South Tyneside District Hospital
Harton Lane, South Shields, Tyne and Wear, NE34 0PLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Endoscopy department
Rated 5 stars out of 5
by Brian Lathan - Posted on 21 June 2024
All staff & doctors were so caring , helpful, considerate & made me feel so at ease what a fantastic job these people do nothing is a hassle to them , they are brilliant
Visited Endocrinology and Metabolic Medicine on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled so lovely
Rated 5 stars out of 5
by scarlett - Posted on 21 June 2024
all the nurses and doctors were so kind and loving i felt really well looked after and cared for, couldn’t recommend a better place for surgery 🤍
Visited General Surgery on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Wendy johnson - Posted on 29 June 2024
Paramedics called due to dislocated hip they were very friendly knowledgeable and put me a ease Given pain relief and time to be able to get onto the stretcher and pain 10/10 Cannot praise them Enough I was taken to Sunderland a&e where I was seen by professional and kept up to date with all care and given pain medications. Cannot thank them enough very professional and friendly Thanks
Visited Accident and emergency services on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Tracey Smith - Posted on 06 May 2024
Foot surgery. Can't thank and praise the staff enough, from my surgeon to the anaesthetist, nurses and domestics the care, compassion and friendliness was second to none. Every department was amazing. I appreciate every single member of staff who helped during my stay. Thank you so much
Visited Orthopaedics on May 2024
South Tyneside District Hospital has not yet replied.
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Review titled Bad practice
Rated 2 stars out of 5
by Anonymous - Posted on 19 April 2024
Rang 111 for my partner as he had teeth taken out from south sheilds hospital and his face swelled up 111 advised to go to hospital as he was feeling unwell when we arrived the gp in minor injuries was extremely unhelpful. His attitude was not good and I understand his is not a dentist but he did not even ask if he was feeling unwell or anything just said go to sunderland hospital as there is no dentist on site here and what was worse a little child before us was sick and when we walked In the room there was sick all over the floor no attempted to hide it or even clean this up just sat us down in between the sick. He provided him self with a mask but did not offer us one I think this is a totall disgrace.
Visited Accident and emergency services on April 2024
South Tyneside District Hospital has not yet replied.
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Review titled Ridiculous
Rated 2 stars out of 5
by Daniel - Posted on 18 April 2024
I took my mam to a and e on a Saturday. Thinking it was gonna be busy and we'd be there all night . Turns out only 3 people were there so we thought we'd be about 2 or 3 hours at the most . Got seen quickly by triage who was a lovely lady and she even mentioned it quiet for a Saturday and we would be in and out . Fast forward 6 hours and we are still waiting . That wasn't even the worst of it there was nobody at the reception desk all the time we were there and nobody in sight . I actually seen more police officers than doctors and nurses. Only time I seen doctors and nurses is when they went for coffee or for a chat . We eventually walked out . As a tax payer it is embarrassing how bad time management is at south shields hospital is and whinging about being understaffed when you aren't helping yourselfs .
Visited Accident and emergency services on April 2024
South Tyneside District Hospital has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Julia Macsorley - Posted on 13 March 2024
I had a very positive experience in this outpatients dept. First , I was greeted by very efficient and friendly reception staff. I was very early and the consultant actually saw me straight away, probably cutting short his lunch break . The consultation was excellent and I felt reassured by the outcome . The nurse was very approachable and helpful too. The department was bright, tidy and spotless . I’m very grateful to all the staff who made this anxious patient calmer and who went out of their way to provide excellent care . Thank you!
Visited Gynaecology on March 2024
South Tyneside District Hospital has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Terence Taylor - Posted on 21 February 2024
Having visited AandE recently on a referral from my GP I found the service to be both professional and efficient. You here many tales of long waiting, run down service etc, but found South Shields Hospital excellent in both the Staff and treatment I received.
Visited Accident and emergency services on February 2024
South Tyneside District Hospital has not yet replied.
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Review titled Wonderful Care
Rated 5 stars out of 5
by Eve Oakley - Posted on 21 January 2024
After going to a&e was treated as an outpatient in sdec, admitted to eau, then to ward 3. Every single person, including medical staff, domestics and kitchen staff involved in my care were fantastic. The nurses literally never stopped yet always had lovely things to say. I'm so, so grateful and can not praise highly enough of this hospital.
Visited Accident and emergency services on January 2024
South Tyneside District Hospital has not yet replied.
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Review titled Caring Staff
Rated 5 stars out of 5
by Rita Oliver - Posted on 13 October 2023
recently had personal experience of ambulance, A&E, day unit, emergency assessment ward, ward 10 as well as x ray and scans. All staff were equally caring and pleasant. Witnessed some very difficult patients but staff were very courteous and caring as well as remaining professional at all times. Meals were delicious so congratulations to catering staff for binning the reputation of awful hospital food. Well done staff at South Tyneside. Keep up the good work. You deserve medals and don’t get your just rewards but are appreciated by the people you look after.
Visited Don't know on October 2023
Review titled South Tyneside District Hospital
Replied on 23 October 2023
Hello, Thank you for taking the time to leave your feedback. We are very grateful for your kind words and I am sure our staff will be pleased to hear you were happy with the care you received. To be recognised and to feel appreciated by the people we care for is very well received. We hope you are now recovering well. Kind Regards.
Provided by Care opinion
Information supplied by South Tyneside NHS Foundation Trust