Rotherham Hospital
Moorgate Road, Rotherham, S60 2UDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Disinterested
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
The people who work on the telephone exchange just don’t appear to want to help. I rang to speak to the physiotherapist department and got “they are busy” then who ever it was put the phone down . If people who’s main role is to interact with the general public don’t really want to help then change your job. The hospital is generally excellent but if the first point of contact is rude it’s not a good impression with which to start.
Visited Don't know on January 2023
Review titled Rotherham Hospital
Replied on 01 February 2023
Hello my name is Samantha, Head of Patient Experience at Rotherham Hospital. I am sorry to read of your difficulties with switched board, as it is always our intention to provide the best service possible. The Physiotherapy departments direct number is 01709 424400. However, if you would like to contact the Patient Experience Team on 01709 424461 we can certainly request that a member of staff contact you directly, or alternatively you can email the team at the following address, your.experience@nhs.net and they will ensure your details are passed onto the department for their attention.
Provided by Care opinion
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Review titled First class servicr
Rated 5 stars out of 5
by Paul Betts - Posted on 05 January 2023
Having spent 16 days in hospital over Christmas and new year in the CCU ward and Medical Assessment Wards I would personally like to thank all of the staff from the cleaners, nurses and support staff right through to the consultants for their 1st class service. Absolutely fantastic service including the hospitals phone call the following day to check on me. If I had gone private I doubt that I would have had better service. The meals I received were all first class with no complaints. I feel you all deserve a huge thank you from the bottom of my heart. Best regards and thank you Paul Betts
Visited Cardiology on December 2022
Review titled Rotherham Hospital
Replied on 09 January 2023
Hello Paul, my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent care and treatment. Such positive feedback is always greatly appreciated and please be assured I will make both teams aware of your experience. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
Information supplied by The Rotherham NHS Foundation Trust