Royal Bournemouth Hospital
Castle Lane East, Bournemouth, Dorset, BH7 7DWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic staffs
Rated 5 stars out of 5
by Ferenc Horvath - Posted on 15 November 2023
I'd like to say a massive big thank you all of the nurses, doctors and all the other staffs. They were wonderful with my mother in law, besides the language barrier. (because she doesn't speak English).
Visited Diagnostic Endoscopy on November 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Awful discharge process
Rated 3 stars out of 5
by Anonymous - Posted on 01 December 2023
My elderly vulnerable neighbour was sent out of Bournemouth hospital 4 hours early with no warning to her carers or neighbours who had keys . It was only by luck that we were around and she was let in but obviously the carers were not in place. The hospital mission statement of every patient having dignity was certainly not adhered to as she was just dispatched in my opinion.
Visited Older people's services on November 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Sincere Gratitude
Rated 5 stars out of 5
by Mrs Gareth Evans - Posted on 25 November 2023
Forever so so grateful to the Stroke Ward for their speedy response and expert care of my husband after being admitted with a major stroke. His recovery was nothing short of a miracle. Their efficiency, friendliness and warmth will always be remembered - so important at times of stress and fear.
Visited Stroke on October 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Very efficient and hardworking
Rated 5 stars out of 5
by P Crocker - Posted on 10 October 2023
I had day surgery and stayed one night on Ward 12. Everyone from the consultant to each and every nurse and healthcare assistant were polite, kind, cheerful, efficient and skilled. I felt very comfortable and cared for. Excellent.
Visited Gynaecology on October 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled If you have patience you get perfection.
Rated 5 stars out of 5
by Harley Dimmer - Posted on 06 October 2023
Very warm, welcoming experience. Everyone was super informative, inviting and involved in helping me to get the right treatment. The wait was long, yes. But the service was worth the wait. Excellent analysis and second opinions really helped diagnose in detail. Doctors, nurses and receptionists working in a confident coalescence of care really put me at ease and the waiting room was peaceful and orderly. I am grateful for this service and its people even stretched to the limits, care for always at the forefront of Bournemouth NHS. Thank you all for your aid albeit nothing was wrong it was treated very seriously and professionally. I hope to not need this service any time soon but I’m confident that every time I step through those doors I get perfection.All we need, the patients, is patience, the team will do the rest.
Visited Accident and emergency services on October 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Anne McReynolds - Posted on 25 October 2023
I came to Bournemouth om holiday, was admitted to hospital. I was concerned as i was aware there was a Dr's strike but was seen quickly, scan and treatment given promptly The whole experience from the 111 phone call, the GP i saw and admission for 10 days was overall a smooth and positive experience.Thank you.
Visited Gastrointestinal and Liver services on October 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Amazing caring staff
Rated 5 stars out of 5
by Isabella - Posted on 15 October 2023
I went into day surgery Friday October 13th I stayed overnight on Ward 12. From the moment I checked in until I was discharged, every step of the way everyone that I saw I was treated so special and put at my ease. I always say we are so lucky, especially more so when busier times are difficult. I couldn’t be more grateful. Nothing was too much trouble. Thank you so much everyone.
Visited Urology on October 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Super service Foot and ankle secretary
Rated 4 stars out of 5
by Gary Corrie - Posted on 11 September 2023
Very grateful for the support and care from a very caring secretary to the foot and ankle department.
Visited Orthopaedics on September 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled First class professional service.
Rated 5 stars out of 5
by William Hailes - Posted on 13 September 2023
I attended an appointment today at the Eye dept. I can only say how much I was so impressed by professional service I received, from arriving to my consultation with the Doctor, absolutely brilliant. Thank you very much.
Visited Eye - accident and emergency services on September 2023
Royal Bournemouth Hospital has not yet replied.
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Review titled Urgent Treatment Centre
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2023
What brilliant service. The appointment was like clockwork was seen within 5 minutes, then seen by a nurse within a further 5 mins, the whole process from the carpark at the back of the hospital to being back to the car was 45 mins. The nurse was thorough and friendly. I am impressed and feel very lucky we have NHS.
Visited Don't know on August 2023
Royal Bournemouth Hospital has not yet replied.
Information supplied by The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust