Royal Preston Hospital
Sharoe Green Lane North, Fulwood, Preston, Lancashire, PR2 9HTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled You should be ashamed
Rated 1 star out of 5
by Kerrie - Posted on 06 February 2025
My 18 year old brother has come into a and e department tonight (6th Feb) He's diabetic, his bloods are extremely high (27) and he can't stop being sick. He's on the verge of going into a diabetic coma, yet he's been told to take a seat and the wait time is 3 hours!!! Do you seriously expect him to go into a coma sat in the waiting room? He needs medication and fast! He is now being driven nearly an hour to our local hospital. You should be ashamed of yourself Absolutely disgraceful
Visited Accident and emergency services on February 2025
Royal Preston Hospital has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Mrs K M Richardson - Posted on 21 February 2025
I'm so shocked at the A&E department at Royal preston hospital my elderlery mum aged 81 was left for nearly 12 hours with a opened wound that kept bleeding in the waiting room she is on blood thinners and is diabetic and wasn't seen or told about anything for nearly all these hours one place didn't know what the other place was doing scans etc having got hold of one of the doctors because I was so concerned they thought she had already been for a scan which she hadn't she hadn't even been seen I was dirty filthy and bowls of sick everywhere even one of the staff said its worse than a third world country as you got deeper into the hospital eventually it was shocking even one of the doctors said don't speed home as there are police with cameras on the bridges and he got caught doing 98 yes that's correct a doctor speeding treating patients it doesn't fill us with any confidence in the NHS and the nurse had no glue to glue my mums eye or steri strips it was truly appalling and needs something doing about it!!!!!!!
Visited Accident and emergency services on February 2025
Royal Preston Hospital has not yet replied.
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Review titled Fabulous treatment and care
Rated 5 stars out of 5
by Dianne Harrop - Posted on 23 January 2025
Admitted for tests related to nerve problems. Had the most thorough treatment plan and was communicated to every day about what was going on. From the ward staff, the doctors and in particular the Neurologist and his team in particular. I was treated with respect and kindness from all. I was in for 14 days so had a chance to meet lots of different staff and experience various services, most of which have bwen exceptional. Areas for improvement would be the bathrooms are poor and maybe outdated, they should be cleaned and tided more frequently. The food although not bad could be improved; I was in an assessment unit so food was brought to the building. Accepting there is a bed shortage, they are squeezing as many beds into ward as possible which means more work for staff but patients are crammed into much smaller areas. Finally the staff shortages are very stressful for both staff - themselves and the patients. Overall I'm very grateful to all the staff involved in my treatment and care whilst on Bleasdale Ward in the Brock Assessment block
Visited Neurology on January 2025
Royal Preston Hospital has not yet replied.
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Review titled Fabulous Staff
Rated 5 stars out of 5
by Janet Hulme - Posted on 25 December 2024
Supported my mum yesterday Christmas Eve to Gynaecology department out patients. After ringing first over some concerns they said to pop along for reassurance. The staff from the phone call to the department were friendly, professional and courteous. They made my mum feel at ease and offered comfort and reassurance. I feel all the staff nurses, doctors, security and domestics on the ward deserve a high five and a well done. Thank you to all
Visited Gynaecology on December 2024
Royal Preston Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2024
I attended A&E on Saturday afternoon and the department was busy. I was told that triage would be about an hour which proved to be correct. After that I was moved to urgent care where I had a similar wait. The waiting area there was clean and spacious but the area in A&E is very small. The triage nurse was kind and efficient . The doctor I saw was decisive and knowledgeable and I felt reassured that I could trust his judgement. I left the department satisfied with my care and experience.
Visited Accident and emergency services on December 2024
Royal Preston Hospital has not yet replied.
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 12 November 2024
Very rude appointments staff member I had My operation cancelled no one contacted me for three weeks I then telephoned Neuro appointments treated very badly
Visited Neurology on November 2024
Royal Preston Hospital has not yet replied.
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Review titled Waiting time
Rated 1 star out of 5
by Haider - Posted on 19 October 2024
I hot accident ambulance take me to hospital i ll wait 10 hours no one check very disappointed with service just waste of my tex give to hmrc need to get private insurance
Visited Accident and emergency services on October 2024
Royal Preston Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by michelle Jones - Posted on 31 October 2024
I would just like to start by saying thank you so much for saving our sons life. All staff have been amazing with him and us as parents, he came in a&e with meningitis, an abcess and blood clot on his brain, A&e was brilliant and very fast acting ( although the day b4 when I brought him in they sent him home with a sinus infection) but they definitely made up for that error. Fast with medication and surgery even let us stay day and night. Thank you so much to all the staff at a&e neurology and ent
Visited Neurosurgery on October 2024
Royal Preston Hospital has not yet replied.
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Review titled In general had a good experience here in ward 35
Rated 4 stars out of 5
by Andrew Morton - Posted on 06 December 2024
I was rushed in with severe copd and i was moved to ward 35 the nurses were all very lovely and took care of us all it was noisy during the day but the nights were the best the night staff were very helpful and understanding I was there 11 days which were in general a good experience only had a tough time with physio wanting me to walk up stairs the day after admitted which I knew I wouldn't be able to do so had a battle with the lady unnamed to understand but I apologised to her on day of leaving I hope she took on board what I said as I knew my limits and I wouldn't be pushed to have my breathing made worse just to prove my point but in general the nurses were great some talked private lives too much and weren't concentrating on the patients in my view but the rest were brilliant and had a good rest and recoup here in preston
Visited Chronic Obstructive Pulmonary Disease on October 2024
Royal Preston Hospital has not yet replied.
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Review titled Urdu Main X-Ray Department
Rated 5 stars out of 5
by Tony Atkinson - Posted on 24 October 2024
Thank you to everyone in this department for the excellent care you gave when I attended recently for an angioplasty performed on my leg. The whole team deserve a mention for their kindness and efficiency on the day, and you are a credit to the National Health Service.
Visited Vascular surgery on October 2024
Royal Preston Hospital has not yet replied.
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust