Royal Hallamshire Hospital
Glossop Road, Sheffield, South Yorkshire, S10 2JFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by MICHAEL BUXTON - Posted on 17 April 2023
Been to urology this morning for a 1st visit regarding high psa level and was overwhelmed by the care and professional attitude of all who attended to me,made me feel very comfortable with what was happening, and would also like to thank the staff at the MRI department at Weston Park for making my experience very comfortable.
Visited Urology on April 2023
Review titled Royal Hallamshire Hospital
Replied on 25 April 2023
Thank you for taking the time to share your feedback. We are really pleased to read that you had a positive experience and felt well looked after by our staff, and want to wish you all the best with any ongoing care.
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Review titled Fast efficient treatment
Rated 4 stars out of 5
by Anonymous - Posted on 24 April 2023
I was given an infusion of COVID anti viral treatment on a bank holiday. I was very grateful for the expert care as I look after my husband who has Alzheimer’s.
Visited Infectious Diseases on April 2023
Review titled Royal Hallamshire Hospital
Replied on 26 April 2023
Thank you for taking the time to share feedback about your experience. We are pleased to read that you felt like you received good quality of care and that you received treatment quickly. Wishing you all the best.
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Review titled Great young persons rheumatology service
Rated 5 stars out of 5
by Aimee S - Posted on 17 March 2023
I have had an extremely positive experience of using the young person's joint service at the Hallamshire Hospital. As an active person it has sometimes been tough coping with having a chronic rheumatological condition, but the support I have received from this service has really helped me cope. The ability to get in contact with clinicians quickly and the specialised support I receive have allowed me to continue what I love whilst managing my condition. I really appreciate the relationship I have been able to build with the practitioners and how they are keen to support what I want to achieve. I cannot thank them enough.
Visited Rheumatology on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you for taking the time to share your experiences with the young persons rheumatology service. We are really pleased that you have had a positive experience and are being supported to manage your condition and continue to be able to do the activities you enjoy, and will pass on your thanks to the team involved in your care.
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Review titled Boots Pharmacy Waiting Area
Rated 3 stars out of 5
by Anonymous - Posted on 21 March 2023
Sat waiting for a prescription. The floor is littered with cups and bottles. The bin is overflowing. There is a wooden pallet leant against the wall. It isn’t even 10am yet. Not very good at all.
Visited Don't know on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you for taking the time to share this feedback and raise your concerns regarding the environment in the Boots Pharmacy Waiting Area when you visited, and we are sorry to hear about this experience. We will raise this feedback with the relevant teams so that this matter can be addressed.
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Review titled Made to feel comfortable
Rated 4 stars out of 5
by She - Posted on 18 March 2023
I had my first breast screening this month and I must say the very experienced nurse made me feel very much at ease and comfortable through the whole process. It was done quickly and efficiently. No waiting around. Thank you.
Visited Breast cancer services on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you for sharing your recent positive experience of the breast screening service. We are glad to hear that you were made to feel at ease during this process. We will pass on your thanks to the Breast Screening team.
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Review titled Brilliant, caring dermatology
Rated 5 stars out of 5
by Syd& Liz - Posted on 08 March 2023
Visited today with elderly friend with very worrying cancers. Staff were brilliant. Understanding, reassuring and professional. We left a clear understanding of the options . Thank you to all staff.
Visited Dermatology on March 2023
Review titled Royal Hallamshire Hospital
Replied on 13 March 2023
Thank you for sharing your recent experience, we are glad to hear that you had a positive experience and were given all the information you needed and had a clear understanding of the options for your friend. We will pass on your thanks to the Dermatology team. Wishing your friend all the best for their ongoing care.
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Review titled Professional
Rated 4 stars out of 5
by Fiona Jeffrey - Posted on 15 March 2023
I was seen promptly by the Doctor who was professional, kind and gave clear information. She also arranged for me to have minor surgery the same day if I was able to wait for 30 minutes. All the team were efficient and professional. Thank you
Visited Dermatology on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you for taking the time to share your feedback about your recent experience. We are pleased to read that you had a positive experience of care, and want to wish you all the best with your recovery.
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Review titled Great Practice
Rated 5 stars out of 5
by L Coleman - Posted on 05 March 2023
I went to the Hallamshire Endoscopy Dpt yesterday. I was a little nervous as I have never had one before. The staff nurse who took my details and fitted a canula was very friendly. When I was taken through to have the endoscopy everyone was so happy and put me at ease immediately. I was given a light sedative and can honestly say I don't remember much about the procedure! I was given the result straight away too. Thank you all for making the experience so good.
Visited Gastrointestinal and Liver services on March 2023
Review titled Royal Hallamshire Hospital
Replied on 13 March 2023
Thank you for taking the time to share your feedback with us about your recent positive experience with our Endoscopy team. We are pleased to hear you felt well cared for and will pass on your thanks to their team.
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Review titled 6 years of scans
Rated 5 stars out of 5
by Savannah Silver - Posted on 23 March 2023
Exactly 6 yrs ago I had three neuroendocrine tumours removed from my abdomen. Since discharge, I’ve returned regularly for CT scans In radiography to check for any regrowth. Every time I am met by a smiling nurse who reassures and sets up the cannula. Today was no different. A professional, kind and reassuring person met me with a smile. The cannula was no issue and I waited patiently in the clean waiting area. When called, another kind face showed me through. Each person who dealt with me did so with kindness and patience. I cannot honestly thank this team enough for their dedication and support, their professional attitudes and their willingness to help their patients. My thanks to each of you for doing the work you do. It doesn’t go unnoticed and is absolutely appreciated.
Visited General Medicine on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you ever so much for taking the time to share this feedback. We are really pleased to hear that you have always felt well cared-for by our staff on every occasion that you have attended for your CT scans. We will share your thanks with the radiography team.
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Review titled Discharge Planning
Rated 1 star out of 5
by Denise - Posted on 17 March 2023
My daughter was told at 07.30 this morning she would be discharged today. I drove to collect her (3hrs) and arrived at 12.30. It’s now 15.42, and apparently the meds ‘aren’t even on the board yet’. I expect that’s code for another few hours to wait before a 3hr drive home from the neuroward.
Visited Neurology on March 2023
Review titled Royal Hallamshire Hospital
Replied on 27 March 2023
Thank you for taking the time to share your experience, and we are sorry to read about the difficulties you experienced regarding your daughter's discharge from the hospital. In order for us to look into this issue further for you, please contact our PALS team to formally raise this concern. They will ask you to share some personal details so that we can investigate this matter in detail. The PALS team can be contacted on 0114 271 2400 or by emailing sth.pals@nhs.net
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Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust