Rotherham Hospital
Moorgate Road, Rotherham, S60 2UDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Rotherham Hospital.
Reviews
-
Review titled An excellent experience
Rated 5 stars out of 5
by Helen Dudill - Posted on 08 August 2024
I had to attend the Chatsworth Suite again today after somethibg was found that needed further assessment on my mammogram a couple of weeks ago. It is a lovely, calm department and I was treated with respect and kindness by every member of staff I came into contact with. Everything was explained to me in detail and I was given every opportunity to ask questions. All my tests carried out were extremely thorough. Thankfully for me everything turned out to be clear but if I had needed further tests/treatment I would have felt very reassured that I was in the correct place and wouldn’t have been worried. My experience from beginning to end was exceptional and all I can say is that this unit and all the staff in the unit are a real credit to Rotherham Hospital
Visited Don't know on August 2024
Rotherham Hospital has not yet replied.
-
Review titled Wonderful care and treatment
Rated 5 stars out of 5
by Tony - Posted on 02 August 2024
Yesterday I had a finger joint replaced. From walking in to walking out I couldn’t have had better care. Thankyou to you all it was much appreciated.
Visited General Surgery on August 2024
Rotherham Hospital has not yet replied.
-
Review titled 5 star treatment
Rated 5 stars out of 5
by Peter Baxter - Posted on 26 July 2024
Received a pre-planned procedure in June 2024 and stayed at the hospital for two days. A resultant problem several weeks later meant a visit to A&e and subsequent 4 day stay at the hospital. During both stays I was treated with great care and attention and made to feel “wanted” and never a nuisance. Although always professional there was always friendly conversation. Food was always good in sufficient quantities as well. I was seen very quickly by A&e as there were only 4 people waiting and quickly given treatment and a bed in a ward. I consider every aspect of my treatment as 5 star, thank you to all at rgh. However if A&e is busy as it was in June 2023 then a long wait is inevitable. 7.5 hours to see a doctor I’m afraid. I wonder how many should have been there or should have been seen by a GP? There needs to be a better way to handle A&e, maybe pulling staff in from other departments as the need arises? Also why in this review can’t you use words with all capital letters?
Visited Urology on July 2024
Rotherham Hospital has not yet replied.
-
Review titled Noisy wards
Rated 1 star out of 5
by Anonymous - Posted on 13 June 2024
As per usual my review isn't put up as same as my last visit I was going through what could have been life threatening and left and not offered pain relief because I am ' young ' and didn't kick off .I know wards aren't the quietest of places but my experiences it's the staff discussing there own life's very loudly and baning bins and doors this can be avoided it's nit discussing or dealing with other patients that's cane be helped but the staff talk so loud to each other and have no respect for the sock trying to sleep and heal have some respect patients don't want to hear your holiday plans or that your going for a fag or that certain patients are nightmares
Visited Accident and emergency services on June 2024
Rotherham Hospital has not yet replied.
-
Review titled Immediate consistent reassurance and instructions provided.
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2024
Telephone dispatcher provided consistent reassurance and instructions for an emergency call out for 16 month old baby with febrile convulsion. During this traumatic experience, she held my hand verbally until the arrival of the paramedics who provided faultless emergency care to the infant while reassuring two distressed grandparents who were babysitting the baby. Fabulous experience with Rotherhams emergency services and it is a comfort knowing their response was so quick, 11 minutes from calling the dispatcher to the arrival of the paramedics. We really are very fortunate to have the NHS.
Visited Accident and emergency services on May 2024
Rotherham Hospital has not yet replied.
-
Review titled Absolutely pathetic embarassing disgrace
Rated 1 star out of 5
by Andrew - Posted on 01 May 2024
After ringing 111 and them booking me in at 10.15om at rotherham a and e for my 4 year old son. I arrived and was seen by the nurse within 30 minutes. After which i waited 8.5 hours and was still not seen by a doctor. I was fed lies all night soo.i left hospital. Avoid this disgrace of a hospital.
Visited Accident and emergency services on April 2024
Rotherham Hospital has not yet replied.
-
Review titled A big thankyou xx
Rated 5 stars out of 5
by Josie - Posted on 15 April 2024
I have recently had a therapeutic mammoplasty and would like to thank everyone for my excellent treatment. The staff in the daycare unit were kind and compassionate and really put me at ease. Right from the start of my first diagnosis rdgh cancer care have been there for me, from the reception staff, the nurses and my consultants, I couldn't have asked for more. Thankyou all once again xx
Visited Breast Surgery on April 2024
Rotherham Hospital has not yet replied.
-
Review titled Appauling
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
We arrived at A&E 10pm in the evening and was still waiting to be seen by a doctor at 6am the following morning. Staff seemed friendly but not very understanding as being told to wait when that is all you’ve done for the past 8 hours was not very helpful. I would not recommend this hospital as my partner was left sat on an uncomfortable chair in excruciating pain and was not offered any form of pain relief for the entire duration that we were there. The only positive experience we had was the triage nurse as we had been waiting that long she came to check on us and apologised for the wait
Visited Accident and emergency services on March 2024
Rotherham Hospital has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Richard Mower - Posted on 22 March 2024
I attended Rotherham Derc and was seen by Sophie despite there being some confusion about my appointment so thank you for going above and beyond to facilitate that. I would like to record my thanks for Sophie for professional and engaging manner which left me feeling so positive about the outcomes of my visit. She is a star and I hope will be recognised as a great ambassador for Rotherham Hospital and the Diabetic Education and Resource Centre. Thank you Sophie.
Visited Diabetic Medicine on March 2024
Rotherham Hospital has not yet replied.
-
Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
Had a gastroscopy booked for 3.15 pm. Arrived in plenty of time. Was not told they were running two to three hours late. Had to leave and have asked to be rebooked. Very poor service and communication
Visited Gastrointestinal and Liver services on February 2024
Rotherham Hospital has not yet replied.
Information supplied by The Rotherham NHS Foundation Trust