Scunthorpe General Hospital
Cliff Gardens, Scunthorpe, DN15 7BHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Scunthorpe General Hospital.
Reviews
-
Review titled Absolute Superb Service
Rated 5 stars out of 5
by Spectre - Posted on 17 October 2023
I have had cause to visit Opthamology on 2 occasions over the past 2 weeks. In both instances the service and especially all the staff involved were outstanding. Very polite and professional together with communicating every thing that was being carried out. All the Nurses go above and beyond, you all should be extremely proud of yourselves, thank you very much.
Visited Ophthalmology on October 2023
Review titled Scunthorpe General Hospital
Replied on 25 October 2023
Good afternoon Thank you for taking the time to share your positive feedback. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Such good care
Rated 5 stars out of 5
by Sara - Posted on 10 October 2023
I visited A and E this evening with my 11 year old daughter and a suspected broken finger. Staff were kind, knowledgeable and extremely professional. The nurse practitioner we saw couldn't have been more thorough and helpful. Thank you so much.
Visited General Medicine on October 2023
Review titled Scunthorpe General Hospital
Replied on 25 October 2023
Good afternoon Thank you for taking the time to share your positive feedback. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Brilliant service
Rated 5 stars out of 5
by A Green - Posted on 06 September 2023
I visited the Ophthalmology department today for a review, the staff were very helpful and professional, all done in an hour, amazing. Thank you :-))
Visited Ophthalmology on September 2023
Review titled Scunthorpe General Hospital
Replied on 14 September 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Excellent service
Rated 5 stars out of 5
by Francis Allison - Posted on 02 August 2023
Just had surgery at Goole General Hospital. The service was excellent. The staff excellent , kind and clear explanation given throughout.
Visited Ophthalmology on August 2023
Review titled Scunthorpe General Hospital
Replied on 25 August 2023
Good morning Thank you for taking the time to share your positive feedback. If you would like to share which Department you were seen in, I can ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Great care
Rated 5 stars out of 5
by Deborah Loveday - Posted on 03 August 2023
I visited dermatology today for a mole removal , very nervous and already in pain with fibromyalgia. The lovely nurses and doctors were really friendly and informative of the procedure. Thank you so much for holding my hand and helping me get through it.
Visited Dermatology on August 2023
Review titled Scunthorpe General Hospital
Replied on 25 August 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Wonderful Nurses
Rated 5 stars out of 5
by G.Grant - Posted on 20 July 2023
My son was admitted to A&E after impaling himself on his handlebars, the nurses and doctors were amazing and very reassuring. He had surgery and stayed on Disney ward where he again recieved outstanding care, he was treated with respect,dignity and regularly checked even though they were extremely bust. My sincere thanks to the A&E team, surgeons, Doctors, Nurses and health care assistants who were involved in his care.
Visited Paediatric Surgery on July 2023
Review titled Scunthorpe General Hospital
Replied on 21 July 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team and we hope your son feels better soon. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Excellent service and brilliant staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
Having being treated for a bladder tumour in 2019, I frequently return for a routine cystoscopy to check that no tumour has returned and that everything is normal. The staff in the urology department are brilliant. Recently a young lady carried out my latest procedure, this was the easiest and least uncomfortable procedure of this type I've ever had. Arrived on time and waited only a very short time before being called in. Procedure was done very efficiently, thoroughly and professionally. I cannot praise the staff here enough.
Visited Urology on July 2023
Review titled Scunthorpe General Hospital
Replied on 21 July 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Radiology Barium x-ray
Rated 5 stars out of 5
by Gary Tall - Posted on 06 June 2023
Excellent radiologist and her co-workers. Very compassionate, and did a very good job. Thank you for your service and wish all of you well in your job.
Visited Don't know on June 2023
Review titled Scunthorpe General Hospital
Replied on 21 July 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Disappointing A&E Service
Rated 2 stars out of 5
by Anonymous - Posted on 04 June 2023
Unfortunately we had to visit Scunthorpe A&E this afternoon after my partner suffered a serious fall and needed an x-ray. There were only about half a dozen people waiting to be seen. On arrival we were told we would be seen "soon" but in the hour that we waited about half a dozen people turned up, many suffering sporting injuries which were broadly similar in nature to our injury, but nearly all were seen ahead of us. It seems age discrimination is being practised. At times there were as many people sitting behind the reception desk (doing nothing) as there were patients waiting to be seen. In the x-ray department there was no one waiting to be seen except us. There were three people behind the reception desk, two of them leisurely browsing phones. We still had another wait. It seems Scunthorpe A&E haven't got enough staff with the right skills and there are too many people sitting around who are not adding any value. With effective organisation and management, patients could be provided with a much improved service.
Visited Urgent Treatment Centre on June 2023
Review titled Scunthorpe General Hospital
Replied on 21 July 2023
Good afternoon We're extremely sorry to hear of your experience. If you would like us to look into what happened and respond to the points you have raised we need more detail about you and some way of contacting you. Please call 03033 306518 or email: nlg-tr.PALS@nhs.net and we will do all we can to help. In the meantime I will share this feedback directly with the team to review. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
-
Review titled Disney Ward Excellent Staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2023
Our 18 month daughter got referred to the Disney ward to be monitored as she had very high temp that wouldn’t come down. All staff were so friendly and helpful. We were there no longer than 4 hours as they got her temp down but we were offered drinks and food numerous times. The ward domestic got our daughter some beans and mash and a yogurt as it was past her tea time which was very kind and came back later to offer her an ice lollie. The nurses we saw were very friendly and so good with our daughter. They gave her a cuddly lion toy for being so good which she loved!
Visited Children's & Adolescent Services on June 2023
Review titled Scunthorpe General Hospital
Replied on 21 July 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the team on Disney, and we know cuddly lion will be enjoying his new home. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
Information supplied by Northern Lincolnshire and Goole NHS Foundation Trust