Renacres Hospital
Renacres Lane, Halsall, Ormskirk, Lancashire, L39 8SEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Confused
Rated 3 stars out of 5
by Joanne Larkman - Posted on 29 June 2023
Well had an appointment to take about the results from a private MRI scan I had done which showed gallstones. The appointment left me feeling confused and frustrated as the consultant said yes you have gallstones but the pain you are experiencing is coming from somewhere else . I was then asked what I would like to do one minute the consultant said remove my gallbladder if I wanted to the next he said in his opinion it wouldn’t help my pain as I am experiencing sickness, diarrhoea and abdominal pain apparently these symptoms are not common with gallstones. Even though I presented findings from a scan . So being referred back to my GP got to say very frustrating and does nothing for me .
Visited General Surgery on June 2023
Renacres Hospital has not yet replied.
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Review titled Very poor
Rated 2 stars out of 5
by Frank moon - Posted on 22 September 2023
Had a consultation on 5th September told me he would book me in for injections ring for cancellation rang told they would ring back no phone call rang again to be told they no nothing about booking still no date and still in a lot of pains don’t care for NHS patients
Visited Don't know on May 2023
Renacres Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
I recently had a knee replacement and the staff from my first appointment to the surgical team to the physio department were all fantastic. I cannot speak highly enough of everyone at Renacres Hospital.
Visited Orthopaedics on April 2023
Review titled Renacres Hospital
Replied on 06 May 2023
Thank you so much for taking the time to write such a wonderful review, we really appreciate your feedback.
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Review titled Hip Replacement my fantastic journey
Rated 5 stars out of 5
by James Kelly - Posted on 08 April 2023
Choosing Renacres for my Hip replacement was the start of a wonderful journey. From my first appointment I was treated with care and respect and kept fully informed of the procedure. on the day of the operation the Anaesthetist put me at ease and escorted me to the operating theatre, 1.5 hours later I was back in my room and being cared for by the nurses, over the next two days I can honestly say that treatment, care and attention I received was truly marvelous, every aspect including the food, the cleanliness and willingness of the nurses to help in anyway they could. I have recommended this hospital and its staff to all my family and friends. The physio department guided me through what to expect after leaving hospital and advised on a range of exercises to get me back on my feet. I am able to enjoy my country walks again and feel as if I have gained my life back after the last year of pain and discomfort Thank you for all youv'e done.
Visited Orthopaedics on February 2023
Review titled Renacres Hospital
Replied on 13 April 2023
Mr Kelly, your wonderful feedback and rating mean a lot to us. We are so pleased your treatment went well and you are now on the road to recovery. Thank you so much.
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Review titled Fabulous hospital
Rated 5 stars out of 5
by Vicky Shea - Posted on 06 January 2023
Treated for Spinal Decompression Laminectomy. Staff, Care etc were second to none. Made my stay as stress free as possible, would recommend to anyone.
Visited Orthopaedics on January 2023
Review titled Renacres Hospital
Replied on 12 January 2023
Thank you so much for your positive review. I hope you are feeling much better.
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Review titled Excellent service.
Rated 5 stars out of 5
by Tim Freer - Posted on 07 February 2023
Attended Renacres for hip replacement surgery. I had slight anxiety about this procedure but all the staff were absolutely 1st class and the actual operation went very well as all concerned made me very comfortable.Was in there for a couple of nights and was well looked after.Thanks again.
Visited Orthopaedics on January 2023
Review titled Renacres Hospital
Replied on 09 February 2023
Thankyou for taking the time to write your review, we are so glad your procedure went very well and we put you at ease.
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Review titled Fantastic service
Rated 5 stars out of 5
by Christina Williams - Posted on 21 January 2023
After being in severe pain for more than 3 years with arthritis in my lower spine I was referred to Renacres for pain management. I really was extremely anxious. I was to have an epidural in my lower spine and was absolutely dreading it. The nurses where fantastic and really put me at ease and the procedure carried out by the doctor took less than 5 minutes, he was such a kind, caring doctor and could obviously sense my anxiety. I am now pain free for the 1st time in more than 3 years. I would recommend Renacres Hospital and it’s fantastic staff. Please pass on my complete gratitude to all those staff at the day ward and those in the theatre. Thank you all so much.
Visited Pain Management on January 2023
Renacres Hospital has not yet replied.
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