Queen Alexandra Hospital
Southwick Hill Road, Cosham, Portsmouth, Hampshire, PO6 3LYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Really helpful doctors. nurses treatment of me beyond rude
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2024
My stay at hospital was very supportive from the junior doctors and consultants. However one particular nurse was very rude in her treatment of me. Ignoring me for hours and then speaking to me in a very rude way. She kept on making me feel like a burden. All the other nurses were great and as busy as her on the other days but never treated me with such contempt. She is bringing the NHS and her profession into disrepute.
Visited Accident and emergency services on June 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Exemplary Care at Queen Alexandra Hospital Cardiology Ward
Rated 5 stars out of 5
by Noreen Moore - Posted on 15 June 2024
I have spent a few days after being blue lighted to Queen Alexandra Hospital, Portsmouth, Hampshire admitted with a SVT palpitations event here in cardiology ward . The care I received was truly awesome... from ambulance staff, heads of cardiology specialist departments, to nurses, porters, cleaners and the wonderful tea making and meal on wheels department. My stay in ward c6 I found the staff absolutely fantastic ; encompassing my hearing impairment as part of my communication in their care , they instructed their busy consultants and nurses, to speak clearly and face me so I could lip read. It made a huge different to ensure that I remained as calm as possible. During tests ...echocardiogram and angiogram using dye for examination of the heart, the staff showed immense care and compassion. It is known that I have that I have SVT , so the cardiologist specialist for palpitations took the time with patience, to visit me to answer all my grey area questions before I was discharged. All his answers were very easy for me to understand rather than medical jargon. They also have changed my medication which was not previously sufficient to support my heart condition- stating that I will be now passed over to out patients cardiology department fir further tests and management programme. Thank so much, all of you, from the bottom of my ‘bumpitity musical drumming' heart for all your help. You are all absolute stars. Thank you!
Visited Cardiology on June 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Professional and caring staff.
Rated 5 stars out of 5
by David Healey - Posted on 24 June 2024
My journey through radiology treatment was made a lot easier with the support of all the team. They were so helpful and went out of their way to look after the patients, some being in a lot worse situation than me. A ready smile and comforting comment goes a long way when your not sure what to expect. The facilities are first class. 4 machines, and any occasional delays were communicated to us. One minor comment; It can be noisy in the big waiting room and difficult to hear your name called unless the nurses shout. Free parking for the duration is a big bonus. Thank you all, and I love the free socks!
Visited Oncology - Medical on June 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Jean Jolly - Posted on 09 May 2024
Attended orthopaedics re future knee replacement and x ray was so courteous and professional, then consul doctor so caring and polite and gave me loads of info , whole service also very quick , fantastic service thank you
Visited Orthopaedics on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Very efficient service
Rated 5 stars out of 5
by Kay M - Posted on 20 May 2024
From doing an Econsult to sitting in the breast services department was just about 3 weeks. The clinic was very full but it all ran smoothly and all of the staff were friendly, polite and empathetic. I came away having had a mammogram and a thorough examination by a consultant knowing that I didn’t have anything to worry about. It was an eye opener to see so many women there today, all feeling the same anxiety. Thank goodness we have such a brilliant service. Thanks to everyone in the department
Visited Breast cancer services on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Left my wife uncomfortable and in pain for 12 hours
Rated 1 star out of 5
by Lee Wright - Posted on 09 May 2024
Invited us in for induction got in for for 10 am nearly been 12 hours of sitting in a labour ward with back pain no pain relief literally no updates as to what is happening. She has twins in her stomach already had two kidney infections been admitted twice into hospital none of this seems to matter. Feel extremely neglected, she could of been in the comfort of our own home rather than suffering like this we keep getting told soon absolute shambles
Visited Maternity services on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled excellent professional service
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2024
my husband and i visited emergency care , after review by 111 team, all staff polite , and professional from receptionist/ nurse at front desk , straight through to the staff in ecc a special thanks to sam nurse practitioner, who was very thorough, listened and explained the treatment plan to my husband , then on to ward dI, were the staff were visibly busy, but were again were professional, and listen to my husbands concerns , reassuring him about his current symptoms . Date we attended 2/6/24@1600hrs . thank you all
Visited Accident and emergency services on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled great care
Rated 5 stars out of 5
by Carole Ann Dent - Posted on 21 May 2024
got the care, star treatment from the hospital. Every department l went in. Treated me with love and Understanding
Visited Chronic Obstructive Pulmonary Disease on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Emergency Department amazing
Rated 4 stars out of 5
by Lisa - Posted on 13 May 2024
Saturday afternoon had an emergency with Dad and the paramedics that attended arrived quickly and were brilliant with him, they were so calm and made everyone feel so reassuring but with Dad they were amazing and they looked after him so well and got him to emergency fast. The a and e was jammed packed with ambulances and people but they rushed him into an area in Resus and Trauma. The 2 doctors dealing with him were brilliant and the more senior one took us to a relatives room and he explained everything, he told no lies and laid the worst case scenario out. Everything they did they talked us through and when they'd made Dad more comfortable we went back and sat with him. The young nurse was caring and helpful, went and got us chairs and made sure we were comfortable. They kept checking on him. They called a surgeon in and we were awaiting for him to arrive, in the meantime the anesthetist came in and spoke to Dad and us being reassuring and explaining everything. He was really nice and the 2 paramedics had come back in and checked on him whilst bringing another call in, they again were amazing. Then this Doctor came in and considering he'd been called in, he was brilliant. He was so caring and explained everything he was going to do, and made Dad feel at ease because he was worrying, in fact we all were. They took our mobile numbers and we waited in the hospital while he went to theatre and they said they would call us when they had news and they did. They did everything they said they would do and let us see him after the surgery which was early hours of the morning, nothing was too much trouble for them and they had so much care. Everyone who was involved in dealing with my Dad were amazing and thank you.
Visited Accident and emergency services on May 2024
Queen Alexandra Hospital has not yet replied.
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Review titled Good Hospital
Rated 5 stars out of 5
by Mrs Ann Oxley - Posted on 16 May 2024
My Mother in law has been an in patient at QA hospital Portsmouth 4 times since Christmas. Her care at all times has been very good and the staff have been exceptional in looking after the patients. I would like to mention in particular G5 the high dependency respiratory ward. The doctors, nurses and COPD specialists take great care with their patients. My mother in law had many tests and a scan to find out the cause of her problems. At each stage the doctors made sure we knew everything about the tests and scan. They take time to make sure the patient or their relatives are kept well informed of their condition and progress. You feel very encouraged by the nursing given at a difficult time for everyone. Lovely people.
Visited Chronic Obstructive Pulmonary Disease on May 2024
Queen Alexandra Hospital has not yet replied.
Information supplied by Portsmouth Hospitals NHS Trust