Royal Hampshire County Hospital
Romsey Road, Winchester, Hampshire, SO22 5DGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful Care
Rated 5 stars out of 5
by Christine - Posted on 31 July 2022
My special needs, adult daughter attended the Orthodontics Department with her two carers on July 29th for extensive dental treatment under general anaesthetic. Her carers have enthused about the consideration, care, kindness and respect that she was shown throughout her stay. Unfortunately, the review rules prevent me from mentioning names but you will know who you are. You smoothed the path for my daughter, who gets distressed when in unfamiliar environments, and made her feel safe and comfortable in an extremely stressful situation. Thank you to the dental surgeon and her team for their compassionate support. I am so grateful to you all.
Visited Oral and Maxillofacial Surgery on July 2022
Review titled Royal Hampshire County Hospital
Replied on 06 September 2022
Thank you for taking the time to share your daughter’s recent experience of our services. It is lovely to hear of the compassionate care that she received, in particular how safe and reassured she was made to feel. This really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the clinical leads of the Orthodontics department at the Royal Hampshire County Hospital. I know they will be greatly encouraged by your words. Thank you once again, Alex Whitfield Chief Executive
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Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2022
Today I attended A&E with my son as I suspected he had broken his wrist or hand. From the moment we arrived we were treated with efficiency and professionalism. It transpired he had broken a bone and the nurse who dealt with us was so lovely. She engaged with my son putting him immediately at ease and explained exactly what we would be looking for on the X-ray. He was plastered quickly and we were out in record time. The NHS are under such enormous pressure but the staff at the RHCH Winchester are simply amazing!
Visited Accident and emergency services on July 2022
Review titled Royal Hampshire County Hospital
Replied on 16 August 2022
Thank you for taking the time to share your recent experience of our emergency department services. It is lovely to hear of the compassionate and efficient care received by your son. This really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the team in our emergency department. I know they will be greatly encouraged by your words. I do hope your son is making a good recovery, and thank you once again for taking the time to share your experience with us. Kind regards Alex Whitfield Chief Executive
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2022
Very short wait for appointment, made even shorter because someone else cancelled on the day and the clinic phoned to ask if I could come. Zero wait at the evening clinic. Lovely friendly staff and doctor; excellent clear explanation and advice for my problem.
Visited Dermatology on July 2022
Review titled Royal Hampshire County Hospital
Replied on 30 August 2022
Thank you for taking the time to share your recent experience with us. It is lovely to hear of the efficient and friendly care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with the operational leads for our outpatient department. I know they will be greatly encouraged by your words. Thank you once again for taking the time to share your experience with us. Kind regards Alex Whitfield Chief Executive
Information supplied by Hampshire Hospitals NHS Foundation Trust