St James's Hospital
Beckett Street, Leeds, West Yorkshire, LS9 7TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Same day emergency care & treatment centre
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
Attended here twice in the last 2 weeks. Staff run off their feet but were very caring & knowledgeable. A very busy Unit with long waits, staff struggling to cope with the huge demand, but at least the Unit prevented admission which I understand is one of aims.
Visited Don't know on November 2023
St James's Hospital has not yet replied.
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Review titled All staff doctors nurses porters were all brilliant
Rated 5 stars out of 5
by Stacey - Posted on 01 November 2023
I was on j92 the staff were amazing especially the nurses very caring the consultant was brilliant as well felt very at ease even tho I was frightened
Visited Gastrointestinal and Liver services on October 2023
St James's Hospital has not yet replied.
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Review titled Complete shambles.
Rated 1 star out of 5
by Anonymous - Posted on 22 January 2024
Finally found a bed at after midnight after a two hour, planned operation in the morning. Rude staff, refused food or drink, then discharged the following morning without any form of examination. To add insult to injury then phoned by the Trust to say I should have had bloods taken before I was discharged and that they expected me to travel over 90 minutes to have them taken. I am still waiting for a post-operative appointment - three months on from the removal of a major organ. I don't expect I will get any reply from the Trust judging by the other posts here, but do think carefully before choosing St James's.
Visited Nephrology on October 2023
St James's Hospital has not yet replied.
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Review titled Do not donate a kidney here.
Rated 1 star out of 5
by Tom - Posted on 30 November 2023
I've had allot of negative back and forth with the renal unit at throughout donating a kidney and in the after care. The process was mayhem, but the latest experience tops it off just with the level of rudeness from a transplant co-ordinator. On my annual check up, I raised concerns of having my kidney level drop only 18 months post surgery. Especially since the renal consultant had advised that my kidney would grow in size and "work harder" to compensate. After detailing this a relaying my concern to the transplant co-ordinator I was told "you do realise you only have one kidney"./ Nooooo, really. I didn't realise thats what you did.... come on have some respect for you donors!
Visited Nephrology on October 2023
St James's Hospital has not yet replied.
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Review titled Excellent professional service
Rated 5 stars out of 5
by Diane Buckle - Posted on 11 September 2023
I had a hysteroscopy today as an outpatient. The service was first class . The area clean and relaxing . The consultant and nurses couldn’t of been more professional and reassuring. I was anxious but they made the experience so reassuring. Thank you to the staff for listening to my concerns and history with patience and kindness . I found the procedure almost painless.
Visited Gynaecology on September 2023
St James's Hospital has not yet replied.
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Review titled Poor follow up
by Laura - Posted on 01 April 2024
After seeing my consultant in August he advised further surgery would be done by October/ November 2023. 8 months later still no surgery date, no help from admissions or his secretary, constantly fobbed off. For the last 2 years I haven’t been able to plan any annual leave/holidays or anything to look forward to which has made a massive impact on my mental wellbeing. I keep getting messages asking if I’m willing to see someone else or travel to a different hospital, to which I responded yes and still zero help
Visited Colorectal cancer services on August 2023
St James's Hospital has not yet replied.
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Review titled Service
Rated 1 star out of 5
by Milvydas Macijauskas - Posted on 20 July 2023
I came to hisptil just to clean my eye it's just basicly wash which took max 10 min and I waiting 6h how it's possible people which paying taxis and paying every time 100euro have to vait so long even when it's no people in waiting room it's diskraisfull health care
Visited Accident and emergency services on July 2023
St James's Hospital has not yet replied.
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Review titled The greatest customer / patiant experience at this hospital
Rated 5 stars out of 5
by Sterling Burton - Posted on 10 July 2023
Following a recent admission to the St. James hospital I would like to say a huge thank you to everyone who dealt with me from the porters, catering staff to the doctors but my biggest thanks and gratitude is for the nurses, these guys are the heroes of this hospital, they deal with all the fallout, anxieties in such a professional manner they build you up when you're at your lowest they need more appreciation for the hard work they do. For all your own beliefs and faiths may god bless you Sterling Burton
Visited Don't know on July 2023
St James's Hospital has not yet replied.
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Review titled Didn’t listen
Rated 1 star out of 5
by Stewart Whitelaw - Posted on 23 June 2023
For the second time this department tried to get me to make an appointment. When I questioned the procedure because my consultant had said this was not what he asked for, all I got was ‘I’ll discharge you then’ and no willing to sort the situation.
Visited Sleep Medicine on June 2023
St James's Hospital has not yet replied.
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Review titled Made what was a terrible time for me the easiest it could be
by echopf87 - Posted on 02 June 2023
During such a worrying and important stage of my life, ward J24 treated me with the most dignity and care when I really needed it most. I was in a conformable, clean side room where I spent two days, nurses were kind and caring, attended to everything I’d asked, and the doctor on the ward - same doctor both days - was amazing, she was so considerate and calming in everything she did and reassured me the whole time. I would like the thank ward J24, they made what was a terrible time for me the easiest it could be.
Visited May 2023
Provided by Care opinion
St James's Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust