South Tyneside District Hospital
Harton Lane, South Shields, Tyne and Wear, NE34 0PLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Reduced to tears
Rated 1 star out of 5
by Anonymous - Posted on 16 December 2024
The nurse on duty at triage at this hospital was so rude he reduced me to tears. Told me that if I don’t live in the city why have I visited this hospital and the other hospital would of been quicker and that I’ll be put to the back of the queue because of this. Despite being alone and visibly upset nor care at all was given.
Visited Accident and emergency services on December 2024
South Tyneside District Hospital has not yet replied.
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Review titled Excellent customer care
Rated 5 stars out of 5
by Ronald taylor - Posted on 12 December 2024
I had an angiogram on 11 Dec and the staff went above and beyond with their customer care. They were friendly fun and caring and made a frightening experience much better. Thank you
Visited Don't know on December 2024
South Tyneside District Hospital has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 05 October 2024
On 4/10/24 at the antenatal clinic in South Shields. My wife had an appointment for 10am, we ended up leaving hospital at 12pm. Maybe they had staff that night have called in sick? But no apologies, no explanations. What's worse is the female Doctor who had to give the consultation didn't want to answer any of our questions about our child and responded to my questions saying "are you a medic!". I really rate most the NHS and understand the strain they're on but for a Doctor to answer my questions about our unborn child with "are you a medic!" is unacceptable no matter what the circumstances. An embarrassment to our town.
Visited Don't know on October 2024
South Tyneside District Hospital has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Glenn Ross - Posted on 17 September 2024
I attended the maternity department at South Tyneside general hospital for an ultrasound scan. My appointment was on time and conducted very professionally. The receptionist was polite and helpful and the two lady staff members who carried out my scan were ultimately professional, respectful and reassuring. Superb service from all. Many thanks!!!
Visited Maternity services on September 2024
South Tyneside District Hospital has not yet replied.
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Review titled Fab Hospital
Rated 5 stars out of 5
by Carol Teasdale - Posted on 05 August 2024
First time at this hospital, I came for a review with a Consultant after having my op at another hospital. From entering, the lady Volunteer, the Receptionist, the lady who did my x-rays, the HCA and the Consultant could not have been more friendly. I do so wish I could name the Consultant, what a gent and an absolute legend in his field, I don’t think he will ever know how very grateful I am to him. Thank you one and all.
Visited Orthopaedics on July 2024
South Tyneside District Hospital has not yet replied.
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Review titled Endoscopy department
Rated 5 stars out of 5
by Brian Lathan - Posted on 21 June 2024
All staff & doctors were so caring , helpful, considerate & made me feel so at ease what a fantastic job these people do nothing is a hassle to them , they are brilliant
Visited Endocrinology and Metabolic Medicine on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled so lovely
Rated 5 stars out of 5
by scarlett - Posted on 21 June 2024
all the nurses and doctors were so kind and loving i felt really well looked after and cared for, couldn’t recommend a better place for surgery 🤍
Visited General Surgery on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Wendy johnson - Posted on 29 June 2024
Paramedics called due to dislocated hip they were very friendly knowledgeable and put me a ease Given pain relief and time to be able to get onto the stretcher and pain 10/10 Cannot praise them Enough I was taken to Sunderland a&e where I was seen by professional and kept up to date with all care and given pain medications. Cannot thank them enough very professional and friendly Thanks
Visited Accident and emergency services on June 2024
South Tyneside District Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Tracey Smith - Posted on 06 May 2024
Foot surgery. Can't thank and praise the staff enough, from my surgeon to the anaesthetist, nurses and domestics the care, compassion and friendliness was second to none. Every department was amazing. I appreciate every single member of staff who helped during my stay. Thank you so much
Visited Orthopaedics on May 2024
South Tyneside District Hospital has not yet replied.
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Review titled Bad practice
Rated 2 stars out of 5
by Anonymous - Posted on 19 April 2024
Rang 111 for my partner as he had teeth taken out from south sheilds hospital and his face swelled up 111 advised to go to hospital as he was feeling unwell when we arrived the gp in minor injuries was extremely unhelpful. His attitude was not good and I understand his is not a dentist but he did not even ask if he was feeling unwell or anything just said go to sunderland hospital as there is no dentist on site here and what was worse a little child before us was sick and when we walked In the room there was sick all over the floor no attempted to hide it or even clean this up just sat us down in between the sick. He provided him self with a mask but did not offer us one I think this is a totall disgrace.
Visited Accident and emergency services on April 2024
South Tyneside District Hospital has not yet replied.
Information supplied by South Tyneside NHS Foundation Trust