Queen Alexandra Hospital
Southwick Hill Road, Cosham, Portsmouth, Hampshire, PO6 3LYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled D 5 Ward Outstanding Team and Care
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I was admitted to D 5 ward for a hip replacement on Wednesday 15th May. From start to finish the whole team were friendly, caring, extremely supportive, very professional and always cheerful. My journey was only possible due to all of you. Surgeon ~ thank you, thank you, thank you, I can’t thank you enough. Anaesthetist ~ thank you for your patience. I struggled so much with anxiety and panic attacks and you were all so kind and caring, you spent time with me and I will be eternally grateful for your care. It really meant a lot and you got me through it. Physio ~ You’re so good at your job, such an ace person. From hip school to discharge, your continued care and continued positivity got me through. Thank you so much. Health Care Support Worker ~ So friendly and very supportive. Your time and care was so much appreciated. You made us all smile over and over again. Your personality is amazing and you are amazing ~ keep being you. Nurses ~ you were all so busy but you always had a smile on your face and was always eager to help and support all of us. Your time for us was never a problem. All of you were amazing. Time and care was never an issue from anyone who cared for me with my surgery. They all provided as much time, care and the attention I needed. They must have been very busy with all of their other patents but I never once felt I was taking up too much of their time. D 5 You’re all a wonderful team, non of you get enough credit for all that you do. You’re all an absolute credit to our wonderful and very over stretched NHS. Thank You one and all.
Visited Orthopaedics on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Great all round service
Rated 5 stars out of 5
by Shelley - Posted on 19 May 2024
I was seen minutes after arriving. Had various tests done by polite. Friendly and efficient staff. Would like to give you all a big thank you for your hard work .
Visited Accident and emergency services on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled g2 ward excellent care
Rated 5 stars out of 5
by Fiona Penfold - Posted on 02 May 2024
My Mother was a patient on g2 ward and received excellent care throughout her stay there. The ward was well led, the nursing staff really kind, compassionate, caring, always smiling and would do everything they could to help. The medical team gave excellent care and treatment. Thank you to all the team on g2 ward for all you do
Visited Rehabilitation on April 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Gratitude for the quality of treatment
Rated 5 stars out of 5
by David Cyril Eldridge - Posted on 09 July 2024
Over the past year I have been unfortunate enough to be diagnosed with Parkinson's disease, followed by prostate cancer and heart block requiring a pacemaker fitment within an hour of seeing a cardiologist. So when attending QA oncology, for radiotherapy, during March and April 2024 I was nervously anxious, however thanks to the entire team and in particular to three members of staff, particularly those on Linac 4, who were responsible for the majority of my treatment, and quickly put me at my ease, with professional, compassionate and amusing treatment. they all will remain dear to me, even more so, as I have been informed that my cancer is now in remission,
Visited Prostate Cancer Service on April 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Scanning department really kind and patient
Rated 5 stars out of 5
by Alison - Posted on 12 April 2024
Had to have an MRI and was very nervous having had a bad experience (at another hospital). Staff were very understanding and did everything they could to reassure me. The equipment was also more modern and much better for claustrophobics such as myself. Very grateful for the patience and kindness showed towards me. Thereafter had to have an ultrasound and biopsy. Again, I was extremely nervous but staff were very kind and understanding. I just wanted to say a big thank you, it's very much appreciated.
Visited Don't know on April 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Great caring professional Cardiac Department
Rated 5 stars out of 5
by Mark Williams - Posted on 16 April 2024
The care I received during my week stay in the Cardiac unit was outstanding. My daily updates with my Consultant were excellent. Delivered in a professional and caring way. Explaining everything in an easy to understand way. All the nurses were so kind and caring. It was a very well run Department and I was extremely impressed. Thank you all.
Visited Cardiology on April 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Horrible, toxic work ethic. Untruths abound!
Rated 1 star out of 5
by David - Posted on 03 May 2024
I was Referred to Queen Alexandra for urgent, time critical nerve repair surgery. The 1st appointment offered was with a breast surgeon (!)’and was I informed that the registrar who had limited experience with this procedure would be performing my hand surgery! I questioned the wisdom of this rationale and was duly offered surgery with a specialist hand surgery consultant a week later. The original referring doctor was very clear in explaining that there is only a very limited window of opportunity for surgery to have any chance of a successful outcome - typically 2 weeks. The surgery offered was ten days since the injury so I was hopeful that a positive result might be achieved. I arrived at the hospital one full hour before my surgery appointment, was weighed, measured etc and told to put on a hospital gown whereupon I was directed to a waiting area. I waited patiently for over 7 hours until the waiting area closed and I was then taken to another waiting area. Finally, when I asked what was going on, I was told the registrar was on his way down to see me. At no time did I meet or speak with the surgeon, which is most unusual and most regrettable. The registrar finally showed up and with a smirk, told me they had run out of time! Trying to contact anybody to get a replacement surgery date was a frustrating excercise in total futility. Nobody, and I do mean nobody answers their phones! Promised call-backs never happen. In sheer desperation I contacted another renowned hospital and it was like a breath of fresh air. Phones answered promptly. They understood the time critical nature of what was needed, and everything was scheduled in sorted in short order. I could never recommend any procedure at this hospital. There is a shameful and toxic work ethic, (or lack of ethic), with a careless and cavalier attitude amongst almost all of those people I interacted with. If you want to feel you are in good hands, I’d advise for sanity’s sake, to go absolutely anywhere else and avoid this shambolic heartless, paradigm of appalling professional standards like the plague!
Visited Plastic surgery on April 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Great support and care
Rated 5 stars out of 5
by Simon Robert Thorley-archer - Posted on 16 March 2024
Stayed in multiple areas but have to say the best care I received was d1 and g5 there care was the best I received friendly staff on d1 and all staff on G5 care and support was outstanding on all
Visited Don't know on March 2024
Queen Alexandra Hospital has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by John Beaton - Posted on 27 March 2024
I attended the Urology dept. on 27/03/24 for a minor operation, under local anaesthetic, all of the staff that I met were excellent and put me at my ease, the Consultant and her operating staff were great at their parts in my operation. I was given all the information about my operation before during and after! All the other staff I encountered were also excellent! A big thanks to all the staff! I could not have asked for better treatment.
Visited Urology on March 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by W.Dawkins - Posted on 17 March 2024
Surgical assessment ward e1. I would like to thank the staff on this ward who went above and beyond for help and care they gave me.
Visited Don't know on March 2024
Queen Alexandra Hospital has not yet replied.
Information supplied by Portsmouth Hospitals NHS Trust