Royal Hallamshire Hospital
Glossop Road, Sheffield, South Yorkshire, S10 2JFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Prompt treatment
Rated 5 stars out of 5
by Anne N - Posted on 06 January 2023
I was rushed to the stroke department by ambulance. The prompt friendly efficient treatment was incredible. Given very quickly the attention I needed. I cannot thank and praise every member of staff who took care of me enough.
Visited Stroke on January 2023
Review titled Royal Hallamshire Hospital
Replied on 17 January 2023
Thank you for taking the time to share this feedback. We hope that you are recovering well.
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Review titled Excellent hospital
Rated 5 stars out of 5
by John Helstern - Posted on 02 February 2023
I would just like to say a big thank you,on my recent visit to see the consultant for an ongoing illness I was asked if I had any other problems. I told them I am suffering with my knee,and now I have had an xrays in my local hospital and in for reassessment next week,so soon I should have a new knee.thank you very much a word from you has certainly done the trick. John
Visited Haematology on December 2022
Review titled Royal Hallamshire Hospital
Replied on 14 February 2023
Thank you for taking the time to share this great feedback. We are pleased to hear about the good quality of care that you have received and want to wish you all the best with your ongoing care.
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Review titled Excellent care
Rated 5 stars out of 5
by M J Miller - Posted on 25 November 2022
I am writing to commend the excellent care I witnessed recently. I accompanied my elderly friend to an appointment in Dermatology on an extremely rainy day. She has mobility issues and even getting from the drop off point into the hospital in a wheelchair, she became soaked to the skin and very cold. On reaching Dermatology, the Reception staff responded with alacrity. They took her coat to be dried off and fetched blankets to wrap round and warm her. Having checked with the clinician that it was ok to do so before the procedure for which she was attending, they brought her a hot cup of tea and biscuits. I was so impressed by their kindness and empathy. The care continued throughout the appointment, with the Nurses attending her adapting the procedure to accommodate her poor mobility. Upon completion, one of the Nurses offered to - and did - accompany us to Reception and waited with my friend while I went for the car. It was about 5pm: time for a mass exodus from the multistorey carpark, so this took some time. I should like to thank all the staff involved in looking after my friend and her well-being so well as a whole person rather than just for the reason she was there. I have considerable past experience of accompanying disabled elderly relatives on hospital visits; I don't think I have ever before witnessed such excellent care. Thank you!
Visited Dermatology on November 2022
Review titled Royal Hallamshire Hospital
Replied on 06 December 2022
Thank you for taking the time to share your positive experience. It's great to see how staff at all points of you and your friends journey made this a great experience for you.
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Review titled It sounds daft but I did love my stay so thank you
by eye1 - Posted on 29 November 2022
I stayed on the ward for five days in November after having ruthenium plaque plate surgery in my eye so was isolated in my own room for 5 days untill the plaque was taken out. But I cant thank the staff enough, days and nights, for all they could do to keep me happy and make my stay very good, they checked on me every day, made sure I took my meds and gave me the support I needed after my diagnosis. The cleaners did a fantastic job keeping the ward clean, answered any questions you might have, it sounds daft but I did love my stay so thank you again all the staff on F2
Visited November 2022
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Review titled Royal Hallamshire Hospital
Replied on 06 December 2022
Thank you for taking the time to share this great feedback. We hope you continue to make a full recovery!
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Review titled Great care and practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
My sister attended a/e with suspected stroke symptoms.Transferred to Stroke ward at Hallamshire the same night. Investigations, tests and assessments carried out in a timely fashion.Treated with kindness and care. Good example of NHS working well despite the pressures at the moment. Carry on the good work very much appreciated .
Visited Stroke on November 2022
Review titled Royal Hallamshire Hospital
Replied on 25 November 2022
Thank you for taking the time to leave this feedback. We are glad that you sister had a good experience despite the worries, and hope she makes a full recovery from her symptoms.
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Review titled I felt safe, well supported and cared for throughout.
by virgoep49 - Posted on 17 February 2023
I had an emergency caesarean section at the Jessop wing in Sheffield. The care I received whilst in labour prior to the surgery by the midwives and all staff during surgery was exceptional. I felt safe, well supported and cared for throughout. I could tell the staff at the emergency admissions unit were very busy. However, they treated me efficiency, providing dignity and care showing a high level of skills. I felt safe and reassured during my time in labour and surgery. My experience of being cared for on the ward after the c section was also great. The ward was well staffed I felt cared for. When I used the call bell someone came straight away. I felt well supported with breast feeding and they put me in contact with the infant feeding support workers who visited me. I was discharged after 48 hours and felt confident about being discharged. The discharge process was efficient and I came home with everything I needed. I cannot thank them enough, the care I received was excellent. Thank you
Visited November 2022
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Review titled Royal Hallamshire Hospital
Replied on 27 February 2023
Thank you so much for taking the time to share feedback on your recent experience. We are pleased to hear that you felt well-cared for. Wishing you and baby all the best.
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Review titled Compassionate staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2022
Both the nurse and the doctor that my dad saw today in the eye clinic were the most compassionate we have encountered. Their manner and personality made the whole experience calm and pleasant. The doctor explained things in an understandable way for my 80 yr old dad and made us feel like we were really valued and not rushed at all.
Visited Ophthalmology on November 2022
Review titled Royal Hallamshire Hospital
Replied on 23 November 2022
Thank you for sharing this lovely feedback. We are really pleased to read when patients and their loved ones/carers have good experiences.
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Review titled Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2022
I attended the hospital for a Nerve Conduction Test and although it was painful at times the doctor who was performing the test put me at ease and reassured me that everything was fine. I had to soak my feet in hot water because the feet have to be a certain temperature to perform the test and the nurse who was assisting the doctor was very nice. They explained what they were doing and the reason for it and I'm now waiting for the results of the test. The doctor reassured me and told me that my condition needs time to heal but it's going in the right direction so that was a relief. The doctor inspired confidence and I would highly recommend the hospital to other patients.
Visited Neurology on November 2022
Review titled Royal Hallamshire Hospital
Replied on 13 December 2022
Thank you for taking the time to share this feedback. We are glad that the staff involved took the time to explain each part of the test to you.
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Review titled Faultless treatment by Staff
Rated 5 stars out of 5
by Allen Flatman - Posted on 03 February 2023
Complicated cataract procedure to my right eye and subsequent monitoring, all carried out by an excellent surgeon, Mr Ramkissoon, and brilliant staff. I have nothing but praise for their skill, care and professional approach. Cannot thank them enough for their treatment of me.
Visited Cataract Surgery on November 2022
Review titled Royal Hallamshire Hospital
Replied on 14 February 2023
Thank you for taking the time to share your feedback about your recent experience. We are really pleased to read that your procedure went well, and will pass on your thanks to the team involved in your care.
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Review titled Aftercare is non existant
Rated 1 star out of 5
by Elizabeth Hamer - Posted on 03 February 2023
After a crainiotomy I was ignored. I was told I would be seen in 2 weeks then 6 weeks to have scans and check my condition. I've rang a dozen telephone numbers and been told to ring other numbers. 3 months later I've seen no-one. Left scared and in pain.
Visited Neurology on November 2022
Review titled Royal Hallamshire Hospital
Replied on 14 February 2023
We are very sorry to read about your experience and understand that you must be feeling very worried at this time. We would really like to assist with resolving this for you. In order for us to do this, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The team will ask you to share some personal details so that this can be investigated for you.
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Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust