Royal Hallamshire Hospital
Glossop Road, Sheffield, South Yorkshire, S10 2JFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great Orthopaedic Team
Rated 5 stars out of 5
by Lesley Lawton - Posted on 10 February 2025
I had a day surgery hip replacement in June of 2024. The team were fantastic. I cannot recommend them more highly. If you are considering day surgery hip replace, ensure that you have someone with you at home for the first week and be prepared to take care of your own physio and pain management. I did everything I was told to do and was walking freely within 12 weeks. I’m now 8 months in and nobody would know I have had a hip replacement! I can walk for long periods, exercise, run and still touch my toes!
Visited Orthopaedics on June 2024
Review titled Royal Hallamshire Hospital
Replied on 13 February 2025
Thank you ever so much for taking the time to share feedback on your experience of having a day surgery hip replacement. We are so pleased to read how well you have recovered following this procedure and that your activity levels are as high as you would want them to be. It's fantastic to read about your recovery and the steps you have taken, following the guidance provided to you by your care team. It's lovely to read that you felt well card for by the team. Thank you again for these lovely comments- we have shared these with the team. We would like to take this opportunity to wish you all the best with any ongoing care or treatment.
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Review titled Fantastic department
Rated 5 stars out of 5
by Della Walmsley - Posted on 24 March 2025
I have just been discharged after 9 months of the most amazing care & attention. Every member of staff from a cleaner to doctors, consultants, nurses etc have looked after me with the upmost care! I cannot thank you all enough! My retinal detachment, retinal tears, macula hole have all been repaired & my sight is improving daily! What a team you all are! Thank you so much once again! Keep up the good work!
Visited Ophthalmology on June 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Wonderful staff.
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2024
Having been dreading my visit to the Breast Screening Dept this afternoon 13.3.24 (after my last visit) I would like to thank both the lady on reception and the lady doing the screening. Both lady's were really friendly and caring. I can't think of any ladies that can say they enjoy having to visit this unit but a friendly smile, and a little bit of kindness, goes a long way. The lady doing the scanning told me exactly what she was doing whilst she was carrying out the scan in a very relaxed way. Thank you so much.
Visited Breast cancer services on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your recent experience of our breast screening team. We are really pleased to read that staff were kind and friendly at a time which is very stressful for you. We are pleased to read that staff clearly communicated to you about what was going on throughout the scan process to help put you at ease during this. Thank you again for your lovely comments and we will ensure that your thanks are passed onto the breast screening team.
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Review titled Above and beyond!
Rated 4 stars out of 5
by Karen Wallis - Posted on 04 March 2024
Attended with adult Daughter today. Orthoptist absolutely amazing…..caring, empathetic, couldn’t do enough, even later, ages after seeing her and for a different appointment. Consultant reassuring, patient and took the time to discuss everything. We couldn’t have had a better experience. Thank you
Visited Ophthalmology on March 2024
Review titled Royal Hallamshire Hospital
Replied on 18 December 2024
Thank you ever so much for taking the time to share your feedback about your experience of care for your daughter from our orthoptics team. We are really pleased to hear that you felt the team were caring and went above and beyond in supporting your daughter. It is great to read that staff communicated clearly and gave you plenty of time to discuss everything you needed to. Thank you again for your lovely comments. We would like to take this opportunity to wish your daughter all the best with any ongoing care or treatment.
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Review titled Thank You!
Rated 5 stars out of 5
by William Knox - Posted on 27 March 2024
My 80 year old dad had a recent knee replacement. He couldn't praise the staff enough and especially liked the food! He even had home made soup that he said was delicious. Thank you all for your kindness and making his stay as comfortable as possible. Everyone I spoke to when I came to collect him were so lovely and helpful.
Visited Orthopaedics on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your dad's recent experience of care under our Orthopaedics team. We are really pleased to read that he was treated with kindness and staff were really helpful with you all. We are also pleased to read that he really enjoyed the food while he was admitted. Thank you again for your lovely comments and we will ensure that your thanks are passed onto the team. We would like to take this opportunity to wish your dad all the best with his recovery.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2024
I was admitted for a day case procedure. The staff at all levels were kind, caring and professional and made me feel so well looked after. I was so grateful. I later found out the ward was very short staffed but I wouldn't have known in terms of the care I received. They are working under such tremendous pressure everyday, but still turn up to work and do their utmost to maintain standards. It's a shame the government have allowed the NHS to become so chronically underfunded and stretched, and seemingly do not value this great service we have.
Visited Gynaecology on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your recent experience when you attended for your day case procedure. We are really pleased to read that all staff were kind and caring and you felt well looked-after, despite unfortunate short-staffing on the ward. Thank you again for your lovely comments. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Good experience
Rated 5 stars out of 5
by Yorky - Posted on 28 March 2024
I had day surgery on my nose last week.All the staff I came into contact with were friendly and professional.All in all a good experience.
Visited Ear, Nose & Throat on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you for taking the time to share your feedback about your recent day surgery. We are really pleased to read that you have had a positive experience and that staff were treated you with professionalism and kindness. Thank you again for the lovely comments, we would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Professional People.
Rated 5 stars out of 5
by Mrs Manns - Posted on 27 April 2024
I had a complete knee replacement at the end of march 2024. whilst I was afraid I didn't need to be. I was talked through the procedure step by step, which was a great comfort, as it is daunting. I felt I was in safe, capable, professional hands at all times I was in overnight, all staff were excellent,helpful, informative &caring even the food was good. I would like to thank everyone who was involved with my care!
Visited Physiotherapy on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your recent positive experience at our hospital. We are really pleased to read that staff involved in your care were professional and gave you all the information you needed. We are pleased to hear that your overnight stay was comfortable. Thank you again for your lovely comments and we will ensure that your feedback is shared with the relevant team. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Poor service
Rated 2 stars out of 5
by Denise Allman - Posted on 13 February 2024
my gp referred me to ent in september 2023 the waiting time is 14 weeks and my waiting time is beyond that I spent days at different times trying to get through to switch board,eventually got through and was put through to ent only to receive an automated message saying that no agent is available,it’s very disappointing and frustrating.
Visited Ear, Nose & Throat on February 2024
Review titled Royal Hallamshire Hospital
Replied on 18 December 2024
Thank you for taking the time to share your feedback and we are really sorry to read about the difficulties you have experienced of a long wait to be seen by the ENT department and not being able to get in touch with the department to speak to someone. We are really sorry to read about this and appreciate the frustration and anxiety caused by this. We hope that you have now been seen by the department and received care. However, if you have any issues outstanding which you would like us to investigate for you and provide you with information, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details in order for us to investigate this matter for you. Once again we are really sorry to read about your poor experience, and would like to take this opportunity to wish you all the best with any ongoing care or treatment.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
Arrived at 02 day ward for review and left standing at nurses station while they finished gossiping. Not told anything waited 2 hours then asked if I was seeing a doctor or someone? Vague response!! Left in waiting room again!!
Visited Don't know on February 2024
Review titled Royal Hallamshire Hospital
Replied on 02 January 2025
Thank you for taking the time to share your feedback and we are really sorry to read about the disappointing experience you had when you attended O2 day ward. We are really sorry to read about this poor experience and that you were left waiting to be assisted on multiple occasions. We are really sorry that you were left in the waiting area for such a long time without any clarity on when you would be seen. We appreciate that this took place some time ago, however, if you would like us to investigate this matter and provide you with further information, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details in order for us to investigate this matter for you. Once again we are really sorry to read about your poor experience, and would like to take this opportunity to wish your mother all the best with any ongoing care or treatment.
Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust