reception were very friendly, helpful, smiley & professional. The nurse who did my initial checks was so kind, friendly & efficient and kept me up to date with where I was in the queue (which wasn't long) and my specialist was charming & very caring, explaining everything to me with understanding and good humour. The whole appointment was a pleasure. Thank you everyone.
Visited Geriatric Medicine on September 2023
Peterborough City Hospital has not yet replied.
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Review titled Failed two of my family members
Rated 1 star out of 5
by Rose - Posted on 12 March 2024
Do not trust this hospital. Someone once told me that if you go into Peterborough Hospital and you're very poorly, you're unlikely to come out. All staff on b7 should not be trusted, absolutely disgusting and disgraceful care given to my nan after she had a stroke - disregarding her like she wasn't worth their care or empathy. My experience with peterborough hospital has left me with no trust or faith in the NHS.
Visited Stroke on September 2023
Peterborough City Hospital has not yet replied.
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Review titled Rude unprofessional staff
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2023
Staff at check in desk extremely rude and discussing patients in front of other no sense of data protection. Midwife discussing patients details in front of others then discussing myself while I was in ear shot as a nurse this is not professional
Visited Maternity services on August 2023
Peterborough City Hospital has not yet replied.
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Review titled Perfection
Rated 5 stars out of 5
by Linda Burgess - Posted on 03 September 2023
Broke my wrist and needed a plate and screws fitting. This was done in super quick time by a lovely team who were very professional and caring. I never had to wait any length of time at any appointment and I’m so grateful for the wonderful care I’ve received.
Visited Orthopaedics on August 2023
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust