Royal Hampshire County Hospital
Romsey Road, Winchester, Hampshire, SO22 5DGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely meals
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
I have just spent 12 days in Winchester Hospital very ill but for your lovely meals (especially the roast potatos) coming up to the ward each day I am on the way to recovery. Also being diabetic, thank you for adding cheese and biscuits to the menu for those who cannot have your declious sweets. Keep up the good work.
Visited Diabetic Medicine on October 2024
Royal Hampshire County Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Disne - Posted on 17 October 2024
I attended the SDEC and found this department to be very organised and giving an excellent patient experience. All of the staff were extremely professional as well as being very cheerful and reassuring. I also found this to be the case in the X-ray/scan area. This displays the best of the NHS service
Visited Don't know on October 2024
Review titled Royal Hampshire County Hospital
Replied on 24 October 2024
Dear Disne Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the care you received. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our SDEC and radiology services. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us, it’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Unbelievable
Rated 5 stars out of 5
by Graham Petty - Posted on 14 September 2024
From arrival to departure in the A&E Dept I felt looked after and cared for. No patient is ever at A&E for happy reasons, but all the staff, at every stage of my progress through, took away my concerns and really made me feel cared for. I could not exaggerate the extremely high level of care and attention I have been given.Amonst the tall it seems inadequate to refer to the tallest, but the young doctor who attended to me wwas outstanding.
Visited Accident and emergency services on September 2024
Review titled Royal Hampshire County Hospital
Replied on 03 October 2024
Dear Graham Thank you for taking the time to share your recent experience of our emergency department. It is lovely to hear of the compassionate care you received. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that I have shared you feedback with the clinical leads of our emergency department at the Royal Hampshire County Hospital. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us, it’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Professional, efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
I visited A and E with a minor injury (needing an X-ray) expecting to wait hours, I was in and out within an hour. The staff were all polite, caring and friendly. Thank you. I hope others can experience the same.
Visited Accident and emergency services on September 2024
Review titled Royal Hampshire County Hospital
Replied on 07 October 2024
Thank you for taking the time to share your recent experience of our services. It is lovely to hear you were treated so quickly and looked after so well by our team. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your feedback has been shared with the clinical leads of our emergency department at the Royal Hampshire County Hospital. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us. It’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Supportive and Reassuring
Rated 5 stars out of 5
by Grace - Posted on 09 September 2024
I was greeted by such friendly reception staff, who were so helpful. The triage process was quick and supportive. I was then treated by a member of staff who went above and beyond to make me feel comfortable whilst taking bloods etc. They were so friendly and reassuring and ensured that they were thorough in their treatment. I feel like it's really important to share, what a positive impact the team in A&E had for me as a nervous patient.
Visited Accident and emergency services on September 2024
Review titled Royal Hampshire County Hospital
Replied on 03 October 2024
Dear Grace Thank you for taking the time to share your recent experience of our emergency department. It is lovely to hear of the compassionate care you received. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that I have shared you feedback with the clinical leads of our emergency department at the Royal Hampshire County Hospital. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us, it’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Great Care
Rated 5 stars out of 5
by Tim Luck - Posted on 01 October 2024
I just wanted to call out the great team I met yesterday (n, g & s) the team were so kind and attentive for a procedure that isn't my favorite, they reassured me and made the whole experience as pleasant as could be; thankyou Endoscopy Team!
Visited Diagnostic Endoscopy on September 2024
Review titled Royal Hampshire County Hospital
Replied on 22 October 2024
Dear Tim Thank you for taking the time to share your recent experience with us. It is lovely to hear of the compassionate and attentive care you received. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our endoscopy services. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your feedback with us, it’s appreciated. Kind Regards Alex Whitfield Chief Executive
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Review titled Friendly and helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Visiting A&E on a busy Saturday evening, every member of staff was helpful and cheerful under difficult circumstances. Thank you very much.
Visited Accident and emergency services on August 2024
Review titled Royal Hampshire County Hospital
Replied on 20 August 2024
Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the care you received which reflects the standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our emergency department. I know they will be greatly encouraged by your words. Kind regards Julie Dawes Chief Nurses
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Review titled Wonderful treatment
Rated 5 stars out of 5
by D Cole - Posted on 15 August 2024
We were seen very quickly and looked after with great care as both myself and my wife were very shaken after my accident. I was thoroughly checked over and treatment was explained carefully, taking my hearing loss into account. I was cleaned up, patched up, and sent back home within 2 hours, with lots of instructions about how to care for my injury. I can’t thank the staff enough. They were all brilliant!
Visited Accident and emergency services on August 2024
Review titled Royal Hampshire County Hospital
Replied on 20 August 2024
Thank you for taking the time to share your recent experience of our emergency department It is lovely to hear of the care both you and your wife received, this really does reflect he high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our emergency department. I know they will be greatly encouraged by your words. I do hope you are both making a good recovery and thank you once again for taking the time to share your experience with us. It is appreciated. Kind regards Julie Dawes Chief Nurses
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Review titled Amazing practice
Rated 5 stars out of 5
by William Mead - Posted on 20 July 2024
The staff were very friendly and extremely helpful. I was able to see the doctor fairly quickly, and shortly after, I received an X-ray for my injury. The practice is also very clean and well-maintained.
Visited Accident and emergency services on July 2024
Review titled Royal Hampshire County Hospital
Replied on 31 July 2024
Dear William Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your feedback has been shared with all those who provided care and treatment to you. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your feedback with us, it is appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Outstanding care from arrival to discharge
Rated 5 stars out of 5
by Kerry W - Posted on 14 July 2024
I recently spent 5 nights at the RHCH and the care I received from arriving in A&E until discharge was nothing short of outstanding. I was greeted by a professional and compassionate team who quickly assessed my condition and did everything they could to make me more comfortable. Once admitted to Victoria Ward the nursing staff were exceptional. They were attentive and efficient and their dedication to patient care was evident throughout my stay. Both the nurses and HCAs were truly wonderful. The doctors took time to listen and then explain each step of my care and subsequent treatment, making be aware of any potential delays in my treatment honestly. In what could have been a truly horrible few days all the staff I came across did everything they could to make my stay more comfortable and for that I am extremely grateful.
Visited Don't know on July 2024
Review titled Royal Hampshire County Hospital
Replied on 16 July 2024
Dear Kerry Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the compassionate care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our emergency department and Victoria ward. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your recent experience with us, it’s appreciated. Kind regards Alex Whitfield Chief Executive
Information supplied by Hampshire Hospitals NHS Foundation Trust