Royal Devon and Exeter Hospital (Wonford)
Barrack Road, Exeter, Devon, EX2 5DWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Superb care throughout
Rated 5 stars out of 5
by Mark Terrett - Posted on 11 July 2024
Having been admitted for prostrate removal last week I have to say the care I received on Knapp Ward was outstanding from the moment I entered the hospital to leaving next day. The empathy and professionalism they showed along with the human touch was fantastic. They worked as a really cohesive team in a manner that gave me confidence and filled me with admiration. From the surgeon through to porters the whole team made me feel I mattered. They are all a credit to their profession and we are lucky to have these people working in our NHS
Visited Urology on July 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Such care and attention
Rated 5 stars out of 5
by Stephen Rupp - Posted on 15 July 2024
Acute Medical Unit A very good all round experience. I was kept informed at all stages, had 3 lots of bloods, Xray, results came back quickly.
Visited Intensive Care on July 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Wonderful hospital
Rated 5 stars out of 5
by Katie Wood - Posted on 06 June 2024
Attended A&E for my son with appendicitis and he was admitted for surgery. We were put on Bramble Ward (a children's ward) which was absolutely amazing. The staff were the best part about the experience though as nothing was ever too much to ask them for and they were all very kind. A special thank you to the surgeon (who's name the review will not let mention unfortunately) who went above and beyond to make my autistic son feel comfortable, even getting him a magazine after surgery as there was no shop on site for me to buy him one and it was all he talked about wanting from the time we arrived. Everyones kindness there at such a stressful time will not be forgotten. The only downside to the hospital for me was the lack of vegan food available. I know this probably doesn't sound like an issue as they had bread there for toast but a few vegan options would be good in an age where many more people are converting to a lifestyle that doesn't want to use animal products. But as I said it is only a small pet peeve compared to the fantastic service we were given here and the staff here are just wonderful human beings. Thank you.
Visited Don't know on June 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Emergency west of England eye dept - amazing
Rated 5 stars out of 5
by Louise - Posted on 29 June 2024
I attended the west of England eye dept today as an emergency. The treatment by the Dr was first class . Thorough and reassuring. Thank you so much.
Visited Accident and emergency services on June 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Wayne Watkins - Posted on 28 June 2024
Dear Staff at the Royal Devon University Healthcare Trust, I am writing to express my heartfelt thanks for the exceptional care I received during my recent surgery on Tuesday 24th June, to repair my left perforated eardrum. I would like to extend my special thanks to all the staff at Knapp Ward, Theatre, and Recovery for their kindness. Your compassionate care made a significant difference in my journey. I would like to particularly thank the consultants and their respective teams for their reassurance and support. Kindest regards, Wayne Watkins
Visited Ear, Nose & Throat on June 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Superb treatment
Rated 5 stars out of 5
by Olwen - Posted on 28 June 2024
I had to spend about 8 hours in Resus in A&E from the early hours of last Wednesday morning - it was potentially a very scary situation. The treatment was extremely efficient, well explained and done with kindness. The physical environment helped - it was light and spacious and once I could open my eyes I found the ceiling display of lit clouds in a blue sky very calming. I was lucky enough to get a diagnosis and the issue was effectively dealt with, so I was able to go home later that day (albeit rather wobbly). Thank you to everyone - you helped us so much.
Visited Accident and emergency services on June 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Top notch care yesterday and today 👍
Rated 5 stars out of 5
by Simon Bunn - Posted on 01 May 2024
This hospital was poor, but somethings changed there. My father was admitted with chronic health issues. The attitude and help given was faultless, fast and efficient. Very professional and friendly staff on MTU and Capener wards. Thanks everyone for all you did over the last few days.
Visited Geriatric Medicine on May 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Treated with respect.
Rated 5 stars out of 5
by Anna Duke - Posted on 04 May 2024
The staff in A and E were all very friendly and kept you informed each step of the way. Although we had a reasonably long wat to see a Doctor, it was well worth it. The Doctor and the staff were all very kind and understanding. They were very professional and put my mind at rest. I did not feel rushed abd the A and E rooms were not overcrowded. I can not thank them enough for their kindness.
Visited Accident and emergency services on May 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Great bunch of people
Rated 5 stars out of 5
by Paul Stone - Posted on 05 May 2024
I was dropped off at AandE on Friday evening processed on arrival and seen to all within 30 minutes. Everyone that delt with me were very professional and caring. I was tested and put right by a very good team and at all times that I was there felt looked after. I was released later the same evening feeling much better. Wold like to say what a very good professional team you all are you are all stars.
Visited Accident and emergency services on May 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
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Review titled Humbled and grareful
Rated 5 stars out of 5
by Carolyn G - Posted on 08 May 2024
My daughter attended Exeter R D and E hospital this afternoon. She was triaged within 20 minutes and although we waited around 3 hours to see a Doctor she received the very best care . Treated with respect, listened too and appropriate tests were arranged. She was a finally seen by a senior consultant who provided exactly the right advice she needed. He gave her so much time. What an amazing person he was, and I am eternally grateful that we have access to this level of healthcare in the South West.
Visited Accident and emergency services on May 2024
Royal Devon and Exeter Hospital (Wonford) has not yet replied.
Information supplied by Royal Devon University Healthcare NHS Foundation Trust