Royal Hampshire County Hospital
Romsey Road, Winchester, Hampshire, SO22 5DGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by William Mead - Posted on 20 July 2024
The staff were very friendly and extremely helpful. I was able to see the doctor fairly quickly, and shortly after, I received an X-ray for my injury. The practice is also very clean and well-maintained.
Visited Accident and emergency services on July 2024
Royal Hampshire County Hospital has not yet replied.
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Review titled Outstanding care from arrival to discharge
Rated 5 stars out of 5
by Kerry W - Posted on 14 July 2024
I recently spent 5 nights at the RHCH and the care I received from arriving in A&E until discharge was nothing short of outstanding. I was greeted by a professional and compassionate team who quickly assessed my condition and did everything they could to make me more comfortable. Once admitted to Victoria Ward the nursing staff were exceptional. They were attentive and efficient and their dedication to patient care was evident throughout my stay. Both the nurses and HCAs were truly wonderful. The doctors took time to listen and then explain each step of my care and subsequent treatment, making be aware of any potential delays in my treatment honestly. In what could have been a truly horrible few days all the staff I came across did everything they could to make my stay more comfortable and for that I am extremely grateful.
Visited Don't know on July 2024
Review titled Royal Hampshire County Hospital
Replied on 16 July 2024
Dear Kerry Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the compassionate care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our emergency department and Victoria ward. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your recent experience with us, it’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Day surgery
Rated 5 stars out of 5
by Barry West - Posted on 05 June 2024
All staff involved from initial assessment to pre operation care, anesthesia, operation and post care were all extremely professional and very caring. I felt very well looked after and all communication was clear and in a very humane way, as in even with a little humour. Massive shout out to the NHS in times where they come under extreme stress, and in a lot of cases, totally unacceptable abuse.
Visited Urology on June 2024
Review titled Royal Hampshire County Hospital
Replied on 14 June 2024
Dear Barry Thank you for taking the time to share your recent experience with us. It is lovely to hear of the care you received, this really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your kind words have been shared with the clinical leads of our treatment centre, I am sure they will be greatly encouraged by your kind words. I do hope you are making a good recovery and thank you once again for taking the time to share your experience with us. Kind regards Alex Whitfield Chief Executive
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Review titled Attentive Staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
From the smiling receptionist, to the caring nurses and trainees to the consultants and radiologists my experience was speedy, cheery, with care, thorough and considered by all staff. One of the lovely staff members was going off shift and came by to say goodbye. I felt that my condition was taken very seriously and the top care and opinions/results were provided. There were other people waiting longer than me, but they were also cheery and well attended to.
Visited Accident and emergency services on June 2024
Review titled Royal Hampshire County Hospital
Replied on 17 June 2024
Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the compassionate care you received. This really does reflect the high standard of care we strive to provide to all our patients. Your feedback is appreciated, and I know that all those involved in your care and treatment will be greatly encouraged by your words. Kind regards Alex Whitfield Chief Executive
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2024
4 skin procedures to remove sun damage and check for possible cancer. Very caring procedure and easily answered any questions I had. Painless during and more importantly over the next 24 hours.
Visited Dermatology on May 2024
Review titled Royal Hampshire County Hospital
Replied on 06 June 2024
Thank you for taking the time to share your recent experience with us. It is lovely to hear of the care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our dermatology services. I know they will be greatly encouraged by your words. Thank you once again for taking the time share your experience. Kind regards Alex Whitfield Chief Executive
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Review titled A&E Excellent service
Rated 5 stars out of 5
by Beryl - Posted on 03 July 2024
I was seen very promptly on arrival at A&E with a broken wrist. The ENP explained what would happen with regards to x-rays, seeing consultant, manipulating bone back into place and aftercare. He remained with me throughout my stay. A very caring and reassuring man giving me confidence. The Orthopaedic Consultant explained how he was going to manipulate the bone back into place. He tried twice each time taking care and constantly asking how the pain was. I felt reassured that I was getting the best care. I can't thank these two men enough for their care, attention and professionalism.
Visited Accident and emergency services on May 2024
Review titled Royal Hampshire County Hospital
Replied on 16 July 2024
Dear Beryl Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the compassionate care you received from our team. This really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your feedback will be shared with the clinical leads of our emergency department, I know they will be greatly encouraged by your words. I do hope you have made a good recovery and thank you once again for taking the time to share your feedback, It’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Exceptional Care
Rated 5 stars out of 5
by Karen - Posted on 09 April 2024
Was admitted to the Anthony Letchworth ward for a cone biopsy. The nursing staff were all wonderful, consultant and anaesthetist so caring, and health care assistants their usual magnificent selves. Topped with the ward and department being exceptionally clean, my short stay was as pleasant as it could have been. Thankyou to you all.
Visited Gynaecology on April 2024
Review titled Royal Hampshire County Hospital
Replied on 14 May 2024
Dear Karen Thank you for taking the time to share your recent experience of our services. It is lovely to hear about the compassionate care you received from so many of our staff. This really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the team on the Anthony Letchworth Ward, who I know will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us, it’s really appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Amazing experience
Rated 5 stars out of 5
by Ellie - Posted on 19 April 2024
Very polite staff, receptionist happy and smiley, sonographer had before and was exceptional in her job and very calming and pleasant and the consultant I had was very understanding and listened exceptionally well with my mental and physical wellbeing. Very pleased with my outcomes of my visit.
Visited Maternity services on April 2024
Review titled Royal Hampshire County Hospital
Replied on 20 May 2024
Dear Ellie Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the care you received from our staff, this really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of our radiology department. I know they will be greatly encouraged by your words. Thank you once again for taking the time to provide feedback, it’s appreciated. Kind regards Alex Whitfield Chief Executive
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Review titled Wonderful experience
Rated 5 stars out of 5
by Joanna - Posted on 24 April 2024
My partner flew back from running 157 miles in the Marathon des Sables, in southern Morocco on Monday. He had been told by the french medics there that he needed antibiotics and his blisters treated. He was triaged within 10 minutes of arriving, bloods were taken to check infection markers and then he was xrayed to see if the infection had gone into his bones. Results were back and he was seen by a wonderful Doctor and prescribed antibiotics within 3 hours. We were very impressed with the care and speed of treatment. Thank you. Jo
Visited Accident and emergency services on April 2024
Review titled Royal Hampshire County Hospital
Replied on 20 May 2024
Dear Joanna Thank you for taking the time to share your recent experience of our services. It is lovely to hear about the care your partner received. This really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the unscheduled care team, who I know will be greatly encouraged by your words. I do hope your partner is making a good recovery, and thank you once again for taking the time to share your feedback with us, it is appreciated. Kind regards Alex Whitfield
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Review titled Amazing staff
Rated 5 stars out of 5
by Jess - Posted on 16 April 2024
I had a procedure done in the x-ray department and i had the most amazing experience, the staff were so kind and supportive of my anxiety and really went above and beyond to ensure i was fully looked after. I am so thankful.
Visited Don't know on April 2024
Review titled Royal Hampshire County Hospital
Replied on 14 May 2024
Dear Jess Thank you for taking the time to provide feedback of your recent visit to our hospital. It is lovely to hear you had a positive experience and of the compassionate care you received from our staff. This really does reflect the standard of care we strive to provide to all our patients. I would like to assure you that your feedback has been shared with the radiology team, who I know will be greatly encouraged by your words. Kind regards Alex Whitfield Chief Executive
Information supplied by Hampshire Hospitals NHS Foundation Trust