Southampton General Hospital
Tremona Road, Southampton, Hampshire, SO16 6YDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Southampton General Hospital.
Reviews
-
Review titled Compassionate care and efficiency
Rated 5 stars out of 5
by Rosalind Hardwick - Posted on 23 February 2023
My 95 year old mother with advanced dementia was admitted to A and E with a fractured femur on a very busy Friday evening. The treatment she received was exemplary. I was amazed at the efficient and compassionate way all the members of staff behaved towards my mother who was very confused. She did not have to wait long to be seen, Xrayed and admitted to a ward. The operation took place less than 2 days later and she was discharged back to her care home in one week. I have nothing but the highest praise for the doctors, surgeons and nursing staff on the Trauma Assessment Unit and F 3. Thank you!
Visited Orthopaedics on February 2023
Southampton General Hospital has not yet replied.
-
Review titled Fantastic service
Rated 5 stars out of 5
by richard jeffery - Posted on 29 February 2024
Attended an.M R I.today the staff where kind considerate and thought full.I was made to feel relaxed and at ease with the procedure. A 100 percent satisfaction. To all the staff a big thank you.
Visited Cancer Services on February 2023
Southampton General Hospital has not yet replied.
-
Review titled Fed up
Rated 5 stars out of 5
by Fiona Downer - Posted on 12 April 2023
Still waiting mri result when your husband can't breathe this was Jan now april had. 2 ambulances I'm not happy just because drs are on strike us patients suffer Dr was meant ring cancelled this week 3 months find out not good enough
Visited Cardiology on February 2023
Southampton General Hospital has not yet replied.
-
Review titled Excellence care
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2023
Accident & Emergency; Wards D 6 and E 5. I wish to thank everyone who looked after me throughout my 13 day stay in Southampton General Hospital. Especially the Nursing Staff for their sympathy and care and the Doctors/ Surgeons who fixed me. Plus the hard working Domestic Staff. Thank you again.
Visited General Surgery on January 2023
Southampton General Hospital has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Stephanie Lafferty - Posted on 14 January 2023
Last week I had an ultrasound guided steroid injection in my knee. The two staff were kind, informative and extremely professional and the procedure was almost completely painless. To top it all, I was back in the car only 15 minutes after my appointment time- brilliant! Thank you very much.
Visited Orthopaedics on January 2023
Southampton General Hospital has not yet replied.
-
Review titled Excellent Care
Rated 5 stars out of 5
by Khan - Posted on 03 January 2023
I spent new years night there with my 3 year old son. Despite it being a busy night the Nurses and Doctors were so attentive. The nurses regularly came and spoke to my son and made us feel at ease. I can't say how much the care from the entire team meant. They were very consolatory and helped to me to feel less stress.
Visited Accident and emergency services on January 2023
Southampton General Hospital has not yet replied.
-
Review titled Great friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2022
After taking my daughter to the doctors the day before visiting to be told it was viral. Her breathing detoriated, I couldn't get through to my surgery so made the decision to go to A & E. Her temp wasn't coming down with calpol or nurofen and then her breathing laboured. On arriving at A &nE, we were greeted and signed in. The nurses taking obs were amazing and very patient. The triage nurse listened and helped with then early signs of dehydration. On seeing the doctor, she gave a very thorough check over even finding my daughter a teddy as she had soaked her baby with juice, which she was allowed to take home. To find she had an infection requiring antibiotics before it got worse. A great service. Thank you
Visited Accident and emergency services on December 2022
Southampton General Hospital has not yet replied.
-
Review titled Care of 85 year old Dementia patient
Rated 1 star out of 5
by Janette Bennett - Posted on 19 December 2022
I have been a nurse for 40 years and have always believed that nurses are kind caring people , and I still believe that to be true , but not in the case of nurses I met in the A&E department. They were unapproachable, reluctant to help with information about my mother , and had delivered poor care . Basic nursing care you would expect to be delivered from the onset was sadly lacking .On the positive thanks to the consultant I met who was kind ,compassionate and extremely helpful . My overall experience has filled me with extreme sadness . Thank goodness I was there for my mum ,sadly that’s not the case for everyone
Visited Accident and emergency services on December 2022
Southampton General Hospital has not yet replied.
-
Review titled brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 13 December 2022
Visited with an eye problem had a great experience. Seen very quickly, everyone was extremely professional and kind.Very organized. So grateful for this amazing service, thank you.
Visited Don't know on December 2022
Southampton General Hospital has not yet replied.
-
Review titled Incredibly kind staff.
Rated 5 stars out of 5
by ALI - Posted on 15 November 2022
I cannot recommend Southampton General hospital enough (RSH too). They've looked after me on and off for many years due to a chronic spinal condition. I was offered an MRI within a few weeks of my Consultants request. Every Consultant, Nurse, HCA, receptionist looking after me, they are all wonderful, despite being under so much pressure, the care is incredible. Today (15/11/22) was my mri scan date and although I've had numerous mri scans previously, I felt anxious, maybe it's an age thing! I explained my anxieties to the lovely young gentleman who went through the check list with me and also to the radiographer, she was lovely too. They were both so kind. They went out of their way to make me comfortable and calm, allaying any fears I had. I was reassured throughout the 40 minutes or so, I was in the scanner. I was so relaxed, I nearly fell asleep! I left feeling thoroughly cared for. I'm no longer afraid for future mri's. All thanks to the time and kindness shared with me by two very special members of staff. Thank you to you both, sincerely, you are a credit to Radiology/Outpatients Imaging Suite. Every member of staff was so very lovely. The hospital is impeccably clean and an absolute credit to the NHS. You should all feel very proud, hold your heads high and know you are fabulous because you truly are. Xxx Warmest wishes Ali
Visited Imaging services on November 2022
Southampton General Hospital has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust